“This was a lovely experience from check in to check out.
Staff was friendly, helpful and efficient.
Facility was spotlessly clean and room was spacious with a great layout for both sleeping and comfortable lounging. The location was ideal to visit Mystic seaport, aquarium and the downtown shops and restaurants. We’ll be back!”
“Room service was great made sure we had everything we needed daily. Front desk very helpful. Was quiet until last night party on 2nd floor people running up and down hallway child kicked our door very hard around 2am. I believe mother worked for hotel and had family party out of control my husband got up and went out they quieted down after that.Overall the place was great though.”
“I love our annual meetings at your hotel. You have the nicest staff. I love Dorie-she is so welcoming and efficient. Amber ,at the front desk is so friendly and helpful. Paul did a great job in the bar keeping all the preordered meals organized. You are so fortunate to have such a hard working staff. I look forward to next years visit. Many thanks. ”
“The staff was amazing we needed housekeeping for a spill and they came right away. Unfortunately the big bummer was pool hours as we arrived after 5 and my plan was to swim and use the hot tub however closes at 6. I stayed there for the pool but otherwise everything was great”
"The hotel has an old-fashioned feel, but that’s common for East Coast hotels, so nothing particularly special. The room condition and overall cleanliness were decent. It was inconvenient that there was only one elevator going down to the underground parking lot.
The staff were friendly, especially the valet staff who kindly helped us with our car issue.
Very close to Yale."
