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"An excellent & amazing property. Everything in the room was clean & fresh, though I will note it seems to be a newer hotel so maybe time will show some wear eventually. The staff are also very kind & attentive—they even provide a personal assistant to help you with anything you need during your stay. Granted this could be a pro or con depending on your personality & culture—some more independent-minded travelers may find it a bit overwhelming/smothering, but for us it was very helpful & Atabek...

"Everything was excellent, especially the cleanliness, bedding, friendliness, quietness and location.... However, the shower water was barely warm enough to wash away the days oil and grime... The temperature did not improve during my 10 day stay... In addition, although they have only been open for three months, they should have arranged a drinking water supply (a free one)... For the price, they should be offering a drinking water dispenser.... Also, they are not properly indexed on both...

"The quality-price of this hostel is truly great! We rented a private room, which was spacious, clean, with a large comfortable bed. Really great place to stay! The staff is also super friendly, and you can purchase local products and book tours at the hostel directly. Thank you very much to the staff for their assistance when we arrived exhausted at 5am :) "

"Great hotel environment, great people, special front desk girl Altynai ! Thank you all, we will be back!"