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Doubletree by Hilton Cheltenham

4.0 star property
Hotel in Cheltenham with a full-service spa and a fitness center

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Doubletree by Hilton Cheltenham

Indoor pool
Front of property - evening/night
Room, 2 Twin Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board
Dinner served, international cuisine, garden views
Reception

Reviews

7.8 out of 10

Good

Popular amenities

7.8 out of 10
Guests liked the amenities.
  • Hot Tub
    Hot Tub
  • Spa
    Spa
  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
The price is ₩123,090
₩147,708 total
includes taxes & fees
Sep 29 - Sep 30
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Room options

Available filters for rooms
Showing 3 of 13 rooms

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Shower/tub combination
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Manor House Suite)

Suite, 1 King Bed, Non Smoking (Manor House Suite) | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking (Manor House Suite)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Indoor pool
Delta Hotels by Marriott Cheltenham Chase
Pool
Hot Tub
Spa
Pet friendly
8.4 out of 10, Very Good, (1002)
The price is ₩131,179
₩157,415 total
includes taxes & fees
Oct 11 - Oct 12
Delta Hotels by Marriott Cheltenham Chase

About the neighborhood

Map
Cirencester Road, Charlton Kings, Cheltenham, England, GL53 8EA

What's nearby

  • Cheltenham General Hospital - 4 min drive
  • Cheltenham Town Hall - 5 min drive
  • University of Gloucestershire - 5 min drive
  • The Promenade - 5 min drive
  • Cheltenham Racecourse - 8 min drive

Getting around

  • Cheltenham Spa Station - 12 min drive
  • Bristol International Airport (BRS) - 78 min drive

Restaurants

  • ‪The Merryfellow Inn - ‬14 min walk
  • ‪Norwood Arms - ‬5 min drive
  • ‪Place Fish & Chips - ‬2 min drive
  • ‪Curious Cafe - ‬5 min drive
  • Clock Tower

About this property

Doubletree by Hilton Cheltenham

Upscale hotel adjacent to a golf course
At Doubletree by Hilton Cheltenham, you can look forward to a terrace, a garden, and dry cleaning/laundry services. Indulge in a massage, a body scrub, and a manicure/pedicure at BEAUTY AT CHELTENHAM, the onsite spa. The on-site international cuisine restaurant, Lake 52, features garden views and dinner. Fitness classes are offered at the gym; the property also has a bar, conference space, and a steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as a sauna and a spa tub.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Full breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Express check-out, concierge services, and a 24-hour front desk
  • 9 meeting rooms, a front-desk safe, and a TV in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 148 rooms boast comforts such as 24-hour room service and laptop-compatible safes, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Heating and ceiling fans
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Wardrobes/closets, daily housekeeping, and phones

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 6:30 AM to 11:00 AM for a fee: GBP 13.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lake 52
  • Lilleybrook Bar

Things to do

  • 18 holes of golf
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,874 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 1848
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service

More

  • Ceiling fan
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from July 22 2024 to February 15 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night, plus a deposit of GBP 15.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 75 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per night
  • Breakage deposit: GBP 200.00

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 13.95 per person
  • Secured self parking fee: GBP 5 per night
  • Pet deposit: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Hilton Cheltenham Hotel
Hotel Cheltenham Park
Doubletree Hilton Cheltenham
DoubleTree By Hilton Cheltenham Charlton Kings
Cheltenham Park Hotel Charlton Kings
Doubletree by Hilton Cheltenham Hotel
Doubletree by Hilton Cheltenham Cheltenham
Doubletree by Hilton Cheltenham Hotel Cheltenham

Frequently asked questions

Does Doubletree by Hilton Cheltenham have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Doubletree by Hilton Cheltenham?

As of Sep 26, 2024, prices found for a 1-night stay for 2 adults at Doubletree by Hilton Cheltenham on Sep 29, 2024 start from ₩123,090, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Doubletree by Hilton Cheltenham pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 75 lbs per pet. There's a deposit of GBP 15.00 per night and a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Doubletree by Hilton Cheltenham?

Self parking is available for GBP 5 per night.

What time is check-in at Doubletree by Hilton Cheltenham?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Doubletree by Hilton Cheltenham?

Check-out is at noon. Late check-out is available for GBP 30 (subject to availability).

Where is Doubletree by Hilton Cheltenham located?

Situated in Cheltenham, this spa hotel is within 3 mi (5 km) of Walks With Hawks, Cheltenham General Hospital, and Ronnie's Field. Imperial Gardens and Cheltenham Playhouse are also within 3 mi (5 km).

