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Hotel Casino Chaves

4.0 star property
Art Deco hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Hotel Casino Chaves sits within a regional park, offering guests a lively getaway complete with an outdoor pool and rooftop terrace. The property serves a free breakfast buffet and provides spa treatments, kids' meals, and entertainment at 16 casino gaming tables.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Pool
  • Parking included
  • Room service

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room

Minibar, in-room safe, individually decorated, desk

Family Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
  • 44 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, desk

Deluxe Double Room

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Furnished balcony
Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite

Minibar, in-room safe, individually decorated, desk

Suite

Highlights

Furnished balcony
Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
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About the neighborhood

Map
Lugar do Extremo - Vale de Anta, Chaves, 5400-001

What's nearby

  • Chaves Railway Museum - 5 min drive - 4.0 km
  • Forte de São Neutel - 5 min drive - 4.4 km
  • Forte de Sao Francisco - 5 min drive - 4.4 km
  • Roman Baths and Palace of Justice - 6 min drive - 4.8 km
  • Chaves Castle - 6 min drive - 4.8 km

Getting around

  • Porto Airport (OPO) - 96 min drive

Restaurants

  • ‪Itália & Piu Piu - ‬5 min drive
  • ‪Restaurante Aprígio - ‬7 min drive
  • ‪Toca da Raposa Chaves - ‬5 min drive
  • ‪Pastelaria Maria - ‬7 min drive
  • ‪Roma - ‬6 min drive

About this property

Hotel Casino Chaves

Upscale family-friendly hotel in a regional park
Take advantage of a casino, a poolside bar, and a rooftop terrace at Hotel Casino Chaves. For those hoping to try their luck, this hotel boasts amenities like 16 casino gaming tables and 300 slot machines. Treat yourself to a massage or a body treatment at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mediterranean cuisine. Enjoy the health club, as well as activities like racquetball/squash. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool, along with sun loungers
  • Free self parking
  • Tennis courts, an area shuttle, and an electric car charging station
  • Babysitting (surcharge), concierge services, and multilingual staff
Room features
All 72 individually decorated rooms offer thoughtful touches such as furnished balconies and air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Childcare services and free infant beds
  • Bathrooms with rainfall showers and bathtubs
  • LCD TVs with satellite channels
  • Daily housekeeping, desks, and phones

Similar properties

Front of property

Castelo Hotel

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
9.6 out of 10, Exceptional, 150 reviews
Castelo Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Dinastia Flavia
  • La Palette
  • Mountains Bar

Things to do

  • 16 gaming tables
  • 300 slot machines
  • Arcade/game room
  • Billiards/pool table
  • Casino
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf driving range
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Playground
  • Racquetball/squash
  • Sauna
  • Seasonal outdoor pool
  • Tennis

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,111 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body treatments
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 295

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision

Property is also known as

Hotel Casino Chaves
Hotel Casino Chaves Hotel
Hotel Casino Chaves Chaves
Hotel Casino Chaves Hotel Chaves

Frequently asked questions

Does Hotel Casino Chaves have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool.

Is Hotel Casino Chaves pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casino Chaves?

Self parking is free at this property.

What time is check-in at Hotel Casino Chaves?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Casino Chaves?

Check-out is at noon.

Where is Hotel Casino Chaves located?

This family-friendly Chaves hotel is located in a regional park, within 3 mi (5 km) of Forte de São Neutel, Chaves Railway Museum and Museu da Região Flaviense. Church of Santa Maria Maior and Chaves Castle are also within 3 mi (5 km).

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Hotel Casino Chaves Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 278 out of 398 reviews
Rating 8 - Good. 99 out of 398 reviews
Rating 6 - Okay. 16 out of 398 reviews
Rating 4 - Poor. 4 out of 398 reviews
Rating 2 - Terrible. 1 out of 398 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

BIHON

I like the cleanliness, & breakfast
Stayed 2 nights in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated hotel, with a great service, friendly staff, delicious buffet breakfast. Comfortable, quiet, surrounded with nature, with an easy parking, great pool and spa. Charming view from the balcony. I received a birthday gift which was such a nice surprise! Did not have time to visit the casino, unfortunately.
Stayed 3 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Been expecting you Mr Bond

Amazing hotel that looks like something from James Bond movie. Huge scale, enormous rooms etc. Lovely leisure facilities, very clean
Stayed 2 nights in May 2023

