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Reviews of Green Life Family Apartments Pamporovo

3 out of 5
Green Life Family Apartments Pamporovo
Smolyan, Pamporovo, Chepelare

Reviews

6.8
Rating 10 - Excellent. 3 out of 19 reviews" "
Rating 8 - Good. 7 out of 19 reviews" "
Rating 6 - Okay. 5 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

7.2/10

Cleanliness

6.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Stefan

Traveled with group
Disliked: Cleanliness
Needs improving!
First of all it is wrongly advertised in your website. It say there is free wifi, but not in the rooms. The only available WiFi is in the common areas downstairs. This makes it difficult if you want to work remotely without distractions from reception and other clients. Higyene was poor. Broken tiles on floor. Paid for breakfast, but did not receive the full complimentary buffet for all the days I have stayed.
Cracked floor
Cracked floor
Kitchen is outdated and dirty in places
Wall marks and dust on many places
Stayed 5 nights in Sep 2023

8/10 Good

Keith

Traveled with family
Liked: Cleanliness, room comfort
Stayed 9 nights in Feb 2023

10/10 Excellent

Gergana

Stayed 1 night in Feb 2022

4/10 Poor

Miro

Traveled with family
Liked: Cleanliness
Stayed 1 night in Oct 2021

6/10 Okay

Elena

Traveled with family
Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not very clean the time we came in. We call the staff and they gave the very best.they were very kind and happy to give us their best
Stayed 3 nights in Feb 2020

6/10 Okay

Atanas

Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Disliked: Cleanliness
Staff is kind and helpfull,but outside the studio is very dark. It is a must to change the lights with sensor!
Stayed 1 night in Jul 2019

8/10 Good

Ivaylo

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The restaurant is in the basement. The floor in the apartment was without carpet which is so uncomfotable. From the hotel they knew that there will be no water on next day but nobody told us. It is allmost impossible to reach the reception or somebody by the phone before arriving.
Stayed 2 nights in Jan 2019

6/10 Okay

Martin Kirov

Liked: Cleanliness
There was no place to park. The hotel is on a small street with lots of parked cars and many potholes. The room was good(although too hot which could not be controlled) and the breakfast was average.
Stayed 1 night in Jan 2018

2/10 Terrible

g, Sofia

Disliked: Staff & service, property conditions & facilities
useless staff
I would never visit this property again. There was no hot water. At reception nobody even try to find solution for our request made 1 month prior check in. There was no shuttle service to the lift station. there is no parking place for your car, though they advertise this. Breakfast is cheap quality.

8/10 Good

Georgi

Traveled with group
Gut
Stayed 10 nights in Feb 2024

8/10 Good

abdurrahman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

8/10 Good

roger

Liked: Cleanliness, staff & service, property conditions & facilities
Appartement propre calme mais cuisine pas équipée pas de vaisselle ni casserole. petit déjeuner correct pas de restaurants ouverts en septembre un peu éloigné du centre ville parking dans la rue
Stayed 3 nights in Sep 2019

2/10 Terrible

BAHADIR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berbat işletme pis kokulu otel
Berbat bir işletme. Bir sürü ülke gezdim hayatımda bu kadar kötü bir işletmecilik görmedim. Otele ilk yerleştiğimizde buzdolabının çalışmadığını ve kalorifer peteklerinin yarıya kadar çalıştığını farkettik görevliyi çağırıp gösterdiğimiz de elini napayım gibi kaldırdı ve odaya küçük seyyar bir ısıtıcı yolladı. Teknik servis gelecek dedi gelmedi. İki gün sonra teknik servis gelmedi bari odayı değiştirin dedik. Zorla razı oldular. Yeni odaya geçtik, orası da küf ve yemek kokuyordu. Zaten baştan beri otelin tüm koridorları inanılmaz pis, mide bulandirici bir yemek kokusu ile kaplıydı. Muhtemelen otelin alt katında, havalandırması olmayan bir alanda lokantada pişen yemekler yüzünden tüm binaya iğrenç bir koku yayılıyordu. Otelden ayrılacağımız günden önceki gece otel gorevlisine arkamiza park ettirdikleri arabanin sahibine haber vermelerini bizim 11 de çıkış yapacağımızı soyledik. Sonuç hüsran oldu. Haber vermedikleri gibi bizi saatlerce beklettiler.
Stayed 4 nights in Jan 2019

6/10 Okay

Berk

Disliked: Staff & service, room comfort
Hotels.com 'u bilmeyen resepsiyon çalışanları
Otelin yataklar (koltuktan dönüştürülmüş durumda) çok rahatsız, resepsiyonda çalışan 3 kişi de hiç yardımcı olmayan ve asık suratlı çalışanlar. Hotels.com'dan haberleri yok, rezervasyonumuzu resepsiyona inandırabilmek için çok fazla dil döktük. Otel konum olarak güzel, pistlere yakın. Otopark var konusuna inanmayın, sokakta boş bir yer bulursanız bedavaya bırakabileceğinizi söylüyorlar. İnterneti odalarda bile çekiyordu. Bodrum katında penceresiz bir odada kahvaltı yaptırdıklarını da özellikle belirteyim, otel fotoğraflarındaki güzel fotoğraflara inanmayın. Çok keyifli bir deneyim olmadı diyebilirm. Tavsiye etmiyorum.
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzel ve konforlu bir otel.
Güleryüz'le personeli ve sıcak ortamı ile gayet ideal bir otel. Kayak pistlerine yakınlığı ise büyük bir avantaj.

10/10 Excellent

nalan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
merkezi ve temiz
Konaklamamızdan çok memnun kaldık gayet ferah ve temiz kullanışlı odalar, aileler için kesinlikle tavsiye ederiz.