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I loved how all the workers was so friendly, and respectful.i also like how clean the room was,the beds were comfortable and got good sleep on it.
Jameshiaunna
Stayed 1 night in May 2024
Response from Owner on May 7, 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.
10/10 Excellent
Amina
May 3, 2024
Liked: Cleanliness, staff & service
Nice hotel
Amina
Stayed 1 night in Apr 2024
Response from Owner on May 6, 2024
Amina, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
6/10 Okay
Shannan
Traveled with partner
Apr 27, 2024
Liked: Cleanliness, staff & service
This is an average hotel. We needed to stay for a night and it filled this need. Nothing exceptional but nothing terrible.
Pamela, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
4/10 Poor
Kelly
Mar 24, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Kelly
Stayed 4 nights in Mar 2024
Response from Owner on Mar 26, 2024
Thank you for taking the time to review us, Kelly. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
Thank you very much for your feedback! We hope to serve you again in the future.
10/10 Excellent
Kelly
Mar 21, 2024
Kelly
Stayed 1 night in Mar 2024
Response from Owner on Apr 10, 2024
Kelly, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
I liked its proximity to Liberty Township and was a very pleasant place to stay. My one disappointment was in the breakfast. The options were not as extensive as they claim them to be.
Maria
Stayed 5 nights in Mar 2024
Response from Owner on Mar 11, 2024
Maria, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
Front desk was very friendly and check in was easy.
Amanda
Stayed 1 night in Mar 2024
Response from Owner on Mar 11, 2024
Amanda, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
Denise, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
The stay was wonderful. Guests in the room next to us were smoking weed, we told the front desk and they took care of it promptly. 10/10 would recommend
Amanda
Stayed 1 night in Feb 2024
Response from Owner on Feb 12, 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.
The check in was seamless and the room is great for a family.
Ruciana
Stayed 1 night in Feb 2024
Response from Owner on Feb 12, 2024
Ruciana, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
Joshua, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
10/10 Excellent
Khasan
Jan 23, 2024
Khasan
Stayed 1 night in Jan 2024
Response from Owner on Jan 23, 2024
Khasan, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
We unfortunately found hair in our bed and were moved to another room and found hair in the newly assigned room. The night time staff member did what he could to accommodate us as he was the only staff member, the morning staff assisted in comping us for the first night but I wouldn’t refer anyone to this location.
Anthony
Stayed 2 nights in Jan 2024
Response from Owner on Jan 23, 2024
Thank you for sharing feedback on your guestroom during your recent stay, Anthony. Guest room cleanliness is a major priority for us, so we will review your feedback with our team to ensure we fix problems like this going forward. Thank you again for sharing your feedback. Please feel free to reach out to the hotel directly if you would like to discuss your experience further. We hope to have the opportunity to welcome you back once again.
8/10 Good
Prahalad
Jan 18, 2024
Liked: Cleanliness, staff & service
Prahalad
Stayed 2 nights in Jan 2024
Response from Owner on Jan 19, 2024
Prahalad, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
6/10 Okay
Kimberly
Traveled with family
Jan 11, 2024
Liked: Staff & service
Super low water pressure in the shower without hot water (warm at best). Furniture ripped and torn.
Friendly staff, however.
Kimberly
Stayed 1 night in Jan 2024
Response from Owner on Jan 12, 2024
Kimberly, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!
10/10 Excellent
Brittany
Jan 2, 2024
Liked: Amenities
Everything was great. Staff was very nice
Brittany
Stayed 1 night in Dec 2023
Response from Owner on Jan 3, 2024
Brittany, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
This place has gone downhill big time. We've stayed here 3 years in a row. This year we saw a marked decline in the overall upkeep of the property. Our room itself had a giant burn in the carpet. The toilet wouldn't fill properly so it ran constantly. We were told there was no maintenance on the weekend so our only option was to switch to a smaller room with no monetary compensation. Thankfully my husband was able to fix it. The pool heater was broken so the water was freezing. My 4 year old could only swim for about 5 minutes before turning blue. 2 out of 3 nights we were there, the entire fuse system in our room blew, leaving us in the dark & scaring our kid. Thank goodness for phones with flashlights so we could trip our own breaker (again, no maintenance available.) I overheard multiple conversations at the front desk about various issues from other guests as well. It's disappointing that our go-to hotel in the area is no longer an option for us.
Verified traveler
Stayed 3 nights in Dec 2023
Response from Owner on Jan 3, 2024
Thank you for taking the time to share your feedback about your recent stay. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
Good stay..Room was clean and spacious and the staff was froendly but confused on price. My receipt was for $226.40 for 2 nights but my card was charged $246.40.
Verified traveler
Stayed 2 nights in Dec 2023
Response from Owner on Dec 27, 2023
Thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
2/10 Terrible
Ghida
Traveled with family
Dec 7, 2023
Disliked: Staff & service
Unfortunately one of the staff was rude and she negatively reacted towards our inquiry on a specific room type availability; we checked out the first night and immediately cancelled our plans to extend our stay any further.
