2/10 - 너무 별로예요
Michael
연인과의 여행
2025년 9월 30일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No handicap parking. Elevators did not work. (Husband is a handicap Vet). Around 10 pm, there was a very strong smell like air conditioner was burning. Called the front desk, no answer, left message, waited till 12 am, and then walked down. Desk clerk said, "I am only a night auditor, I will let manager know in morning". Really??? I could not sleep, got a headache from the odor. Tried to open the patio door, only to smell cigarette smoke from the bar. Bathroom sink & shower water would not go down. Pool closed.
The next morning, I walked down to office (girl was friendly, I asked for manager) He was rude. Acted like I was making this stuff up. Said he got the elevator fixed, well someone else I knew was staying there the next day, said the elevator broke down again. He also said he would charge me half for the hotel bill, but I did not receive half. I wanted the whole thing reimbursed for all these issues. We used to live down there and needed a nice trip. Needless to say, the moment we arrived, could not find any handicap parking, only to be told, "oh there is a parking lot about 2 blocks over". Seriously...for a handicap Veteran. The so called break that we both needed, was not happening and we were disgusted by the whole hotel.
Michael
2025년 9월에 2박 숙박함
