Hi Michelle,Thank you for rating us 4 out of 5! We’re delighted to see you enjoyed your stay overall. Your feedback is greatly appreciated, and if there are any specific aspects of your visit that you particularly liked or think we could improve upon, we’d love to hear more. We look forward to welcoming you back for an even better experience next time!

Hi Maureen!We're delighted to hear that you found our location convenient for exploring on foot! Being within walking distance of attractions is one of the highlights we aim to offer our guests. It's wonderful to know that this aspect enhanced your stay with us. We hope you had a fantastic time exploring the area and that you'll choose to stay with us again in the future for more memorable experiences!

Hello Thomas,We are delighted that you enjoyed our comfortable rooms, excellent breakfast, and convenient location during your stay. It is our priority to provide a pleasant experience for our guests. If there is anything else we can assist you with, please do not hesitate to reach out to us.

Hello Angel, We appreciate you choosing to stay with us. Please reach out to us directly with any feedback from your recent visit so we can ensure a better experience for you in the future.

Hi Kim!Thank you so much for sharing your experience with us! We're delighted to hear that our convenient location near Playhouse Square suited your needs perfectly. Providing a comfortable stay with a hearty breakfast is what we strive for, and we're thrilled that you enjoyed the variety of options available. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back again soon for another enjoyable stay!

Dear Robert,I'm truly sorry to hear about your disappointing experience at our hotel. It's unacceptable that we failed to provide the level of service and cleanliness that you rightfully expected. Overbooking is indeed a frustrating issue, and we deeply regret any inconvenience it caused, especially considering your prepayment. Your feedback about the cleanliness of the hotel and the delay in addressing your concerns is concerning, and we're taking immediate steps to ensure such lapses don't recur. We value your patronage and sincerely hope for another opportunity to make it right for you in the future. Please accept our apologies once again.

Hi Iftekhar!Thank you so much for your perfect 5 out of 5 rating! We're thrilled to know you had a great experience with us. Your support and satisfaction mean the world to our team, and we can't wait to welcome you back for another wonderful stay. If you ever have any specific feedback or suggestions in the future, we'd love to hear from you.

Hi Angela!We are so glad to hear that you had a great time at our hotel! Our first goal is always to keep things clean and nice, and we're glad that you were able to find everything you needed. We might not have as many fancy features as some other hotels, but we're proud to provide our guests with everything they need for a pleasant stay. That was a great choice to stay with us. We hope to see you again soon for another great stay!

Dear Robert, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that we were able to promptly assist you with retrieving your wedding ring. Our team understands the sentimental value of such items and we're delighted that we could reunite you with it swiftly.It's fantastic to know that you found your stay convenient and enjoyable. We strive to make every aspect of your visit as seamless as possible, from check-in to check-out.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another wonderful stay in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Safe travels!

Hi Jay!We're glad to hear that you had a good time visiting us! Your review of 4 out of 5 stars says a lot. We wish we knew more about what made your stay special, but we're glad we had the chance to impress you. We sincerely appreciate your feedback, which helps us continuously improve and give all of our guests truly exceptional experiences. Wishing you a wonderful stay again soon!

Dear Kelia, Thank you immensely for taking the time to share your positive experience with us! We are delighted to hear that your stay with us met your expectations and that you found your room to be clean and spacious.Maintaining a pristine environment and ensuring ample space for our guests to relax and unwind are among our top priorities, so your kind words truly mean a lot to us. We strive to provide a comfortable and enjoyable stay for all our guests, and your feedback serves as a wonderful encouragement to our team.We sincerely hope to welcome you back for another fantastic stay in the near future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.

Dear Marrie, We're truly sorry to hear about your experience during your stay with us. We understand that the cleanliness and safety of the surrounding area are vital aspects of your stay, especially in a downtown location like Cleveland. We're committed to ensuring our guests feel comfortable and secure throughout their visit. Rest assured, we'll address the concerns you've raised with our team to improve the overall experience for our valued guests. Thank you for sharing your feedback with us, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

Dear Raghad, We're truly sorry to hear about your disappointing experience during your stay with us. It's disheartening to learn that your room didn't meet your expectations, and we apologize for any inconvenience caused by the odor and cleanliness issues you encountered. Your feedback is invaluable to us as we continuously strive to improve our accommodations and services. Please know that we take your concerns seriously and will address them promptly to ensure that future guests do not encounter similar issues. We appreciate your candor and hope to have the opportunity to regain your trust in the future.

