Travelers find Fino Hotel and Suites a quiet sanctuary in downtown Christchurch, with gardens and a sun-filled terrace. The hotel offers high-speed WiFi, business facilities, and multilingual staff praised for their exceptional helpfulness.
Located in Christchurch, Fino Hotel and Suites is in the city center. While the natural beauty of Hagley Park and New Brighton Beach can be enjoyed by anyone, those looking for an activity can check out Christchurch Gondola. Looking to enjoy an event or a game while in town? See what's going on at Wolfbrook Arena. Visit our Christchurch travel guide
Te Pae Christchurch Convention and Exhibition Centre
3 min walk - 0.3 km
Isaac Theatre Royal
6 min walk - 0.6 km
Getting around
Christchurch Railway Station
11 min drive
Christchurch International Airport (CHC)
17 min drive
Restaurants
Market Place
6 min walk
Bolina Indian Sweets and Restaurant
3 min walk
The Last Word
7 min walk
Dirty Apron
4 min walk
Miro
6 min walk
About this property
Fino Hotel and Suites
This smoke-free aparthotel features self parking, a business center, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Each apartment provides a TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences like a dining area and an electric kettle. Housekeeping is available on request.
Fino Hotel and Suites offers 52 accommodations with designer toiletries and hair dryers. Rooms open to balconies. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. Televisions come with digital channels. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Self parking on site (NZD 15 per day; includes in/out privileges)
Limited onsite self parking
Wheelchair-accessible parking available
Family friendly
Children stay free (see details)
Kitchenette
Cookware, dishware, and utensils
Electric kettle
Full-sized refrigerator/freezer
Microwave
Stovetop
Tea bags/instant coffee
Toaster
Bedrooms
Down comforter
Pillowtop mattress
Premium bedding
Rollaway/extra bed: NZD 50 per night
Bathroom
Designer toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Living spaces
Living room
Separate dining area
Entertainment
48-inch TV with digital channels
Outdoor areas
Balcony
Garden
Terrace
Laundry
Dry cleaning/laundry service
Work spaces
Business center
Computer station
Comfort
Heating
Pets
Pet friendly
2 pets total (up to 110 lbs per pet)
Fee: NZD 60 per accommodation per stay
Service animals exempt from fees
Pets allowed in specific rooms
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Smoking not allowed
Services and conveniences
24-hour front desk
Blackout drapes
Free local calls
Housekeeping (on request)
Iron/ironing board
Multilingual staff
Phone
Safe at front desk
Location highlights
In a business district
In the city center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
1 building
52 units
7 floors
Built in 1996
Garden
Housekeeping (on request)
Individual decor
Mediterranean architecture
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of NZD 60 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 110 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per night
Property payment types
Important information
Optional extras
Self parking fee: NZD 15 per day (in/out privileges)
Pet fee: NZD 60 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: NZD 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
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Best Western Plus Fino Hotel Suites
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Fino Hotel and Suites Aparthotel
Fino Hotel and Suites Christchurch
Fino Hotel and Suites Aparthotel Christchurch
Frequently asked questions
Is Fino Hotel and Suites pet-friendly?
Yes, this property allows pets (limit 2 total) with a maximum weight of up to 110 lbs per pet. There's a fee of NZD 60 per accommodation, per stay. Service animals are exempt from fees.
How much does it cost to stay at Fino Hotel and Suites?
As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at Fino Hotel and Suites on Mar 12, 2026 start from ₩258,731, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for NZD 15 per day. Limited spots are available.
What time is check-in at Fino Hotel and Suites?
Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Fino Hotel and Suites?
Check-out is at 10 AM.
Where is Fino Hotel and Suites located?
Located in Christchurch City Centre, this luxury aparthotel is within a 10-minute walk of Christchurch Casino, Hagley Park, and Isaac Theatre Royal. Christchurch Public Hospital and Wolfbrook Arena are also within 3 mi (5 km).
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Reviews
Fino Hotel and Suites Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.4
Location
8.8
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 439 out of 872 reviews
10 - Excellent
439
Rating 8 - Good. 317 out of 872 reviews
8 - Good
317
Rating 6 - Okay. 82 out of 872 reviews
6 - Okay
82
Rating 4 - Poor. 23 out of 872 reviews
4 - Poor
23
Rating 2 - Terrible. 11 out of 872 reviews
2 - Terrible
11
Reviews
10/10 Excellent
Sonya
Dec 12, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great Suite! Comfortable beds! Great location
Sonya
Stayed 1 night in Nov 2025
10/10 Excellent
Robert
Dec 11, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our stay at Fino. The suite was large and the bed comfortable. The location is excellent for walking to restaurants and attractions. Only 15 mins from the airport. We would definitely stay there again.
