โAll the staff we dealt with were very friendly and professional, from the front desk to the ladies making the breakfast. Our room was very clean and comfortable and the breakfast was wonderful. Would definitely stay here again!โ
โVery clean, nice hotel. Safe location, with well lit parking lot, which are both priority for us. Will definitely stay here on our future trips through cleveland. โ
โWe called to make sure hotel knew we were arriving after 2 am. When we got there, the front desk person said our reservation was cancelled and made us a new one. That was disappointing bc we were tired โ
โNice place to stay . Affordable. They had a real good breakfast but I didn't get up to eat until they had done closed but I'll definitely be back to grab some grub. โ
โThe walls, doors ceiling were nasty. Curtains were barely hanging. Light bulb socket was hanging from the wires. Broken glass in the shower. Tv was nasty. The room doesnt get a cleaning. It just gets a quick mop, trash and linen refreshed. I even got a piece in my foot. Staff was nice when I checked in and out. I have taken pictures of the room and piece of glass I got in my foot from the shwer.
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โWe loved that we had access to a full sized kitchen. It was very clean and the housekeeper was always cheerful and prompt with fresh towels as we chose not to be disturbed during our week-long stay.
We were disappointed to learn that the in-house washer and dryer was disconnected and reserved for "long-term" guests only.
We also had concerns with air circulation between the two rooms and bathroom. The AC unit was in the living area and besides ceiling fans there was no cold air in the bedroom...
