Dear guest,Thank you for choosing to stay with us and also taking the time to share your experience.We are pleased to hear that you enjoyed staying with us and we sincerely apologize for any discomfort you experienced with the bed.Please know that we take your feedback seriously and will look into ways to improve the comfort of our beds to ensure a more restful stay for our future guests.We hope to have the opportunity to welcome you back for an even more enjoyable experience in the future.Best regards,Nayereh Mousavi Front Office Manager

Dear Guest,we thank you for choosing our Hotel Růže as your favorite in Český Krumlov and for sharing your valuable feedback.We are happy that you enjoyed our Hotel, the quality of our services and the courtesy of our staff.We hope you can come back to stay with us soon and we will do our best to give you an even more pleasant stay than the one you just had.Thank you for choosing us.Best regards

Dear Guest,we thank you for choosing our Hotel Růže as your favorite in Český Krumlov and for taking the time to write your review.Your opinion is very valuable to us and we thank you for sharing it.We are happy that you appreciated the quality of our services and the courtesy of our staff.We hope to have you back at the Hotel soon as our most welcome guest and we thank you for choosing us.Best regards

Dear Guest,thank you for choosing our Hotel Růže as your favorite in Česky Krumlov and for taking the time to write a review about your stay.We are sorry that you have not left one or more comments (or suggestions) relating to your general dissatisfaction.Your comment is very valuable to us, but only if we can understand what the specific problem was.Unfortunately, the reviews or complaints after your stay (and without comments) do not allow us to resolve any problems that may arise (in any hotel in the world) during your stay in the hotel.We hope you will have another opportunity to return to stay in our Hotel and we will make sure that your opinion on the quality of our services and the friendliness of our staff may change, because we work hard in trying to make your stay pleasant of each of our guests.Best regards

Dear Guest,thank you for choosing our Hotel Růže as your favorite in Česky Krumlov and for taking the time to write a review about your stay.We are glad that you appreciated the quality of our services and the courtesy of our staff.We are surprised that you found our terrace closed, since it is open every day from 11:00 to 21:00 (obviously in case of bad weather with heavy rain, the terrace is closed, but it remains open our "Kings Bar", adjacent to the lobby).Your comment is valuable to us and we will certainly try to improve the quality of our services, taking inspiration from your suggestions.We hope you will soon have another opportunity to stay in our Hotel and we will do our best to make your stay even better than what you had.Best regards

Dear Guest,thank you very much for having chosen our Hotel Růže as your preferred in Český Krumlov and we also thank you for taking the time to share your thoughts on your recent stay with us! We appreciate your thoughtful review of your recent stay with us. We're glad to hear that you found the bathroom to be spacious and functional. We'd like to take a moment to explain that our Hotel holds a rich historical significance, and as such, some of our design elements reflect the charm and character of a bygone era. While the missing shower partition might differ from modern standards, it's a deliberate choice that preserves the authenticity and heritage of our establishment. In the coming future it is planned a deep renovation of the Hotel and we'll take into consideration your suggestion, in order to improve and keep high the standards of our Hotel.It's wonderful that you found our breakfast to your liking as well. We hope to have the pleasure of welcoming you back for another great experience in the future. Best regards

Dear Guest,thank you for having chosen our Hotel Ruze as your preferred in Česky Krumlov and thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed the breathtaking views and that our staff's attentiveness left a positive impression. We also appreciate your feedback regarding the breakfast – it's wonderful to know that it met your expectations.We apologize for any disappointment you may have felt regarding the condition of certain aspects of the Hotel. Your observations about the furniture, carpeting, and drapery are duly noted, and we understand that these elements play a crucial role in enhancing the overall guest experience. We are continuously working on improving the aesthetics and comfort of our rooms, and your insights will aid us in our efforts.Regarding the bathroom setup, we apologize for any inconvenience caused by the absence of a dedicated shower. Your feedback will certainly be taken into consideration.We also taken note of your comments about the mismatched tile and fixtures, as well as the ambiance of the halls and side lobby. We want all areas of our Hotel to create a welcoming and comfortable atmosphere, and we'll explore ways to improve the lighting and overall design to address your concerns.Your feedback is invaluable, in our continuous pursuit of providing an excellent guest experience. We appreciate your honesty and hope that you might consider giving us another opportunity to exceed your expectations in the future. If you have any further suggestions or thoughts, please feel free to share. We look forward to the chance to host you again and create a more positive and enjoyable stay.Best regards

Dear Guest,thank you for having chosen our Hotel Růže as your preferred in Český Krumlov and for the time given in writing your review.Your feedback is invaluable to us, as it helps us identify areas for improvement and take immediate action to rectify these issues. We are sorry that you have experienced anything negative during your stay with us and we will ensure that any issues you report to us will be resolved immediately.However, I checked the tub in the room you stayed in, and I assure you it wasn't dirt, but it was a stain in the enamel of the tub.We are committed to providing a clean and comfortable environment for all our guests, and we will use your comments to enhance our housekeeping procedures. Should your travels bring you back to the area, we would be grateful for the chance to provide you with a significantly improved experience that aligns with our usual standards. Thank you for bringing this matter to our attention.Best regards

Dear guest,thank you for choosing our Hotel Růže as your favorite in Český Krumlov and for taking the time to write your review.Your opinion is very important to us!We are very happy to know that your stay with us has met your expectations and that you have appreciated the quality of our services and the courtesy of our staff.We will continue to do our best to try to improve our work, in order to make each of our guests' stay a unique and satisfying experience.We hope you can come back to stay in our hotel soon and we would be happy to welcome you again as our most welcome guest.Best regards

