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"I upgraded to 1 BR suite and was disappointed that the AC wouldn’t work at all. Staff move us to another suite and was better. Frustraded that we had too pack twice in one day however staff was good about things. Would stay again… "

"Great place to stay and awesome buffet "

"Staff was amazing especially Summer. The hotel was clean, quiet, spacious, and very comfortable."

"very nice"

"Nice hotel - staff friendly as they can be considered language differences- the afternoon tea provided 2:30om-5pm was a bonus. Restaurant in the evening was very tasty - especially the duck. "

"This place is fabulous as it’s near everything and easily accessible to most tourist places!"

"Sofitel on Renmin Square exceeded our expectations in the quality and spaciousness of the room: for example, it had two toilets and a seperate Tub/Shower arrangement). It also exceeded our expectations in the breakfasts and the ambiance of the dining room. Additionally, all of the staff (expecially Leo the concierge) made us feel welcomed and were warm and friendly. Our stay at Sofitel Xian was a delight and an unexpected highlight of our 4 night stay in the city."

"The staffs were very friendly and helpful. Like to especially thank 王云 who went out of her way to help us secure entrance tickets to the Shannxi History Museum on line. Appreciate her patience as it took numerous attempts to do so. "

"We really enjoyed our stay in this hotel. It’s very close to public transportation, close to many food places and shopping malls."