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I had a wonderful stay at New Hotel Sohail in Hyderabad! The hotel itself was clean, comfortable, and well-maintained, making it a great place to relax. What truly made my experience exceptional was the staffโevery single person I interacted with was friendly, professional, and always ready to help with a smile. Their hospitality really stood out and made me feel welcome throughout my stay. I highly recommend this hotel to anyone visiting Hyderabad. Great service, and a great overall...
โThe staff was very cordial. Went out of the way to help. Free Breakfast was an excellent add on. Rooms werenโt top notch quality, typical OYO rooms. Overall stay was pleasent.โ
โThis hotel is very reasonable. Their main business however is restaurants, and Ohris have four on this location, and others around Hyderabad. All their restaurants are excellent. The hotel is clean, the staff are friendly and the location is quiet and safe with many shops, including chemists and a supermarket. Taxis are always available.โ
โThis is a newer hotel not fully opened yet. The staff though was amazing for all my needs. It was easy to take a car to go to all places. It was not far from the Charminar. The food wwws delicious and plenty. If I were to visit Hyderabad again, Iโd come back! โ
โThe bathroom had a broken faucet and the toilet seat was damaged, no hot water. Room service was very slow. They had cookies for breakfast! On asking they did give us omelet!โ
โMy headline sums it up. The location is central and convenient; the staff are friendly, helpful and cooperative when any shortcoming is pointed out; and the tariff is reasonable.So I have no hesitation in recommending this to those looking for these factors.โ
โReception Staff were good. Appreciate Hemant & Sunil.
Bad housekeeping, dirty toilets, lack of basics like soap, floor mats, fresh towels nit provided.
Kettle doesn't work, coffee, milk powder not refilled.
AC and duct not functioning well, no cooling, smoke smell in the room, suffocating.
Wrong / double billing for laundry.
Bad laundry service. Clothes weren't cleaned well and ironed.
In total a bad experience.โ
"On my second business trip to India, I stayed at this hotel for the first time.
The staff at this hotel was very friendly and helped me use the service comfortably.
I had a very special experience at this hotel. I was busy with my last schedule and left my passport on the plane, and I experienced an amazing service in which the hotel contacted the airline to retrieve the passport directly and deliver it to the hotel.
Thank you to Mr. Jayanadh (Jay) security team and his manager, Mr. Hemanta Mukho phdhyay, for your help to the end.
It was a really difficult situation, but I would like to thank you again for contacting the airline directly to help me retrieve my passport."
