โRoom was clean, spacious, with nicely appointed amenities. The lobby and other areas were exceptionally clean and staff were friendly and professional. Perfect location for my needs.โ
โThis hotel is such a gem. I had originally booked a different hotel but switched last minute. Iโm very glad I did. Excellent service from check in to checkout. Really great staff. Everyone was very attentive and friendly. Lovely rooms. Has its own bar, restaurant, coffee. Would recommend!!โ
โMy room was not ready when I arrived, I was told by the front desk person that it would be ready in 15 minutes, after 30 mins I spoke to a different frint desk associate named Shasta who was not only so apologetic and professional but went above and beyond to get me into a room and made every accommodation she had to, to make up for the inconvenience. She was a friendly face, cheerful and had a great attitude on a very crazy busy weekend. Shasta is truly an asset to the front desk and I hope to...
โVictoria deserves a high merit award for her amazing customer service. My suite was quiet, clean and cozy, I felt like I was home. I highly recommend this hotel for all affairs short or long stays. Will be looking forward to staying here again.โ
โWe drove from Minneapolis for an event at the Naperville Settlement. This was our first trip to Naperville. The hotel exceeded our expectations. Clean, friendly and great deep bathtub! Great for soaking after an 8 hour drive.โ
