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Reviews of Aqualuna Beach Resort

3.5 out of 5
Aqualuna Beach Resort
94 Solitary Islands Way, Korora, NSW

Reviews

7.2

Good

Rating 10 - Excellent. 488 out of 1858 reviews" "
Rating 8 - Good. 610 out of 1858 reviews" "
Rating 6 - Okay. 396 out of 1858 reviews" "
Rating 4 - Poor. 226 out of 1858 reviews" "
Rating 2 - Terrible. 138 out of 1858 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fidele

Liked: Cleanliness, property conditions & facilities
Looks cleaned and tidy
Stayed 1 night in May 2024

8/10 Good

Tomoko

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No internet connection
Stayed 2 nights in Apr 2024

4/10 Poor

William

Disliked: Property conditions & facilities
We ended up canceling our trip there because no one was at the front desk and the property had been sold recently to a new group and they had shut down the facilities and we had no way of getting checked into our apartment. We were compensated at a full refund thank you very much, that was the only bright star of that experience
Stayed 1 night in Apr 2024

10/10 Excellent

Sherwin

Liked: Cleanliness, amenities, property conditions & facilities
The place is a less than a minute walk to the beautiful beach. Worth every penny. Fellow travellers looking for beach holiday place to stay this is highly recommended!
Stayed 2 nights in Apr 2024

2/10 Terrible

Satish

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property was dirty and need of maintenance. Bathrooms were again dirty especially the bathtub. There was no additional safety lock at the front door and made us feel very unsafe during night. TV was not working and no wifi facility. Forget about mobile reception! Not worth the money we paid!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Manal, SYDNEY

Traveled with family
Liked: Cleanliness, property conditions & facilities
I’ve stayed here before , I love This place but the gardens and access to the beach are definitely what made us come back only to surpass our expectations the bbq area was Gorgeous like something out of a movie with the bonfire and swinging chairs
Stayed 1 night in Apr 2024

8/10 Good

David, Claremont Meadows

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice for the one night we stayed
Stayed 1 night in Apr 2024

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Close to the beach, nice feel to the place.
Stayed 1 night in Apr 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful relaxing property. We very much enjoyed our brief stay
Stayed 1 night in Apr 2024

2/10 Terrible

KRISHNEEL

Traveled with family
Disliked: Cleanliness, property conditions & facilities
My stay at Aqualuna Beach Resort was subpar. Disappointingly, the cleanliness standards needed to be improved, evidenced by sticky floors and unwelcome cockroach encounters. Moreover, the outdated pictures must match the actual condition of the premises. It didn't meet expectations.
Stayed 1 night in Mar 2024

8/10 Good

josh

Disliked: Cleanliness
Stayed 3 nights in Mar 2024

4/10 Poor

Anton

Traveled with family
Liked: Amenities
Space is good, but rooms weren’t clean insects were crawling on kitchen counter and the bed.
Stayed 1 night in Mar 2024

10/10 Excellent

Nathan

Stayed 2 nights in Mar 2024

10/10 Excellent

Dilpreet

Stayed 1 night in Mar 2024

6/10 Okay

Jocelyn

Stayed 1 night in Feb 2024

4/10 Poor

Susan

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Tired, Gloomy brown room, dusty, in need of some maintenance and upgrade. Very Small apartment with bi-folds window between bathroom and bed, which means you can hear someone poop. In need of renovation, perhaps using the premium rate I paid for a low grade room they may now be able to upgrade. Car space is very tight, lucky i have a small car. No facility or local information provided. No reception, so no friendly welcome or somewhere to gather local information.
Stayed 3 nights in Feb 2024

2/10 Terrible

Jessica

I didnt like no room servicing. No internet or tv for children and shower the water went everywhere.. alot was closed of and there was false advertising.. the pool area was great though we spent most of our time there.
Stayed 3 nights in Feb 2024

6/10 Okay

Raj

Traveled with partner
Liked: Cleanliness
Nothing was unique. View was good. Property needs lots of maintenance.
Stayed 4 nights in Feb 2024

10/10 Excellent

Maddison-Rose

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful stay. Will definitely be back
Stayed 1 night in Feb 2024

