2/10
I had a room booked with Radisson a nice young man called me and said they were having issues with the property. Did I want a refund or to be booked with their sister property which was right next door. I agreed to the sister property he told me to come to the Radisson 1st when I arrived the lady was using her phone paid me NO ATTENTION and acted like she had NO CLUE as to what I was talking about. So I walked next door to the sister property the place was HOT and the young lady behind that desk was even ruder. I finally got my room went to use the elevator and it was OUT OF SERVICE. I WENT back to the front desk and the lady had disappeared I waited 15 minutes for her to come back and by this time a line had Forbes behind me of about 6 people. I asked if there was another elevator and she said yes down the hall as if I was supposed to know the layout of the property EXTREMELY UNPROFESSIONAL. I get to the room and the AC doesn't work I call the lobby the lady tells me come downstairs and bring my key and belongings remember I have to walk all the way to the other side of the hotel for the elevator I get back downstairs in the heat and have to wait in the long line AGAIN get a nasty attitude from the clerk again. Oh did I mention the unholy things going on outside the hotel and a gentleman's club next door. This area the hotel and the clerk are terrible. I felt unsafe and mental abused because they had already taken my money
Deirdre
2025๋
7์์ 2๋ฐ ์๋ฐํจ