Robert
Stayed 2 nights in Dec 2025
10/10 Excellent
Debra
Nov 14, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly, helpful staff, clean rooms, comfortable beds - the building has character, loved the fountain, it was good to have a restaurant on the ground floor.
Debra
Stayed 3 nights in Nov 2025
10/10 Excellent
Yvonne
Sep 28, 2025
Liked: Cleanliness, room comfort, communication
Friendly staff, handy and walkable location and dog friendly
Yvonne
Stayed 1 night in Sep 2025
10/10 Excellent
Clinton
Dec 1, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Could not fault this accomodation one bit! The service was very friendly and accomodating, the location was walking distance to everything and the room itself was way better than expected and extremely clean with everything in it that you would need! Would definitely stay here again without a doubt.
Clinton
Stayed 4 nights in Nov 2025
10/10 Excellent
stewart
Jan 14, 2026
Liked: Cleanliness, amenities
Clean room with a washing machine and dryer
stewart
Stayed 1 night in Jan 2026
10/10 Excellent
Aurabind
Dec 30, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location with easy 10-15 walk to wherever you’d want to be. The apartment is clean and comfortable . Limited parking is available on site for a small fee. Public parking also nearby and night time street parking nearby is free.
The front staff were very thoughtful and helpful.
Aurabind
Stayed 2 nights in Dec 2025
10/10 Excellent
Jim
Apr 15, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay with lots of character and very nice staff
Jim
Stayed 3 nights in Apr 2025
10/10 Excellent
Mealofa
Dec 18, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Full kitchen, penthouse apartment is the best, hosted a few people over for drinks & food, kictchen has everything i needed, even the oven. The staff are the best here, friendly, helpful & professional. Parking is easy, and of course, great location. I would highly recommend. Cant forget the spacius apartment and comfy beds. Thanks Team, Mealofa
Mealofa
Stayed 1 night in Dec 2025
8/10 Good
Saifee
Apr 23, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place for families with clean spacious rooms, friendly staff and within a short walk from town centre and the markets
Saifee
Stayed 3 nights in Apr 2025
10/10 Excellent
Stephanie
Oct 6, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The best customer service by far! It was our first time to New Zealand. They answered questions happily and even loaned us chargers and an umbrella. We will be staying there again!!
Stephanie
Stayed 4 nights in Oct 2025
10/10 Excellent
Satya
Nov 9, 2024
Liked: Cleanliness, room comfort, communication
Good stay, nice room and close to city
Satya
Stayed 2 nights in Nov 2024
8/10 Good
Naoko
Mar 23, 2025
Liked: Property conditions & facilities
The location is good.
Naoko
Stayed 2 nights in Mar 2025
10/10 Excellent
Mark
Mar 8, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Positives are check-in was easy, parking is limited but easy and there was a washer and dryer in the room.
Negatives are the room was old and dirty and the AC leaked water. There was a small room next to the bathroom that was locked and there was no explanation for what it was which leeds to security concerns.
I would not recommend this hotel.
Karen
Stayed 2 nights in Nov 2025
8/10 Good
Michelle
Jan 12, 2025
Liked: Cleanliness, property conditions & facilities, communication
Speedy check in, spacious rooms.
Michelle
Stayed 1 night in Jan 2025
8/10 Good
Gareth Ronald
Apr 22, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Dated but clean, well located and good value.
Gareth Ronald
Stayed 2 nights in Apr 2025
10/10 Excellent
Jennifer
Apr 30, 2024
Excellent position to cafes restaurants and attractions
Jennifer
Stayed 2 nights in Apr 2024
10/10 Excellent
Narandra
May 18, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy access to city central.
Narandra
Stayed 3 nights in May 2025
10/10 Excellent
Mealofa
Jun 5, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Best location, best service, best room, love this place, i would highly recommend
Mealofa
Stayed 1 night in Jun 2024
10/10 Excellent
Mealofa
Dec 18, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Best location, great big spacious room, great customer service.
Mealofa
Stayed 1 night in Dec 2024
8/10 Good
Lisa
May 14, 2024
Liked: Cleanliness, room comfort, communication
Great city spot
Great location and comfortable rooms with very good facilities
Lisa
Stayed 1 night in May 2024
10/10 Excellent
Liz
Mar 14, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
From the moment of check in all the way until check out the Fino was a brilliant place to stay. Friendly and helpful staff who were always on hand. The hotel is quiet, immaculately clean, provided everything we needed and is in a great location!
Liz
Stayed 2 nights in Mar 2025
10/10 Excellent
Olive
Mar 3, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to all amenities - walkable
Olive
Stayed 1 night in Mar 2025
10/10 Excellent
Jonathan
Jan 29, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location, great bed, friendly staff, well equipped kitchen, and loads of space. We’re going back on our next Christchurch trip.