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Hotel Lucerna Ciudad Juarez

4.5 star property
Luxury hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Hotel Lucerna Ciudad Juarez, near Hospital de la Mujer and Plaza de las Americas, offers a peaceful garden retreat and outdoor pool. Guests can rent cars on site, dine at Acueducto restaurant, and enjoy free WiFi throughout their stay.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Parking included
  • 24/7 front desk
The current price is ₩126,091
₩151,511 total
includes taxes & fees
Nov 23 - Nov 24

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  • Experience top-rated quality and exceptional service
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(36 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room, Balcony

Highlights

Balcony or patio
Air conditioning
Heating
TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Lucerna Select, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Heating
TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Lucerna Select, 2 Double Beds

Highlights

Balcony
Air conditioning
Heating
TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Paseo Triunfo De La Republica 3976, Ciudad Juárez, CHIH, 32200

What's nearby

  • Plaza de las Americas - 3 min walk - 0.3 km
  • Estadio 20 de Noviembre - 12 min walk - 1.1 km
  • Paso del Norte Cultural Center - 12 min walk - 1.0 km
  • Paso del Norte International Bridge - 9 min drive - 3.8 km
  • American Consulate - 20 min drive - 8.8 km

Getting around

  • El Paso Union Depot - 20 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 23 min drive

Restaurants

  • ‪Sanborns Ciudad Juárez - ‬2 min walk
  • ‪Fiesta Inn - ‬4 min walk
  • ‪Crisostomo - ‬7 min walk
  • ‪Cafe Veracruzano - ‬12 min walk
  • ‪Applebee's - ‬3 min walk

About this property

Hotel Lucerna Ciudad Juarez

Luxury hotel near Plaza de las Americas
Located close to Hospital de la Mujer and Jaime Canales Lira Stadium, Hotel Lucerna Ciudad Juarez provides a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant, Acueducto, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), an area shuttle, and an elevator
  • 1 meeting room, a banquet hall, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All 138 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch TVs with premium channels
  • Balconies, heating, and daily housekeeping

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Gamma Ciudad Juarez

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₩144,355 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: USD 26 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acueducto

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • iPod dock

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 7 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 26 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The deposit amount is equivalent to 1 night if paid in cash.

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Lucerna Ciudad Juarez
Lucerna Ciudad Juarez
Lucerna Ciudad Juarez Hotel
Lucerna Hotel Ciudad Juarez
Lucerna Ciudad Juarez
Hotel Lucerna Ciudad Juarez Hotel
Hotel Lucerna Ciudad Juarez Ciudad Juárez
Hotel Lucerna Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

Does Hotel Lucerna Ciudad Juarez have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.

How much does it cost to stay at Hotel Lucerna Ciudad Juarez?

As of Nov 6, 2025, prices found for a 1-night stay for 2 adults at Hotel Lucerna Ciudad Juarez on Nov 23, 2025 start from ₩126,091, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Lucerna Ciudad Juarez pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Lucerna Ciudad Juarez?

Self parking is free at this property.

What time is check-in at Hotel Lucerna Ciudad Juarez?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Lucerna Ciudad Juarez?

Check-out is at noon.

Where is Hotel Lucerna Ciudad Juarez located?

Located in the heart of Ciudad Juárez, this luxury hotel is within a 10-minute walk of Hospital de la Mujer and Plaza de las Americas. Jaime Canales Lira Stadium and Estadio 20 de Noviembre are also within 1 mi (2 km).

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Reviews

Hotel Lucerna Ciudad Juarez Reviews

8.4

Very Good

8.4

Cleanliness

8.2

Amenities

8.8

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 636 out of 1002 reviews
Rating 8 - Good. 131 out of 1002 reviews
Rating 6 - Okay. 94 out of 1002 reviews
Rating 4 - Poor. 69 out of 1002 reviews
Rating 2 - Terrible. 72 out of 1002 reviews

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place
Stayed 1 night in Sep 2025

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent pool
Stayed 1 night in Aug 2025

8/10 Good

Adriana

Liked: Staff & service
Disliked: Amenities
Balcony view
Stayed 1 night in Sep 2025

8/10 Good

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
I love the rooms. Just a little more friendly front desk please.
Stayed 1 night in Aug 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Loved the service, room was really clean and really enjoyed the pool. I will come back!
Stayed 1 night in Jun 2025

10/10 Excellent

Antonioan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good end clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Ramon

Liked: Cleanliness
Great customer service front desk and floor service
Stayed 1 night in Jun 2025

6/10 Okay

hansel

Liked: Cleanliness, staff & service
All i can say is this Hotel has lost a lot of what used ro make it a great Hotel.
Stayed 2 nights in Sep 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Yovana

Liked: Cleanliness, amenities
Excellent service
Stayed 1 night in May 2025

10/10 Excellent

Vicente

Liked: Amenities
Great service like always.
Stayed 1 night in Apr 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and clean room
Stayed 1 night in Feb 2025

10/10 Excellent

Nubiag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention
Stayed 2 nights in May 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is ok. Little outdated . Staff was not the friendliest
Stayed 1 night in May 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good customer service
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Staff has always been fantastic rooms clean . Was a little cold in the room
Stayed 2 nights in Feb 2025

6/10 Okay

Hector

Disliked: Cleanliness
The Roma are a little beatb down and the ac doesnt cool properly. Staff is amazing though and the pool is great. Rio Grande mall within two blocks and a lot of restaurant around.
Stayed 4 nights in Jun 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Dec 2024

4/10 Poor

Alfredo

Liked: Staff & service
No hot water in the hotel. Expensive alcoholic drinks. Wind gushing trough window cracks
Stayed 1 night in Jul 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2025

4/10 Poor

victor

Liked: Cleanliness, staff & service
Disliked: Room comfort
Room was extremely hot when first came in and it never cooled off. Super hot and uncomfortable.
Stayed 1 night in Jun 2025

4/10 Poor

MIGUEL

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Room had no fridge, dirty towels, carpet looked old and outdated, iron board and iron broken, no hand towels, first floor carpet by the elevator had a good amount of stains looked like old blood stains.
Stayed 1 night in Jul 2025

4/10 Poor

Juan

Disliked: Cleanliness
We have stayed at this hotel several times and the staff is always nice and extremely professional. However on July 5 our one night stay was not good. Our room (719) had a very bad damp/not clean smell. There was evidence of previous leaking in a few spots in the ceiling and the sheets and carpet had the same smell. It doesn’t appear that the room had been recently used or cleaned in a while. We slept with the balcony open in triple digit heat just to air it out.
Stayed 1 night in Jul 2025

2/10 Terrible

Diego

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was no water they said we would have water early morning and nothing
Stayed 1 night in Jun 2025