Dear Guest,thank you for having chosen our Hotel Růže as your preferred in Český Krumlov and for the time you've spent for writing your review.We apologize that your breakfast experience fell short of your expectations. We take your feedback seriously and will certainly work to improve the quality and flavors of our dishes. Our "baguette" may not have lived up to the standards you were hoping for, and we appreciate your candid feedback as it helps us make the necessary adjustments to better serve our customers. We hope you'll give us another opportunity to provide you with a more satisfying breakfast in the future. Thank you for taking the time to share your thoughts.Best regards

Dear Guest,we thank you for having chosen our Hotel Růže as your preferred in Český Krumlov and for the time spent in writing your review.Your opinion is very important for us, in order to improve the quality of the service provided to our guests.I am sorry to read that something was not as you expected, during your stay with us, but I would like to inform you that our porter is always at work until 8:00pm but also I would like to highlight that the service provided is a "courtesy service" (given for free) and it's always upon availability.Regarding the water, if you asked where you can buy it, of course the staff have firstly proposed you the water from our "minibar" (either at the reception or at the restaurant), but if you wanted to buy a big bottle of water (we only have small ones) they have shown you the closest shop on the map!Anyway, we truly apologize if there was any misunderstanding in this regard.For what concerns the bed, I would like to inform you that in most of the Hotels around the world the system of the beds is the same (in order to make it as "twin" or as "double" beds, according to guests request).Finally, our parking it has limited space and unfortunately when it reach the full capacity we cannot do anything else than suggest to our guests the closest public parking (again, a courtesy given).Overall, we are sorry if your expectations were not met and we will surely try to improve the quality of the services provided, but you should also consider that we are in a very small and touristic village, where facilities and services are not so "obvious".We hope you will have another chance to visit us again and we will try to provide the best service for you, as we usually do with all our guests.Best regards

Dear Guest,we thank you for having chosen our Hotel Růže as your preferred in Česky Krumlov and for the time you have given to write your review.We are very glad to know that your stay has met your expectations. Our main goal is the satisfaction of all our guests and we will always try to improve the quality of our services and courtesy.We hope you will soon have another chance to come back and visit us and it will be a pleasure for us to welcome you back once again as one of our most valued guests.Best regards

Dear Ghassan,We are sorry to hear that your stay was not exactly to your expectations. I believe that if you give us another chance, everything will go perfectly.Best Regards,JakubHotel Ruze

Thank you for your excellent review.

Thank you.

Thank you.

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Dear Mrs./Mr. Xiao Thank you for sharing your experiences. However our hotel do not charge for the outside view. For instance 40€ is price for upgrade from "comfort" category, to "deluxe". Which would give you a room with more equipment, a Nespresso coffee machine for example. I am very sorry for the squeaking noise you had to endure from your bed.We are very old hotel, in an even older building, and squeaking occurs every once in awhile. Hence the reason why our maintenance is always ready to fix such issue as soon as we know about it. I am deeply sorry that we did not receive information about squeaky bed while you were still with us. Kind regards, Karel Kroupa Guest Relations Manager.

Dear Mrs./Mr. RC Thank you for taking your precious time to rate our hotel, and pointing out our lovely facilities. Also I am sorry any inconveninet situation you had to endure due to service. Hopefully it won't discourage you from your next visit. Until then, kind regards.

Dear Guest. Thank you for your valuable and positive feedback - it's great to hear you had a great stay at our hotel. We hope you choose to stay with us again in the near future as we would love to welcome you back! Kindly,

Dear Guest. I want to thank you for your stay at our hotel and I'm so pleased to hear your feedback. I am thrilled to hear that have enjoyed your recent stay with us. I want to assure you that our guests are our priority and all hotel Ruze emloyees will continue to work hard in order to provide the best services possible. We thank you for your business and very much look forward to welcoming you again at one of our hotels or resorts. Sincerely,

Dear Guest. I very much appreciate your comments that I will share with Raul right away. We are thrilled that your recent stay at our hotel created fond memories and you were satisfied with our service. All staff at Hotel Ruze work hard in order to provide high levels of service to our guests, and we are pleased to hear your overall experience was a great one. We appreciate your business, and look forward to seeing you during your next visit to our hotel. Kindly,

Dear Dani. We are glad you liked our Monastery-like Hotel We try to keep the old historical vibe in here. Thank you for the visit, we already looking forward to your next visit.

Dear Mrs./Mr. Biplab. Thank you for amaing Ratings. Kind regards,

Dear Anonymous Guest. Thank you for an amazing rating. We are glad you enjoyed our building with all the history in it. We'll be looking forward to your next visit. Kind regards,

Thank you for your valuable and positive feedback - it's great to hear you had a great stay at our hotel. We hope you choose to stay with us again in the near future as we would love to welcome you back!

Thank you for your feedback on your recent stay at our hotel, we are pleased to hear that your experience was a positive one. We strive to give all our guests the very best experience possible and continuously work to improve the training of our staff so we can provide the highest standard of services. Kind regards,

Dear MG Thank you for your remarks. I am sorry for troubles with your shower, inconsistent water temperature is just one of the issues we have to face in historical building. There is just no way the good city of Krumlov would allow us dig up half of the hotel situated in medieval monastery, for new plumbing. Wich is the reason why all our rooms (except disabled room) has bathtub as well as shower. Size of the room however is not dependent on your category. Thank you for your understanding. Kind regards, Karel Kroupa Guest Relations Manager.

Dear Anonymous guest. First of all thank you for your rating, and especially for the remarks. We keep improving our facilities all the time, so you should feel it at the first glance. We hope to see you again, once you get inclination for some more of our historical feeling. Until than kind regards, Karel Kroupa Guest Relations Manager.

Dear Peter. Thank you kindly for your remarks. There is big variety of staff from different countries in our hotel. We try to keep them as involved with surroundings as possible. Sincerely, Karel Kroupa Guest Relations Manager.