Hello Ashley,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Dear Elise,I'm truly sorry to hear about your disappointing experience at our hotel. It's deeply concerning to learn about the cleanliness issues you encountered in your room and the unexpected parking fee. Please accept our sincere apologies for the oversight regarding these matters. Your comfort and satisfaction are paramount to us, and we understand how crucial it is to maintain high standards of cleanliness and transparency. Rest assured, we will address these issues with our housekeeping and front desk teams to prevent recurrence. Your feedback is invaluable, and we appreciate you bringing these concerns to our attention. We hope to have the opportunity to make it up to you in the future and provide you and your family with the exceptional experience you deserve.

Dear Sriram, Happy to see your glowing 5-star rating! Your satisfaction is our top priority, and we're over the moon to know we hit the mark during your stay. Your feedback is invaluable, and we can't wait to welcome you back for another fantastic experience soon!

Hello henry,We're sorry to hear your stay didn't meet your expectations. Feedback is valuable, and we encourage you to reach out to management to address specific concerns. Your input helps us improve for future guests' experiences.

Dear Daria, Thank you for sharing your experience with us. We're delighted to hear that you appreciated the freshly painted room, high-quality towels, and comfortable bedding during your stay. Your satisfaction is our priority, and we're thrilled that these aspects contributed positively to your experience. Regarding your feedback, rest assured that we have already spoken to our housekeeping team to ensure that our guests enjoy a pristine and comfortable environment. Your insights are invaluable to us as we continually strive to enhance our guests' experience. We look forward to welcoming you back for another enjoyable stay in the future.

Dear Miriam, What a delightful review, thank you for sharing your experience with us! We're thrilled to hear that you found our hotel to be well situated—that's music to our ears! And cleanliness? We take that seriously, so it's fantastic to know we hit the mark there.Ah, a bit shabby, you say? Well, we like to think of it as charmingly rustic, adding character to your stay! But fear not, we're always looking for ways to spruce things up while maintaining that cozy vibe that our guests love.Now, onto the star of the show—the breakfast buffet! We're thrilled to hear you enjoyed it. From fresh pastries to savory delights, we love starting our guests' days off right with a spread that's sure to satisfy every palate.Your feedback means the world to us, and it's reviews like yours that keep us motivated to keep exceeding expectations. We can't wait to welcome you back for another wonderful stay!

Dear Sharon, What a delightful review—thank you for brightening our day with your kind words! We're absolutely thrilled to hear that you had such a fantastic stay with us and that our location and clean property left such a positive impression.We couldn't agree more about the importance of location and cleanliness when it comes to a great hotel experience. It's wonderful to know that our spot hit the mark for you and that our dedication to maintaining a pristine property didn't go unnoticed.Your glowing review is like a ray of sunshine for our team—we're beaming with pride knowing that we helped make your stay memorable. We can't wait to welcome you back for another incredible visit!

Dear Marianne, What an absolute delight to read your glowing review! A perfect 5 out of 5 rating—thank you for making our day with your kind words.We're thrilled to hear that our staff went above and beyond to make your stay memorable. It's our mission to ensure every guest feels welcomed and taken care of, and it sounds like we hit the mark with you!Isn't it fantastic when everything falls into place perfectly? We're thrilled that our location worked out so well for you, putting everything you needed within easy walking distance. Convenience is key, and we're delighted that you found it here with us.

Dear Krystal, We're delighted to receive your feedback on your recent stay with us! A solid 4 out of 5 rating is music to our ears, and we're thrilled to hear that our housekeeping staff left such a positive impression on you. They're truly the heart and soul of our operation, and we'll be sure to pass on your kind words to them!While we're sorry to hear that you found our property a tad outdated, rest assured that we're always looking for ways to freshen things up and keep our guests feeling right at home. Your feedback is invaluable in helping us prioritize areas for improvement, so thank you for sharing your thoughts with us!We hope that despite the outdated vibes, you were still able to enjoy your stay with us to the fullest. It would be our pleasure to welcome you back in the future and show you the strides we've made in making our property shine even brighter!

Hello Michael,We are thrilled to hear that you had a fantastic stay with us! Should you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back soon for another wonderful experience!

Dear Wendy, What a pleasure to receive your feedback on your recent stay with us! A solid 4 out of 5 rating is music to our ears, even though we're sorry to hear about the noise disturbance. Your comfort is our top priority, so we're taking your comments seriously and looking into ways to ensure our guests can enjoy peace and tranquility during their stay.We're all about those quiet, serene vibes, so it's a bummer that your experience was disrupted. Rest assured, we're already taking steps to address this issue and make sure future guests can enjoy some blissful shut-eye without any disturbances.Thanks a ton for bringing this to our attention—we truly value your feedback and can't wait to show you the improvements next time you stay with us!