Ghida
Stayed 7 nights in Nov 2023
Response from Owner on Dec 8, 2023
Thank you for the review, Ghida. We apologize for the experience you had with one of our associates. We will be reviewing your stay with the team to ensure a better guest experience in the future. Please feel free to reach out to the hotel directly if you would like to discuss this issue further with a member of our team. We appreciate you choosing to stay with us and hope to welcome you again in the future.
10/10 Excellent
Tiara
Traveled with family and small children
Dec 5, 2023
Liked: Property conditions & facilities
It was a great stay
Tiara
Stayed 2 nights in Dec 2023
Response from Owner on Dec 7, 2023
Tiara, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
10/10 Excellent
Craig
Dec 3, 2023
Craig
Stayed 4 nights in Nov 2023
Response from Owner on Dec 6, 2023
Craig, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Super clean hotel, with great breakfast options. The lady serving breakfast(I didn’t get her name but I know she’s 62 lol) was seriously the best and most helpful person I know.
Katlin
Stayed 1 night in Dec 2023
Response from Owner on Dec 5, 2023
Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.
10/10 Excellent
Tiffany
Nov 18, 2023
Tiffany
Stayed 1 night in Nov 2023
Response from Owner on Nov 21, 2023
Tiffany, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
8/10 Good
Carida
Nov 13, 2023
Carida
Stayed 1 night in Nov 2023
Response from Owner on Nov 15, 2023
Carida, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
4/10 Poor
Janeen, Hilton Head
Oct 28, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Janeen
Stayed 1 night in Oct 2023
Response from Owner on Oct 30, 2023
Thank you for taking the time to review us, Janeen. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
Laurel, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
10/10 Excellent
Trent
Oct 21, 2023
Liked: Property conditions & facilities
Trent
Stayed 1 night in Oct 2023
Response from Owner on Oct 23, 2023
Trent, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Joseph, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Scott, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
10/10 Excellent
Arlene
Oct 6, 2023
Arlene
Stayed 1 night in Oct 2023
Response from Owner on Oct 9, 2023
Arlene, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Had a nice stay, room was nice, spacious and clean but there were stains on the sofa bed and couch. Everything else was good though, including the pool, breakfast and gym facilities. I do wish however they would replace the sofa in the lounge/reception/ dining area…cushions appeared either dirty or stained
AKUA
Stayed 3 nights in Oct 2023
Response from Owner on Oct 6, 2023
Akua, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
Room was not clean. Ref had crumbs in it. Bedside table had some gooy white stuff on it I don't even want to think about it. Bathroom door was broke...
No handles couldn't use it.
Rita
Stayed 1 night in Sep 2023
Response from Owner on Oct 2, 2023
Thank you for sharing feedback on your guestroom during your recent stay, Rita. Guest room cleanliness is a major priority for us, so we will review your feedback with our team to ensure we fix problems like this going forward. Thank you again for sharing your feedback. Please feel free to reach out to the hotel directly if you would like to discuss your experience further. We hope to have the opportunity to welcome you back once again.
Kashawn, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Everything was great.. but the shower still had hair in it from who ever stayed there before us .. GROSS.
Breanna
Stayed 1 night in Sep 2023
Response from Owner on Sep 13, 2023
Breanna, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
The check in clerk did not speak English too well.
We asked about shuttle service and did not get an answer .asked again
And got a reply that they were not offering a shuttle and this is why we picked this location.
You have to request to have the room cleaned and was not informed of that fact.
Would not return .
Verified traveler
Stayed 2 nights in Aug 2023
Response from Owner on Aug 21, 2023
Thank you for taking the time to review us. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.
Mark, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Angel, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
6/10 Okay
Gwynneth
Jul 31, 2023
Gwynneth
Stayed 2 nights in Jul 2023
Response from Owner on Aug 21, 2023
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.
8/10 Good
Chris
Traveled with partner
Jul 20, 2023
Liked: Cleanliness, staff & service
The staff is kind and welcoming. The room was clean the best of anyones ability. There was insane noise like construction through out the night… and it is clear the people that stay here are on a clear path to destroy this place.. massive stains and broken picture frames all around. The only people we say were familes with lots of kids which may account for all the carpet and furniture stains, but I witnessed some hammered drunk boomers barrel into the elevator as we were headed to our room. That might explain all the broken thing… "Steve" and "Karen" can’t handle their liquor. And lastly the cigarette butts everywhere… yall gotta quit smoking, those things will kill you. Otherwise, nice staff… I like Home 2 Suites, but just know this one is less corporate traveller and more of a party house.
Chris
Stayed 1 night in Jul 2023
Response from Owner on Jul 21, 2023
Chris, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!
We appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.