체라푼지, 실롱의 수영장이 있는 호텔

“We paid a premium for a waterfall pool suite but were given a room with no view. The local staff admitted no rooms with a room exist and marketing pictures on the website and Expedia are misleading. Hotel management would not make themselves available to deal with the situation.The hotel is dated. Rooms had bugs. The pool was not clean. Restaurant mediocre and does not cater well to western taste. Appalling experience, I am surprised Expedia continue to partner with them given the open...

“Staff went out of their way to help. My husband had an upset stomach and the kitchen staff was very considerate and accommodated our needs. The front staff was able to provide a hot water bottle and some basic medicines. Couldn't have been more grateful. Thank you.”