2/10 Terrible

Emma

Traveled with group
Disliked: Amenities, property conditions & facilities
This was, and continues to be, a very unpleasant experience. I booked through Wotif and selected the pre-pay option, paying the room rate with my credit card. Upon arriving at the property the reception did not have staff present and a message on the window stated that we should have already received a text message with instructions for check-in. I had not received those instructions. The message also stated that if there were any issues I should text a number, but not call, as if I called I would incur a call out fee. I sent a text off and received a text in response advising me that as I had not paid for the property I would not be able to access my room. I responded and explained that I had paid via Wotif. I then received a phone call from a man employed by the property advising me that they did not take payment through Wotif and that I would have to pay again if I wanted to access the room. He also told me that he would organise a refund through Wotif for me. It was Christmas Eve and my friend and I needed somewhere to stay so I begrudgingly paid for the room again, reassured that I would be receiving a refund. The new fee was an additional $30.00 to the original fee that I had paid. I have not received a refund as Wotif require the property's consent to do this and clearly it has not been provided. I am now out of pocket $290.00. In addition, the rooms were tired and there was no wifi. It was not worth the money I paid. Do not stay here, I do not recommend it.
Stayed 1 night in Dec 2023

6/10 Okay

Rita

Traveled with partner
Beach access very good. However there was no wifi. Only found out once we checked into property. Inside shelves of wardrobe needed cleaning. Grouting around shower tiles needed cleaning. Bathroom was designed for persons with a disability and layout did not appeal to us…lack of shower screen caused water to spread onto much of bathroom floor. Plastic kitchen chairs were in need of a clean. Also was lacking in supply of kitchenware.
Stayed 2 nights in Feb 2024

8/10 Good

Glenn

Business traveler, Traveled with family
Very nice place. Fair price for what it is. Areas of the apartment had not been cleaned for a while (behind the microwave was very dirty) and the sliding door was impossible for anyone in the family to move except me (I am very large and strong) as it needed some serious maintenance. It could only be locked with a long piece of wood (which they had provided) as the latch was broken. Very short walk to the beach. Great location.
Stayed 2 nights in Jan 2024

6/10 Okay

Glenn

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Great pool. Great location. Wonderful public BBQ area. Maintenance of the actual room was very poor. There was a light switch hanging off the wall with electrical wires exposed, shower head was so flimsy that it could not hold up it's own weight and the room smelt very damp. The exposed electrical wires were very disappointing. They were insulated and the copper was not visible but that was a shock to see.
Stayed 1 night in Jan 2024

8/10 Good

Ali

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Nice and quite heaps and easy parking. No cafe or dinning area as it use to be when i visited last time few years ago
Stayed 4 nights in Jan 2024

10/10 Excellent

Stiven

Liked: Cleanliness, amenities, property conditions & facilities
It’s next to the swimming pool.. was easy to my kids to go there
Stayed 1 night in Jan 2024

6/10 Okay

Kate

Traveled with family
The property was fine for what we needed (a one night stopover on the way from Brisbane to Sydney) however there was a horrible smell coming from the drains. The bathrooms did not have doors on them either
Stayed 1 night in Jan 2024

10/10 Excellent

Geoff, Parkes

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is the first non contact accommodation we used, it’s so easy, the whole place is just beyond belief, I wish we could have stayed 3 or 4 days
Stayed 1 night in Jan 2024

6/10 Okay

Fiona

Stayed 1 night in Jan 2024

8/10 Good

Brett

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Rachel

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The property was dirty, the reception was abandoned, the only contact with them was text, unhelpful, unclean, run down and massively over priced. I sent you and email, and gave thr a Google review... Not happy!
Stayed 1 night in Jan 2024

4/10 Poor

Douglas

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Beautiful location with great pool, beautiful beach and excellent facilities within the complex. The properties we stayed in however are in need of proper cleaning and could do with proper up keep. Both properties are in need of a total re fit after years of use as holiday rentals (broken doors, missing doors, stained carpets mouldy bathrooms etc). The only saving grace these properties have going for them is the amazing location and the excellent complex in which they are situated. For the price, I would not recommend stating here unless significant improvements are made to the cleanliness and the overall condition of these properties.
Stayed 4 nights in Jan 2024

2/10 Terrible

Bridie

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Do not stay here. The service is non-existent, no formal reception and does not make up for this in any way. Light switch was hanging off the wall, extra bed no make up or enough bedding provided. No wifi or even all the free to air channels. The photos are false advertising as there is no gym or restaurant.

