Charlois, Rotterdam hotel rooms at the Bastion Hotels

"The hotel is in a good location for city attractions and shopping. The bed was extremely uncomfortable, the mattress needs replacing. Very lumpy and uneven. Stayed 5 nights, room wasn't cleaned or made up once. Had to request a new toilet roll. Breakfast ok but not much choice. "

"Good menu at restaurant"

"Bed was comfortable, room clean and quiet. Road works outside the hotel and lift renovation in the hotel does affect accessibility to the tram stop and it takes longer than usual to get to your floor level. Front desk staff were very friendly. We did not eat at the hotel. "

"Room was fine, not huge but plenty of room for us for one night. Room quiet and we slept really well and not far from the station at all. Breakfast was OK as it was included, scrambled egg was rubbery and orange juice was horrible."

"Room was not rly clean, staff very nice and helpfull, food was good asweĺl"

"Friendly staff . Good loaction . Decent room"

"Clean room, good location, good wifi. Staff was not there all the time,maybe because of hotel's policies."

"Great hotel. Staff are fantastic. Great value for money. Central. Would 100% recommend "

"Staff were really friendly, rooms are really clean and in a great location. Great visit - will come back!"