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ProfilHotels Mercur

3.0 star property
Active travelers appreciate the convenient bike rentals and outdoor tennis court at this Copenhagen hotel, just steps from Tivoli Gardens and city attractions

Choose dates to view prices

ProfilHotels Mercur, in central Copenhagen, is perfect for exploring Tivoli Gardens and City Hall Square. Guests can use WiFi in common areas, rent bikes, or enjoy the tennis court. Visitors consistently praise the attentive staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Single Room

Desk, bed sheets

Classic Single Room

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Electric kettle
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

Desk, bed sheets

Classic Twin Room

7.2 out of 10
Good
(15 reviews)

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Electric kettle
Desk
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Queen Room

Desk, bed sheets

Classic Queen Room

8.4 out of 10
Very good
(107 reviews)

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Electric kettle
Desk
Daily housekeeping
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Triple Room

Desk, bed sheets

Classic Triple Room

7.2 out of 10
Good
(9 reviews)

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Electric kettle
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 2 Twin Beds

View all photos for Classic Queen Room Four

Classic Queen Room Four | Desk, bed sheets

Classic Queen Room Four

7.0 out of 10
Good
(4 reviews)

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Electric kettle
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room Four

Desk, bed sheets

Classic Twin Room Four

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Electric kettle
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior King Room

Superior King Room | Desk, bed sheets

Superior King Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Flat-screen TV
Bathrobes
Private bathroom
Eco-friendly toiletries
Hair dryer
Free bottled water
Electric kettle
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room Four

Desk, bed sheets

Superior King Room Four

8.8 out of 10
Excellent
(10 reviews)

Highlights

Separate sitting area
Flat-screen TV
Bathrobes
Private bathroom
Eco-friendly toiletries
Hair dryer
Free bottled water
Electric kettle
  • City view
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Located in Copenhagen City Centre, a neighborhood in Copenhagen, ProfilHotels Mercur is in the entertainment district and near the beach. StrĂžget and Nyhavn are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Tivoli Gardens. Wallmans Circus Building and Tycho Brahe Planetarium are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Copenhagen travel guide
Map
Vester Farimagsgade 17, Copenhagen, 1606

What's nearby

  • Copenhagen City Centre
    Tivoli Gardens
    6 min walk - 0.5 km
  • Copenhagen_CityHallSquare_508299_03
    City Hall Square
    6 min walk - 0.5 km
  • Copenhagen City Hall is the headquarters of the municipal council as well as the Lord mayor of the Copenhagen Municipality, Denmark. The building is situated on City Hall Square in central Copenhagen.
    Copenhagen City Hall
    7 min walk - 0.7 km
  • Copenhagen_Stroeget_6139123_01
    StrĂžget
    7 min walk - 0.7 km
  • view of the Emil Holms Kanal, Tietgen Student Hall Tietgenkollegiet and IT University of Copenhagen, Denmark
    University of Copenhagen
    10 min walk - 0.9 km

Getting around

  • Vesterport Station
    2 min walk
  • Copenhagen Central Station
    6 min walk
  • Copenhagen Airport, Kastrup (CPH)
    27 min drive

Restaurants

  • Royal Bar
    4 min walk
  • Ø12 Coffee and Eatery
    5 min walk
  • Axelborg Bodega
    5 min walk
  • Lobby Bar
    5 min walk
  • Social Brew
    2 min walk

About this property

ProfilHotels Mercur

Hotel near Tivoli Gardens
City Hall Square and StrĂžget are located near ProfilHotels Mercur, which provides dry cleaning/laundry services, car rentals on site, and a business center. Guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and an outdoor tennis court
  • An electric car charging station, luggage storage, and a front-desk safe
  • A 24-hour front desk, smoke-free premises, and a computer station
  • Guest reviews speak highly of the helpful staff
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, tubs or showers, and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 1,242.7 miles (DKK 265 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; DKK 180 per person

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Outdoor tennis court
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DKK 300 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for DKK 300.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DKK 180 per person
  • Nearby parking fee: DKK 265 per day (6561680 ft away)
  • Pet fee: DKK 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: DKK 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Best Western Mercur
Best Western Mercur Copenhagen
Best Western Mercur Hotel
Best Western Mercur Hotel Copenhagen
Hotel Norlandia Mercur
Norlandia Mercur Copenhagen
Copenhagen Mercur Hotel
Copenhagen Mercur
Mercur Hotel Copenhagen
Mercur Copenhagen
Hotel Norlandia Mercur
Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Copenhagen
ProfilHotels Mercur Hotel Copenhagen

Frequently asked questions

Is ProfilHotels Mercur pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of DKK 300 per pet, per night. Service animals are exempt from fees.

