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Holiday Inn Resort Phuket Surin Beach by IHG

4.0 star property

Choose dates to view prices

Surin Beach is located near Holiday Inn Resort Phuket Surin Beach by IHG, which provides a swim-up bar, a poolside bar, and a grocery/convenience store. Treat yourself to spa services, such as a Thai massage, a facial, or a body scrub. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Enjoy the 24-hour gym, as well as activities like archery. In addition to a playground and an arcade/game room, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ₩53,996
₩64,094 total
includes taxes & fees
May 30 - May 31

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OUTRIGGER Surin Beach Resort

Choeng Thale
  • Pool
  • Spa
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 322 reviews
The price is ₩68,848
₩81,722 total
includes taxes & fees
Jun 19 - Jun 20
OUTRIGGER Surin Beach Resort
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1200.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: THB 4000
  • Christmas Eve (December 24) Gala Dinner per child: THB 2000 (from 4 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: THB 5000
  • New Year's Eve (December 31) Gala Dinner per child: THB 2500 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 600 for adults and THB 300 for children
  • Airport shuttle fee: THB 1300 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Holiday Inn Resort Phuket Surin Beach by IHG have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Holiday Inn Resort Phuket Surin Beach by IHG?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Phuket Surin Beach by IHG on May 30, 2026 start from ₩53,996, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Resort Phuket Surin Beach by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Resort Phuket Surin Beach by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Holiday Inn Resort Phuket Surin Beach by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Holiday Inn Resort Phuket Surin Beach by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1300 per vehicle applies.

Where is Holiday Inn Resort Phuket Surin Beach by IHG located?

This family-friendly Choeng Thale hotel is located near the beach, within a 15-minute walk of Surin Beach and Bang Tao Beach. Kamala Beach is 2.3 mi (3.7 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.4

Cleanliness

7.4

Amenities

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 33 out of 113 reviews
Rating 8 - Good. 35 out of 113 reviews
Rating 6 - Okay. 26 out of 113 reviews
Rating 4 - Poor. 10 out of 113 reviews
Rating 2 - Terrible. 9 out of 113 reviews

Reviews

Verified

6/10 Okay

Andreas

Liked: Cleanliness, property conditions & facilities
Close to the beach and restaurants, amazing location.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Betina Louise Erebi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff is wonderful, and it’s close to everything you need 😊
Stayed 6 nights in Apr 2025
Verified

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful time very relaxing and wonderful staff
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Monique Rochelle

Liked: Cleanliness, amenities, property conditions & facilities
Loved this place! Central- walking distance to shops, clean, staff friendly and food great. Will definitely be back. Teenage daughter also loved the pool and activities.
Stayed 13 nights in Jun 2025
Verified

8/10 Good

Kannika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is good hotel for family that have kids
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Yuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at a reasonable price for the area. Service was great, room was comfortable. Many stores nearby including restaurants, 7/11, etc.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was located in the best area to access the IconSiam mall and access to the boats.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Quang Vinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location suitable for families. Good facilities like pool, kids club etc for young kids.
Stayed 5 nights in Sep 2024
Verified

8/10 Good

Nadia

Liked: Cleanliness, amenities
Good service
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Karoline

Liked: Staff & service
Wonderfull stay, very good breakfast buffet. The staff was so Nice and friendly towards our kids. The hotel has a newly renovated restaurant, fitness room, movie theatre, teenage gaming room, beautiful landscape, and clean and simple Roms. However the pool needs renovation!!!
Stayed 6 nights in Jan 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
old hotel, that need refurbisment. well situated close to town and beach. 90% russians.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Ravichandra

Liked: Cleanliness, staff & service
Good value for money
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Bharti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and well kept property near Surin beach. Rooms and beds are excellent. The pool area is amazing and staff is super friendly . We had awesome time here. Bfast menu is too good with so much variety. The only drawback was that location is far away from city and hard to reach downtown.
Stayed 3 nights in May 2024
Verified

6/10 Okay

George A

Liked: Cleanliness, staff & service
The staff was outstanding and very professional with guess services. The exterior of the property was well maintained.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, the staff were lovely and very helpful. Taxi rank opposite was a great help! We preferred the rests shops and nightlife in Kamala which was only a 300bht ride. My only complaint is the beds, they felt damp and are lumpy.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Great for kids. The staff are absolutely fabulous with kids and the activities are fantastic. Kob, Wee and Champion thank you. The only downside is the cost of food and drinks. We travelled a few weeks in Thailand so we knew resort prices. Sorry but it was beyond a joke. Apart from that we had a great time and if you have kids it great
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Harmony M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super nice. Room was fine for us as we were out all day and only slept there. Resort is nice and pool is good. The AC was really good :) a good option for a cheap place to stay. Place would be great for kids as had a lot of activities and 2 big water slides into the pool.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price the property and service were incredible. We could check in early and out a little late. It was walkable to the beach but through an area under construction currently. Heavily Russian tourist area. The rooms were spacious and fairly clean. Kids bedding was shabby and the fridge was not very cold but the “popsicle phone” by the pool and the slide made up for it! Was quiet and cool enough in the rooms. For the price I would definitely stay here again if I needed a short stay in Phuket.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Kathryn