Dear Jerry, Wow, thanks a bunch for dropping us your feedback on your recent stay—it means the world to us! We're stoked to hear that overall, you had a great time, scoring us a solid 4 out of 5.We totally hear you about the parking situation—it's super important for us to make sure every aspect of your stay is as smooth as possible. We're sorry to hear that the paid parking arrangement didn't quite hit the mark for you. We're constantly looking for ways to improve, so your feedback is like gold to us!Your point about the back alley is spot-on. We're all about ensuring our guests feel safe and comfortable, so we'll definitely take a closer look at how we can make that whole area feel more welcoming, especially for those who prefer a leisurely stroll.Thanks a million for bringing these things to our attention! We're always striving to make each stay better than the last, and your feedback is absolutely invaluable in helping us do just that. Can't wait to welcome you back for another awesome stay in the future!

Hello Lloyda,We appreciate your positive feedback on our hotel and breakfast. Please feel free to reach out to our management team directly to discuss any concerns about the hot water during your stay. Thank you for choosing to stay with us.

Hello Heidi, We appreciate you choosing our hotel for your stay. Please feel free to reach out to us directly with any feedback you may have from your experience. We value your insights to continuously improve our services.

Dear Robin, We're sorry to hear that your experience fell short of your expectations during your recent stay. Your feedback is invaluable to us, and we appreciate you taking the time to share your thoughts. We strive to provide exceptional service and accommodations to all our guests, and it's disheartening to learn that we missed the mark. Rest assured, we will address the issues you've raised to ensure that future guests enjoy a more satisfactory stay. We hope to have the opportunity to welcome you back and exceed your expectations in the future.

Dear Michelle, We're pleased to hear about your experience at our hotel! Easy accessibility and proximity to downtown are highlights we take pride in. We're constantly striving to provide a top-notch experience for our guests, and your feedback helps us in our mission. Looking forward to welcoming you back for an even more fantastic stay next time!

Dear Christine, We're truly sorry to hear about the challenges you faced during your stay with us. Your feedback is invaluable as it helps us identify areas where we can improve our service. We apologize for the lack of communication regarding breakfast times and amenities, as well as the inconvenience caused by the weak water pressure and disruptive cleaning service. Please know that we take your comments seriously and will address these issues with our team to ensure a more enjoyable experience for all our guests in the future. We appreciate your honesty and hope you'll consider giving us another chance to exceed your expectations on your next visit.

Dear Shana, We're overjoyed to hear that you chose to share your experience with us! Your generous 4-star rating speaks volumes, and while you didn't leave a comment, we're here to guess that your stay was pretty swell.Your satisfaction is our ultimate goal, and we're thrilled to see that reflected in your rating. We hope your time with us was filled with moments of comfort, relaxation, and perhaps a touch of adventure.Should you find yourself craving another getaway or in need of a cozy retreat, we'd be honored to welcome you back with open arms. Until then, safe travels, and may your future journeys be as delightful as your stay with us!

Hi Marylou!We are so happy to hear that you had such a great time during your stay with us! Keeping things clean and giving friendly service are very important to us, so it's great to hear that you were happy with both. One thing that makes us stand out is that we're in a great spot that makes it easy for guests like you to explore and enjoy the area. Thanks for telling us how easy it was for you to walk around and enjoy your time here. Many thanks for choosing to stay with us. We hope to see you again soon for another great stay!

Hello Todd,We are pleased to hear that you found your room clean. Your feedback is appreciated as we continually strive to provide a positive experience for our guests. Thank you for choosing to stay with us.

Hello Maggie,We are pleased to hear that our staff provided you with professional and helpful service during your stay. Our team takes pride in delivering excellent customer service to all our guests. Thank you for your positive feedback, and we hope to welcome you back in the future.

Hello Latifah,We're delighted to hear that our location was convenient for your event at the Wolstein Center just across the street. We aim to provide a comfortable stay for all our guests. Thank you for choosing to stay with us.

Hi Akanchha!Thank you for taking the time to share your feedback and for leaving your five-star rating of ourhotel.We are happy to hear that you enjoyed all aspects of your stay. I can't begin to express howmuch it means to our management and staff to hear from guests like you who had a greatexperience.We're glad you had a great time with us, and we look forward to serving you again.

Hi Bogdan!Thank you so much for your feedback and kind words regarding the five-star experience thatyou received during your most recent stay with us!We seek to give each guest a very comfortable and accommodating experience, and we arethrilled to hear of our success in this ambition. We will be sure to share your kind regards withour team.We thank you for your loyalty, and we look forward to your future visits!

