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"Check in process was great. The Inn is located in an excellent spot close to everything. Pack a small fan because if it is warm, your room will be warm. It’s very clean, but the bleach smell was overwhelming when we first walked in. The light breakfast is nice and thoughtful. "

"I’ve been coming here for 20 years. Great location. Easy and safe parking. Pet-friendly. Clean rooms, comfortable beds, and great outdoor space. "

"The pictures are very old- all I’m going to say. Breakfast was pastries, instant oatmeal and a banana. Rooms were clean but not anything special. Housekeeping was very active on the property- huge kudos to them because you could smell the cleaner in the room instantly and they were always busy walking around with their carts. Don’t expect anything stellar. "

"I love the portola! Only place I stay and travel almost monthly down to Monterey. The rooms are always clean, spacious, the beds are very comfy. Partial bay view is a must. Balcony has two chairs nice to enjoy ur coffee on or listen to some wildlife (sea lions). Basically 4 restaurants attached to the hotel, Carmel bakery n coffee inside the hotel. The location is prime! Walk right and head down Alvarado st you got ur breweries and 10-15 restaurants. Go left and you’re on the Monterey pier , 7 restaurants, a bunch of clothes ans candy shops and my favorite whale watching. I do every time and it’s so close to portola. "

"Ocean with the moonlight was beautiful. The sunrise was even better. 100/10"

"My room was nicely renovated and my room had a ocean view. The hotel is close to restaurants and downtown area. I would stay here again!"

"We arrived at the hotel at 8PM after a long drive with a cranky toddler. We we got there, there was a sign in the door that said "back at 8:35". We had to wait 35 minutes in the parking lot to be able to check in and get our room. Several other guests were waiting outside as well. There was also no soap at the sink to wash your hands so we had to use body soap from in the shower. The room itself was okay, nothing terrible. Clean enough. "

"Absolutely amazing! Onsite restaurant is fantastic and provides room service, beachside fire pits with seating and parking for RVs or vehicles towing a trailer. Could not be happier with our stay. "

"Loved our room with the fireplace and bathroom was great as well. So cozy and relaxing. Loved the kitchen amenities too! Everything was so clean!"