Search Villas in Clermont

"Yes"

"When I called the hotel to ask if there was a security deposit of incidental cost they told me no, that a card to put on file was only needed. When we arrived at this location, then it's an entirely different story. The reason that this really troubles me is that being a black man with dreads in a bun, it makes me wonder if things like this are profile related? What else would make sense? I had a credit card and paid for the room in advance. Additionally this limited the amount of money we had allocated to spend for our youngest's birthday trip. Veey troubling. The policy should be the same across the board. Floor in the bathroom was worn, uneven, and some portions not attached (Room 2306) so be careful. The room was generally good as most Holiday Inn Express and Suites that we have encountered. Breakfast was better than most. "

"Property was in order minor defects in my first room but ntn alarming other room minor heater issue but things do need slight repairs. But overall I’ll rent again it’s a quiet and nice place the few staff that’s there are polite especially the front desk “. 7/10 "

"Was charged $20 for parking and was not disclosed to me at check in"

"Staff was exceptional - friendly, efficient and accommodating. Room was clean and well equipped. "

"The facility was clean and neat. Kinda retro in its feel. Very quiet given its location. Felt secure."

"The staff was very kind and friendly, the hotel was beautiful everything was as expected I would definitely stay again "

"Honestly not a bad place to stay"

"The hotel was nice. Unfortunately my stay wasn’t the best because I was given the wrong room that did not accommodate the number of guest in my party. "