4/10 - 별로예요
Saba
아이를 동반한 가족 여행
2026년 5월 5일
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
We check-in at 1:30AM, We drove 6 hours to get there as it was our mid way to get to Michigan.
Between 3AM to 4AM we constantly were getting phone calls on the room phone. When we answered no one spoke. This happend 3 times. I called the front desk and they said no one called.
Later at 7 AM someone was trying to open our room door, I went at the door to see who it was, there was a man with the same room key we were given and he was guven the same room.
I called the front desk and the lady said that she thought that the room was vacant and could not find our signed papers.
Basically we could not rest and we still have a long journey to cover.
This is very unprofessional and unacceptable from BEST WESTERN to do something like this.
We will think twice to book this hotel for our next trip
Saba
2026년 4월에 1박 숙박함