4/10 Poor

Katherine

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property wasn’t the cleanest, single beds very uncomfortable needing new mattresses, screen door broken, tea towel very thin and falling apart, only 1 plug for the whole apartment so we needed to use the bath plug to wash up, no Wi-Fi, no little necessities like a small amount of milk to make coffee, bare minimum essentials provided, stains on quilt, lounge worn and uncomfortable. Overpriced for what we were given.
Stayed 1 night in Jan 2024

6/10 Okay

Jane

Traveled with family
Stayed 1 night in Jan 2024

4/10 Poor

Matthew

Traveled with family
Disliked: Amenities, property conditions & facilities
Beautiful gardens, but the rooms need a significant amount of work. Reception and restaurant closed, tap falling out of kitchen sink, washing machine and dryer inoperative, light bulbs out.
Stayed 2 nights in Jan 2024

4/10 Poor

Lydia

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Anna

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Kerryn

Business traveler, Traveled with family
Disliked: Property conditions & facilities
This property should not be called a Resort! It desperately needs repairs - peeling paint, taps falling out of sink, bath vents falling out, carpet damaged, lights not working, very limited internet reception. Overpriced for the condition of the property.
Stayed 1 night in Jan 2024

6/10 Okay

Jaclyn

Traveled with family
Liked: Cleanliness
Main bed was not comfortable. Sofa bed was not comfortable.
Stayed 1 night in Jan 2024

4/10 Poor

Pamela

Disliked: Cleanliness, property conditions & facilities
The room we had was ok door leading to balcony stuck and could not open, the balcony was dirty so was the bath mat, had stains, possibly blood. Stairs, corridors, and car parking areas needs to be cleaned. Very sad to see this resort is not being maintained as it should. For the money I paid it was disappointing.
Stayed 1 night in Jan 2024

10/10 Excellent

Shashi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Julia

Liked: Cleanliness
Disliked: Property conditions & facilities
Be aware there is no phone reception nor complementary WIFI. No concierge, all communication done via text to the owner upon arrival. Small matinance needs to be completed ie sauna not working/lights not working/additional bedding/upper balcony sliding door was really hard to open
Stayed 2 nights in Jan 2024

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
After a mix up with the room, a new room was found very quickly and we had a great little stay. Caught some fish from the beach as well, which was a real bonus. Would stay here again
Stayed 1 night in Dec 2023

6/10 Okay

Jessicca

Traveled with partner
Liked: Cleanliness
Amazing location, nice and quiet. The room i had Unfortunately had no privacy screen between the bathroom/toilet and bed and it was open, spa tap broken and sliding door to the outdoor balcony was very hard to open. Amazing private beach walk! No need to contact reception as everything was ready on arrival. Nice and cool with aircon and a comfortable bed.
Stayed 1 night in Jan 2024

10/10 Excellent

Jean, Murphys

Liked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Deb

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
The resort grounds were lovely but the apartment was a little tired and needed work to spruce it up. Some lights weren't working, dryer didn't work but it was functional and served a purpose for the one night we stayed.
Stayed 1 night in Dec 2023

4/10 Poor

HANQING

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Jeewon

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
very old but expensive
Stayed 1 night in Dec 2023

2/10 Terrible

Ariana

Traveled with family and small children
My booking was cancelled and I was travelling with a baby and a child. They tried to call me to take the payment, I made the payment 3 hours after the call using a payment link they sent me. As I hadn’t receive any communication regarding key collection I have them a call and was informed my booking had been cancelled. This was at 9:30pm and I had to find another accomodation. I still haven’t received my refund. The number available on the website is just an automated voicemail and the number I received a call from is a guy that keeps saying they will refund but I have not received any replies to any of my emails.
Stayed 1 night in Dec 2023

10/10 Excellent

Catherine

Stayed 1 night in Dec 2023