"How the hotel is and and what the pics show are night and day. The bathroom floor seemed like it was tilting, no hair dryer, no ironing board.
I had called to get this cancelled once I got to see the room but was told that they will only know by Monday about cancellation. It is poor service and management that I m being asked to do another booking if I don’t like this and then hope to get a refund.
Ideally I would like a refund - this was a really poor experience with hotel not even showing a name sign, and even the door key cards not having rhe hotel name. Lighting was extremely poor as well."