Desk, blackout drapes, iron/ironing board, free WiFi

Reviews of Motel 6 Elk Grove Village, IL - O'Hare

2 out of 5
Motel 6 Elk Grove Village, IL - O'Hare
2881 Touhy Ave, Elk Grove Village, IL

Reviews

8.0

Very Good

Rating 10 - Excellent. 564 out of 1174 reviews" "
Rating 8 - Good. 285 out of 1174 reviews" "
Rating 6 - Okay. 134 out of 1174 reviews" "
Rating 4 - Poor. 86 out of 1174 reviews" "
Rating 2 - Terrible. 105 out of 1174 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Mary

Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 6 nights in May 2024

2/10 Terrible

Vladimir

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Anto, chicago

Liked: Cleanliness
Stayed 1 night in May 2024

4/10 Poor

Akshay

Stayed 1 night in May 2024

10/10 Excellent

Gwendlyn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The website said breakfast and pool included but they only have coffee fyi though there’s some food places nearby and i couldn’t find a pool. One of the better Motel 6s I’ve stayed at though and the staff let us in our room early which was really convenient
Stayed 1 night in May 2024

6/10 Okay

Joseph

Liked: Cleanliness
Disliked: Staff & service
Staff took Arm & Hammer towelettes from bathroom.
Stayed 2 nights in May 2024

10/10 Excellent

ABDULRAHMAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall have booked here numerous times
Stayed 1 night in May 2024
Response from Brand Experience Team on May 14, 2024
Hi Eric, Thanks for your review, we really appreciate the support.Natalie #Team6

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

2/10 Terrible

Jison

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor
Stayed 1 night in May 2024
Response from Brand Experience Team on May 14, 2024
Hi Jison, We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Yash

Disliked: Staff & service
Should have included fridge and microwave
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on May 14, 2024
Hi Yash, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

8/10 Good

Slawomir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Siska

Good
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on May 10, 2024
Hi Siska,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Diamond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 10, 2024
Hi Diamond,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Adefemi

Good
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 10, 2024
Hi Adefemi,Thank you for the perfect rating!Lilith#Team6

4/10 Poor

Joseph

Liked: Cleanliness
No screen on window in room #337.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on May 7, 2024
Hi Joseph,Thank you for the perfect rating!Lilith#Team6

6/10 Okay

Jorniel

No like
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on May 7, 2024
Hi Jorniel, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Shane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Im sleeping and at 9:10am i get woken up with housekeeping knocking at my door. At 9:45am i get woken up by housekeeping blasting music on the laundromat, this makes sense to people
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 7, 2024
Hi Shane,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

sai srinivas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on May 7, 2024
Hi Sai,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Estefany

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and safe.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on May 7, 2024
Hi Estefany,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Yogalakshmi

Liked: Cleanliness, staff & service, property conditions & facilities
Good safe place and comfortable parking
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 7, 2024
Hi Yogalakshmi,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

10/10 Excellent

Jianjie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fair price and stay experience
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 7, 2024
Hi Jianjie,We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Lilith#Team6

10/10 Excellent

Milan

Stayed 2 nights in Apr 2024
Response from Brand Experience Team on May 10, 2024
Hi Milan,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Jeongmin

Stayed 1 night in Apr 2024

6/10 Okay

José A

Good for the price , like it
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 7, 2024
Hi José,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

2/10 Terrible

cristian

Disliked: Cleanliness, property conditions & facilities
The first night there was a guy yelling all night. The second night I had to kill multiple cockroaches that were in my room.
Stayed 5 nights in Apr 2024
Response from Brand Experience Team on May 7, 2024
Hi CristianAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

8/10 Good

Kai

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Short Uber ride to Rosemont faucet in tub was broken but the room was very clean and had wood not carpet. Staff was friendly
Stayed 4 nights in Apr 2024
Response from Brand Experience Team on May 7, 2024
Hi KaiWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

4/10 Poor

Matthias

Disliked: Staff & service, amenities, property conditions & facilities
it was a loveless room and no service anywhere
Stayed 1 night in Apr 2024
Response from Nancy Y. on May 2, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Ilia

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 2, 2024
Hi Lia, Thank you for the 5-star rating!Natalie #Team6

8/10 Good

Lakshya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, quiet and service was friendly
Stayed 1 night in Apr 2024
Response from Nancy Y. on May 2, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on May 2, 2024
Hi Anna, Thank you for the perfect rating!Natalie #Team6

2/10 Terrible

Muhammad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 2, 2024
Hi Muhammad, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

Dawn

Traveled with family
Clean and easy check in. Comfortable room.
Stayed 1 night in Apr 2024
Response from Nancy Y. on May 2, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Diane

Bed is too old and make a lot of noise
Stayed 1 night in Apr 2024
Response from Nancy Y. on May 2, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Islan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 23, 2024
Hi Islan,Thank you for positively rating your stay!Lilith#Team6

8/10 Good

YOUR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 23, 2024
Hi Traveler,Thank you for the positive rating!Lilith#Team6

2/10 Terrible

Gee

Stayed 2 nights in Apr 2024
Response from Brand Experience Team on May 10, 2024
Hi Gee,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 Okay

Fontaine

Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 10, 2024
Hi FontaineThanks for your review, we really appreciate the support. Lilith#Team6

10/10 Excellent

Yoalex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, good price
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 23, 2024
Hi Yoalex,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Hona

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport abs cheap to Uber.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Hona, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

2/10 Terrible

Christine

Business traveler, Traveled with family
The beds were absolutely terrible, hard could feel the springs unable to sleep on and get any rest. The second bed in the room actually had something covering it that was like plastic and was loud and annoying every time you moved. Ridiculous told the front desk more than once and nothing was never done. We ended up getting our extra blankets from the car to put on mattresses to try to make them so we could get some sleep, never happened. So unfortunate because we were there to bury my mother and no one got any sleep. Just awful!
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Christine, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

8/10 Good

eric

Liked: Cleanliness, staff & service
Fridge microwave. Bed hard
Stayed 1 night in Mar 2024

10/10 Excellent

Lane

Liked: Cleanliness, staff & service, property conditions & facilities
There is no smoking in this hotel but as I entered the building, people out front smoking. Property is old but my room is clean and price was good $76
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 9, 2024
Hi Lane, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

2/10 Terrible

andrzej

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
M
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 9, 2024
Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Igor

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was strong smell of a dust in the room.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 9, 2024
Hi Igor,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Socrates

Good staff
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 2, 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Iaroslav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 4, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Leo

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 4, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6