6/10 Okay

Joachim

Liked: Cleanliness, staff & service
Business investment on the hill with great views. Spa area (free for guests) is nice, Sauna was hot. Breakfast was much low value in my eyes: they are using 2024 self baked rolls (Lidl, Makro?) though Portugal has such a tradition with bakeries. Saving every penny here? Coffee as usual from vending machine under average. Hotel is on top of the hill with evening and morning sun, the area seems to be bit rotten, as some parkings are blocked (there was more potential business expected when they planned the area). I think the rates between 100-130€ for double are by far too much for the isolated town of Chaves close to spanish border. Rooms are from 2007 (planned 2003 so 20 years old design), bit old fashioned dark wooden 4* style. Small alibi flat screen TV (they want you to gamble....) indoor pool is also used by local services (swimming school), could be kept bit more clean (plastic stuff at borders)
Stayed 3 nights in Jun 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about the Hotel Casino Chaves
Stayed 6 nights in Sep 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Nada que comentar
Stayed 2 nights in Mar 2025

10/10 Excellent

MARCO ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bem organizado . Bom serviço. Bem limpo.
Stayed 3 nights in Jun 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um hotel a repetir dentro em breve

Excelente hotel. Quarto muito grande e onde colocaram duas camas adicionais para os meus filhos. Pequeno almoço dos melhores que tenho comido em hotéis nos últimos tempos. Zona de spa e piscina mt boa. A repetir de certo
Stayed 2 nights in Jan 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Início de 2025

Correu lindamente
Stayed 2 nights in Jan 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Desde o atendimento às condições do hotel, nada a apontar, pequeno almoço bastante completo!
Stayed 1 night in Dec 2024

10/10 Excellent

PAULO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe hôtel très bien situé à moins de 10 minutes du centre de Chaves , château et musé
Stayed 2 nights in Nov 2024

10/10 Excellent

Günter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riesiges Zimmer, alles top, Frühstück prima, Restaurant abends mäßig, Spa Bereich im Preis drin, 10€ Gutschein fürs Casino, Motorrad unter Dach, insgesamt hohe Qualität, 83€ pro Nacht.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No era la primera vez que estaba y nunca defrauda, repetiré de nuevo seguro. Hotel muy tranquilo, no se oye nada en la habitación. Pudimos disfrutar de las 2 piscinas. El desayuno está incluído y eso es un gran punto a favor, además de que hay variedad y todo buenísimo. Muy recomendable
Stayed 1 night in Sep 2024

10/10 Excellent

Sónia Figueira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom hotel familiar, mas não para férias de verão

Bom hotel com quartos espaçosos e limpos. Bom pequeno almoço, com variedade e opções saborosas, o staff é competente a gerir mesas e disponibilidade. Bom ginásio. Spa e piscinas exterior e interior de dimensões generosas. Muitas espreguiçadeiras disponíveis junto às piscinas. Como aspetos menos positivos saliento dois, em primeiro lugar o restaurante que também funciona como bar de apoio à piscina exterior, mas mal. A carta de snack só está disponível após solicitar ao funcionário. Não está acessível no diretório do hotel, nem se encontra nas mesas do terraço. O Serviço de snack termina sem aviso às 18H30 quando a piscina apenas fecha às 21H. Quem quiser comer e continuar a aproveitar a piscina até à hora de fecho não pode. Não se percebe como um hotel tão atrativo para famílias limita o serviço no único restaurante a buffet com pouca variedade e caro para o que oferece. 32.50€ por pessoa para adultos e maiores de 12 anos só faria sentido se continuasse a servir à carta e não com um buffet limitado. O segundo ponto negativo, são as muitas moscas que abundam junto à piscina exterior. São muitas, persistentes e estragam o descanso a qualquer pessoa, qualquer família. Só dentro da piscina é que não somos picados pelas moscas. Em todo o espaço apenas vimos duas velas de citronela acesas e colocadas em duas mesas do restaurante (!) Portanto, zero medidas corretivas para solucionar ou acalmar a intensidade. Não voltaremos a reservar férias de verão neste hotel, infelizmente.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nuno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is amazing.
Stayed 1 night in Jul 2024

6/10 Okay

Nickola J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff are very attentive. Only downside is the lighting was poor and they don’t allow ironing in the room.
Stayed 8 nights in Jun 2024

10/10 Excellent

Adelino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, tudo muito limpo e organizado, funcionários prestativos e educados. Já me hospedei diversas vezes e sempre que vier a Portugal e a Chaves, sempre serei hóspede deste maravilhoso hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espectacular
Stayed 1 night in Mar 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre me gusta este alojamiento para desconectar.
Stayed 1 night in Mar 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanta....de hecho, intentamos ir una vez al mes
Stayed 1 night in Feb 2024

10/10 Excellent

Diogo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente, em óptimas condições, com quartos muito espaçosos e confortáveis. É pena os quartos não terem base de duche em vez de banheira. O staff é muito simpático e atencioso
Stayed 1 night in Jan 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia extremamente agradável, como habitualmente! Serviço de excelência.
Stayed 1 night in Jan 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La piscina h el jacuzzi
Stayed 3 nights in Jan 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estupendo
Stayed 1 night in Jan 2024