Cenote Suytun Tours

Unfortunately this wasn’t the best resort or experience. The food wasn’t very good. Especially the buffets, we had a hard time finding something to eat. And the Mexican/taco restaurant wasn’t good at all which was disappointing. My travel companion got sick, we aren’t sure if it was food or the water but be aware! The bars don’t open till 10, and some later than that so it was difficult to find a drink. You can only get water bottles from lobby bar, which no one would be at. Then at night, restaurants are closed and there’s no late night snacks/food/bar available. I believe your only option is room service which is an additional cost. The staff isn’t super helpful or accommodating in any way. We got locked out of our room for hours because the key card reader needed a new battery. This should have been fixed immediately but it wasn’t. We also were not comped in any way. There are not many bathrooms around the resort and they are very small. Wish it was better in many ways. Sadly to say we were displeased.

Adult pool was so much fun and relaxing all at the right moments. Spa was spectacular.

My favourite all-inclusive experience so far. The staff at this resort are phenomenal, the property is beautiful, the rooms are comfortable, and the food was better than anticipated, especially at the a la carte restaurants. The rooms are quite spacious, so it was disappointing to see two double beds instead of queens; that change would make this place a 10/10.