Hi Nicolle!It's fantastic to hear that you enjoyed the breakfast during your stay! Our team takes pride in providing a satisfying start to the day for our guests. While we're thrilled you found the hotel to be quiet overall, we're sorry to hear about the noise from the street. We'll certainly look into ways to minimize any disturbances in the future. It's great to know that you found the location convenient for catching a Cavs game, exploring the theater scene, and indulging in the variety of dining options nearby. We hope to welcome you back for another enjoyable stay soon, and we'll strive to make it even better!

Hi Danni!We're thrilled to hear that you enjoyed your stay with us at the hotel! Thank you for your kind words about our facilities. We understand that room size can sometimes be a personal preference, and we apologize if the room didn't meet your expectations in that regard. However, we're delighted that despite this, you still found the overall experience pleasant. Your feedback is invaluable to us as we continuously strive to improve and enhance our guests' experiences. We hope to welcome you back soon for another delightful stay, perhaps in one of our larger rooms that will exceed your expectations!

Hi Herlesha!We're absolutely thrilled to hear that you had a fantastic stay with us and took the time to leave such a glowing review! It's music to our ears to know that our dedication to cleanliness left such a positive impression on you. Your satisfaction is our top priority, and we're delighted to have met your expectations. We can't wait to welcome you back for another outstanding experience!

Dear Rebecca,I'm truly sorry to hear about your experience at our hotel. We understand how important a peaceful stay is, and it's disappointing to learn that your visit was disrupted by loud neighbors. We apologize for any inconvenience caused by our staff's response; this is certainly not reflective of the level of service we strive to provide. Your feedback is invaluable to us, and we'll address these issues internally to ensure they're promptly resolved. We hope you'll give us another chance to exceed your expectations in the future.

Hi George!We're absolutely thrilled to hear that you had a fantastic experience with us and found our service to be top-notch. Your four-star rating means the world to us, and we're over the moon that we were able to exceed your expectations. If there's anything else we can do to make your next stay even more spectacular, just let us know! We can't wait to welcome you back for another unforgettable experience.

Hi Meagan!Thank you for taking the time to rate your recent stay with us. While we're glad to see that your overall experience was positive, we understand that there may have been aspects of your stay that could have been improved upon. Your feedback is invaluable to us as it helps us to continually refine and enhance our services. If there are any specific areas you feel we could have done better in, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future for a truly exceptional stay.

Hello Robert,We are thrilled to hear that you had a positive experience with our team. Your kind words mean a lot to us. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.

Hi Stephanie!Thank you so much for taking the time to share your experience with us! We're thrilled to hear that overall you enjoyed your stay at our hotel. Your feedback about the elevators and bathroom size is greatly appreciated; it helps us understand where we can make improvements to enhance our guests' comfort and satisfaction. Despite these minor inconveniences, we're delighted that you found the stay enjoyable. We hope to have the pleasure of welcoming you back soon for another fantastic experience, hopefully with even more to love about your stay!

Hi Ken!We're overjoyed to learn that your stay with us was so comfortable! It's wonderful to hear that you thought our mattresses were so comfy; restful sleep is really invaluable. Even if our building has some historical beauty, we value your opinion on our renovations and are constantly seeking for methods to improve the experience of our visitors. Regarding the location, we appreciate that it's tucked away in a more sedate region, offering a tranquil haven that's nevertheless easily accessible to restaurants and activities. We look forward to having you stay with us again soon!

Hi Michael!It makes us happy to hear that your time with us was great. We're glad that everything lived up to your hopes, and your perfect review says it all. It's very satisfying to hear such nice things about our staff, who work hard to make sure that every visitor is happy and well taken care of. We're glad you chose to stay with us, and we can't wait for you to come back for another great visit!

Dear Andrew, A stellar 5 out of 5 rating! We're thrilled to hear about your fantastic experience at our hotel. It brings us immense joy to know that we were able to exceed your expectations and provide you with a memorable stay. Your glowing feedback truly motivates us to continue delivering exceptional service to all our guests. We're delighted that you found our facilities and amenities to your liking and that our team left a positive impression on you. We can't wait to welcome you back for another remarkable stay in the near future!

Dear Lidia,We're delighted to learn that you found our setting ideal for your trip. At our hotel, we strive to offer not just a place to stay, but an experience that enhances every aspect of your journey. It's wonderful to know that our convenient location played a significant role in making your visit enjoyable. We look forward to welcoming you back for another memorable stay in the future!

Dear Erika,Thank you for taking the time to share your feedback and for leaving your five-star rating of ourhotel.We are happy to hear that you enjoyed all aspects of your stay. I can't begin to express howmuch it means to our management and staff to hear from guests like you who had a greatexperience.We're glad you had a great time with us, and we look forward to serving you again.