Doubletree by Hilton Cheltenham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 345 out of 1001 reviews" "
Rating 8 - Good. 364 out of 1001 reviews" "
Rating 6 - Okay. 164 out of 1001 reviews" "
Rating 4 - Poor. 88 out of 1001 reviews" "
Rating 2 - Terrible. 40 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Martin, Diss

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This was obviously a very good hotel previously, and probably will be again once its renovation has been completed, but at the moment the 21st century isn’t its friend… principally, the lack of a lift (which doesn’t seem to be mentioned anywhere in its publicity) is a pretty significant drawback. That aside, staff are great…
Stayed 1 night in Sep 2024

8/10 Good

simone

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really good choice if you’re looking to go somewhere with your dog, but also want the perks of staying in a fully equipped Hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Muhammad Zain

Stayed 1 night in Aug 2024

4/10 Poor

Andrea

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Not woth the money. The SPA facilities were broken. The food was bad. The room was uncomfortable. No elevator in the property.
Stayed 1 night in Aug 2024

8/10 Good

George

Stayed 1 night in Aug 2024

6/10 Okay

Estrella

Traveled with partner
Disliked: Property conditions & facilities
Our stay in this hotel was good overall however the spa was dissapointing. The jacuzzi and the steam room were broken so we could only access the sauna and the pool. It was very busy over the weekend so space was very limited. We also didn't get our room done because the service came at 5 pm when we were getting ready for dinner. Staff at the reception and restaurant were lovely, breakfast is very good but additional to the cost of the room. Parking also needed to be paid separately (£5 per night). Overall a good stay but no good value for money, from our experience.
Stayed 2 nights in Aug 2024

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service
For the price, rooms was expected. Breakfast was lovely plenty of seating and lots to choose from.
Stayed 1 night in Aug 2024

10/10 Excellent

Nikki

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay and room nice and clean
Stayed 1 night in Aug 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient perfect for a stop over
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were spacious and restaurant food was good. When the landscaping by the lake is finished the views will be outstanding.
Stayed 1 night in Aug 2024

8/10 Good

Jackie

Traveled with group
Liked: Cleanliness, staff & service, amenities
Nice size rooms and lovely views over the back. We didnt use the spa in the end ao csnt comment Really close to the golf course
Stayed 1 night in Jul 2024

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Asked for a travel cot and for the first time in ages there was one in the room when we arrived. Stayed in the suite which was perfect for a two year old to run around in and burn some energy before bed time. The only issue was the suite was right above the terrace bar area. Due to the old windows, could hear everything being said below us including the drunken guy shouting at the kids playing cricket at 11pm.
Stayed 2 nights in Jul 2024

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Kerrie

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
The room was freezing and no additional duvet was available. We were able to obtain a small electric heater to warm our room. We were so far from reception that we had no wifi. Could be better for the money.
Stayed 1 night in Jun 2024

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

wen

Stayed 4 nights in May 2024

10/10 Excellent

Dean

Stayed 2 nights in Jun 2024

4/10 Poor

Linda

Traveled with partner
This hotel has no lifts and lots of stairs. It is no good for anyone who finds stairs difficult. The rooms have no air conditioning and few sockets. Would only rate it 2/5
Stayed 2 nights in Jun 2024

10/10 Excellent

Jason

Stayed 1 night in Jun 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and bed was comfortable. Staff were amazing, Gary from Maintenance was a funny guy. All staff at this property are friendly and helpful. Definitely stay again and recommend highly
Stayed 1 night in Jun 2024

8/10 Good

Dushyant

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good Old Manor Vibes. Serene n Quiet
Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Very loud early hours of the morning. Could hear alarms from other rooms going off from 5am all the way through the morning. Doors slamming and shaking the room. Housekeeping tried to access my room at 08:15am, making a huge racket, even though I was due to check out a couple hours later!
Stayed 1 night in Jun 2024

8/10 Good

Christine

Stayed 1 night in Jun 2024

6/10 Okay

Mario

Disliked: Property conditions & facilities
Weekend Stay
We have stayed at this hotel twice before over 20 yrs ago, thats why we chose it. The hotels decor has not changed and badly needs updating. The gym was closed as it was being painted. Evening menu the same every night. Location was good, pool was good.
Stayed 2 nights in Jun 2024

6/10 Okay

Ramona, London

Traveled with family
Liked: Amenities
Spa area needs a good renovation and also the smell of bleach is too strong . Being a hotel & spa ,it should be a robe available for any type of room .
Stayed 1 night in Jun 2024