At The Castle Hotel, Conwy, North Wales, you can look forward to a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to spa services, such as a manicure/pedicure, aromatherapy, or a facial. In addition to a bar and a restaurant, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
Free self parking
Cooked-to-order breakfast (surcharge), laundry services, and meeting rooms
A banquet hall, a front-desk safe, and massage treatment rooms
Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free internet and bathrobes.
Other amenities include:
Bathrooms with tubs or showers and free toiletries
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Food and drink
Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15.50 for adults and GBP 8 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Meeting rooms
Outdoors
On the riverwalk
Terrace
Spa
Aromatherapy
Deep-tissue massages
Facials
Manicures/pedicures
Reflexology
Treatment room
Accessibility
No elevator
More
1 building
2 floors
Banquet hall
Built in 1676
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Egyptian cotton sheets
Bathroom
Bathrobes
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
More
Desk
Heating
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately GBP 15.50 for adults and GBP 8.00 for children
Pet fee: GBP 10.00 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
We should mention
This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
National rating
This property has received its official star rating from Visit Wales.
Property is also known as
Castle Conwy
Castle Hotel Conwy
The Castle Hotel
The Castle Hotel Conwy
The Hotel, Conwy, Wales Conwy
The Castle Hotel Conwy North Wales
The Castle Hotel, Conwy, North Wales Hotel
The Castle Hotel, Conwy, North Wales Conwy
The Castle Hotel, Conwy, North Wales Hotel Conwy
Frequently asked questions
Is The Castle Hotel, Conwy, North Wales pet-friendly?
Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of GBP 10.00 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at The Castle Hotel, Conwy, North Wales?
As of Jul 11, 2025, prices found for a 1-night stay for 2 adults at The Castle Hotel, Conwy, North Wales on Jul 30, 2025 start from ₩145,784, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at The Castle Hotel, Conwy, North Wales?
Self parking is free at this property.
What time is check-in at The Castle Hotel, Conwy, North Wales?
Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.
What time is check-out at The Castle Hotel, Conwy, North Wales?
Check-out is at 11 AM.
Where is The Castle Hotel, Conwy, North Wales located?
Situated on the riverwalk, this hotel is within a 10-minute walk of Aberconwy House and Conwy Castle. Eryri National Park is 1.8 mi (2.9 km) away. Conwy Station is only a 2-minute walk and Llandudno Junction Station is 19 minutes.
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The Castle Hotel, Conwy, North Wales Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 343 out of 536 reviews
10 - Excellent
343
Rating 8 - Good. 150 out of 536 reviews
8 - Good
150
Rating 6 - Okay. 32 out of 536 reviews
6 - Okay
32
Rating 4 - Poor. 8 out of 536 reviews
4 - Poor
8
Rating 2 - Terrible. 3 out of 536 reviews
2 - Terrible
3
9.2/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10
Great location
Andrew
Stayed 2 nights in Jul 2025
10/10
Lovely old property, great food and view of the castle from the courtyard / beer garden
Ben
Stayed 1 night in Jun 2025
10/10
Beautiful rooms and excellent bar and restaurant. Really enjoyed my stay.
Philomena
Stayed 1 night in Apr 2025
10/10
Excellent every time we stay.
DARREN
Stayed 1 night in Mar 2025
8/10
Great spot to explore North Wales..friendly and helpful staff
Verified traveler
Stayed 2 nights in Jan 2025
8/10
Great location in the middle of Conwy. The hotel has on site parking but the main area behind the hotel is accessed via a very narrow alley. Not suitable for larger vehicles.
The rooms are really very comfortable. Breakfast options are good and the dinner service is excellent.
David
Stayed 2 nights in May 2025
10/10
Excellent hotel, great position
Warwick
Stayed 1 night in Nov 2024
10/10
Plenty of character beautiful location excellent staff lovely rooms
Terry
Stayed 1 night in Nov 2024
10/10
We greatly enjoyed our stay.
MaryClaire
Stayed 2 nights in Oct 2024
10/10
Great stay- lovely hotel. Rooms were a really good size and food was great in the bar.
Rachel
Stayed 2 nights in Oct 2024
8/10
Nice pleasant hotel
Mark
Stayed 3 nights in Oct 2024
10/10
Overall, great. Restaurant was not as good as other experiences but staff was great. Amazing location. Would caution staying on the top floor near the alley. Room so hot closing the window was not an option and the alley is used by those traveling to and from some of the pubs, so you can imagine the noise. Not the fault of the hotel but shows the reason it is one of their less expensive rooms. GREAT LOCATION!
Jeremiah
Stayed 2 nights in May 2025
10/10
Great stay for anyone in the Conwy area. Lovely views of the castle and church as well.
Thomas
Stayed 4 nights in Oct 2024
10/10
Only stayed for one evening but the atmosphere was very good staff were very helpful and friendly would highly recommend
J
Stayed 1 night in Dec 2024
10/10
Great place and great location
Steven
Stayed 1 night in Jul 2024
6/10
Fabulous laocation and appreciated the on site parking.
Nice hotel bit overpriced but enjoyed our stay.
Verified traveler
Stayed 2 nights in Nov 2024
10/10
Great place to stay in Conwy.
Robert
Stayed 2 nights in Jun 2024
10/10
Great location and service
Stephen
Stayed 4 nights in Nov 2024
10/10
Stayed here many times the staff are brilliant nothing is to much for them so helpful the food is lovely an the hotel itsself is so warm ,friendly atmosphere would highly recommend staying here
Dawn
Stayed 1 night in Oct 2024
8/10
Great location in the centre of town everything within few minutes walk (shops, cafes / restaurants, pubs, harbour) on site carpark to the rear of hotel a very good size rooms, Quirky and modern from historical building.
Marc
Stayed 1 night in Nov 2024
10/10
This hotel defied my expectations. After staying in brand hotels for the majority of my week long stay in the UK, this hotel was a breath of fresh air. Great parking considering the area, warm service, and excellent room design and cleanliness that felt like staying at grandma's house in the best of ways, the only exception being the wonderfully modernized bathrooms. I'd recommend this hotel to anyone visiting the wonderful little spot that Conwy is.
Lucas
Stayed 1 night in Mar 2025
10/10
We had an enjoyable stay here for my Birthday and found the location to be excellent for exploring Conwy. We also thought the parking situation was brilliant and easy!
Lynsey Ann
Stayed 1 night in Dec 2024
8/10
Really nice hotel in a beautiful area, walkong distance to castle and surrounding shops, beautiful area of the country
John
Stayed 3 nights in Jun 2024
8/10
Excellent location with parking! We enjoyed our stay.
joann
Stayed 3 nights in Jul 2024
8/10
The Castle hotel in Conwy Wales was a gorgeous stay. Convenient location to the castle, walking distance to lots of shops and places to eat. A very narrow entrance to the car park could be problematic for larger vehicles. They were very accommodating of our requests and left a sweet note and treat for us. We didn’t eat in the restaurant but it seemed busy. A comfy bed, overall good stay.