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel would stay again

This is a solid hotel with friendly staff. However it was quite difficult to make a reservation for an airport shuttle and a more enhanced safeguarding protocols for the kids club would make this an excellent stay (buzzer to contact parents, listing allergies during kids club registration etc). The rooms were a little tired but for the price it was fine. There were some room renovations so upgrading is ongoing. The ‘kids eat free’ makes this a very affordable stay and the quality of food was good also. My girls loved the kids club especially the staff who were awesome, mini disco, foam party, water slides and I would absolutely stay here again.
Stayed 4 nights in Apr 2024
Verified

4/10 Poor

Phattharaporn

Disliked: Staff & service, property conditions & facilities
It does has nice pools. The breakfast was good and the staffs are nice. For a family room we booked, it was very small. We stayed at room 2119. I am not sure if it was the hotel or the property next door, but when we open the room door, it smelled like a septic tank is near by. Our hot water didn't work, asked multiple time, but it never got fix. I think my money could have been better spent somewhere else.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Mold smell

Very strong mold smell in many locations. Moved room, staff tried to mask the smell with air freshener, slightly better in anoterh room We opted to off the aircon and leave the balcony doors open as much as possible to get fresh air.Otherwise fantastic pool for children, the garden and general vacation feel is great. Close to the beach and Tops. The staff is kind and genuine service minded. It a pussle that the management don't regularly clean aircons and repair water damages.
Stayed 5 nights in Dec 2024
Verified

4/10 Poor

Hans Kvist

Liked: Cleanliness, staff & service
Disliked: Room comfort

A lot less fancy (more crappy), than advertised

Overpriced. The lobby and service was great, the rest was a medium budget mediocre family resort, at a price that usually gets you something much nicer in Thailand. The room was advertised as 56m2, but was app. 30m2, all photos was taken with wide angle, making the place look bigger than it was, the architecture, quality and atmosphere just felt kinda crappy-budget family resort (that usually cost 50% of the 350 euros per night for 4 persons, that we paid). The staff was fine though and we simply stayed away from the resort most of the day, to avoid becoming depressed. If you like screaming kids, vending machines, noisy pools, small rooms, concrete hallways and borings buffets, and dont mind it being overpriced, then it might be fine.
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

kimmo

Disliked: Property conditions & facilities, room comfort

Family friendly hotel short walk from Surin Beach

A family friendly hotel with very well suited pools for children (shallow water) and water slides our kids enjoyed very much. Inner yard was nice with lots of trees and green, but limited space for playing games or other activities. Baby sitting at the kids club (from 3 years onwards) was a really positive surprise and older kids enjoyed the Hideout with its Playstation 4 consoles and table soccer. Our group stayed in 6 different rooms of which all but one required repairs and maintenance as we checked in (glogged sinks and toilets, broken fixed furniture, burned light bulps), which were fixed during the same day after couple of calls to the reception. Breakfast buffet had lots of stock outs and required a lot of waiting in the beginning, but after we managed to get the restaurant manager to see the situation himself, it was substantially improved. Service in the restaurants and bars was always friendly and always slow. Free meals and drinks for kids when parents eat was great! There is a short walk to the Surin Beach through construction site and small shops around the corner.
Stayed 14 nights in Jan 2025
Verified

4/10 Poor

Hans Arne

Disliked: Staff & service, property conditions & facilities, room comfort

Partly disappointed

The room had a lower standard than we thought. Pictures on net not 100 correct. Refrigerator was small and AC noisy. Service ok. Some issues with breakfast. When breakfast was 1 hour before closing there was missing more and more. Fruit, child meny etc. Prices in pool bar was insane. 10 times more expensive for a beer compared with the grocery store. The happy hour was only for 2 drinks. The hotel is full of Ryssa. Maybe ok if you are Russian, or at least speak Russian. The Ice cream bar in reception is great, but expensive. The pool area was good, but a bit narrow. We will not go back to this hotel.
Stayed 14 nights in Feb 2024
Verified

8/10 Good

Thiru

The quality of food at breakfast was exceptional. The staff at breakfast was efficient and professional.
Stayed 2 nights in Sep 2025