What time is check-in at ProfilHotels Mercur?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at ProfilHotels Mercur?

Check-out is at 11:00 AM.

Where is ProfilHotels Mercur located?

Located in Copenhagen City Centre, this hotel is within a 10-minute walk of Wallmans Circus Building, Tivoli Gardens, and City Hall Square. Nyhavn is 1.3 mi (2.1 km) away. Vesterport Station is only a 2-minute walk and RĂ„dhuspladsen Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ProfilHotels Mercur Reviews

8.0

Very Good

8.2

Cleanliness

7.8

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 332 out of 1001 reviews
Rating 8 - Good. 410 out of 1001 reviews
Rating 6 - Okay. 168 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

Reviews

10/10 Excellent

Lars

We enjoyed our stay. Good central location
Stayed 3 nights in Nov 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff was very friendly
Stayed 1 night in Dec 2025

8/10 Good

Ulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and breakfast.
Stayed 3 nights in Oct 2025

10/10 Excellent

Cossel

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly, happy to accommodate a change of room.
Stayed 2 nights in Nov 2025

8/10 Good

Mark

Liked: Cleanliness
Good location and helpful staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Esther

Liked: Cleanliness, amenities, property conditions & facilities
Very good night's sleep. Room was quiet and bed was comfy. Convenient location
Stayed 2 nights in Dec 2025

6/10 Okay

Anne

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and close to train station
Stayed 2 nights in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel to visit. Handy for most attractions.
Stayed 4 nights in Oct 2025

8/10 Good

olive

Liked: Amenities, property conditions & facilities
Room size very big. Location very close to Tivoli gardens and Central station. Staff friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Per Olof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good area in Copehagen, easy check-in, friendly atmosphere.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and great location for time in Copenhagen. Only downside is the shower curtains - it's time these were updated to shower screens. Otherwise a good choice of hotel.
Stayed 6 nights in Nov 2025

8/10 Good

Anupam

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious. Location was good. Room service was average.
Stayed 2 nights in Nov 2025

6/10 Okay

Suzette

Disliked: Staff & service, property conditions & facilities
Location was good
Stayed 4 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, great breakfast and very convenient. Just a heads up, rooms that are facing the train are a bit loins with the windows open.
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. Staff was friendly and helpful. Rooms were clean. Good location right by a train station.
Stayed 3 nights in Aug 2025

8/10 Good

Janet

Liked: Cleanliness, property conditions & facilities
Good breakfast. Convenient to walk into the city and also a metro outside.
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff and breakfast all GREAT! Just a bit loud, but you are in the center of it all
Stayed 1 night in Oct 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

Convenient to Tivoli and main train station. Trains and traffic noisy at times - they did provide ear plugs. Staff friendly and breakfast was very good.
Stayed 3 nights in Aug 2025

6/10 Okay

Shelley

Really hot. Well located
Stayed 4 nights in Sep 2025

8/10 Good

Christine Nowak

Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay at this hotel. The room was was nice and had everything we needed. The staff where very helpful and friendly. The breakfast was great. I would recommend this hotel.
Stayed 3 nights in Jul 2025

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities
Close to public transportation. Breakfast buffet offering many options. Room and washroom are a bit tired, need a little TLC.
Stayed 9 nights in Sep 2025

10/10 Excellent

Ma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and clean. Breakfast was excellent. Staff are friendly and helpful. Hotel is only few minutes walk to train station, hop on and off station and Tivoli. Happy to stay here again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, thank you 😊
Stayed 2 nights in Sep 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities
Great for an amazing spot in an expensive city. Breakfast is decent for the price and staff are attentive and the room for the price is great! Only downside is the key system... the keys frequently lose charge even if left in the room, and while the staff persistently blamed us, I can assure them, while I had a good stay, if the key stays in the room, it is not my fault the door/master electricity charge gets lost.
Stayed 5 nights in Nov 2025

8/10 Good

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Room was good, location was great, quite literally really close distance to Stroget and Nyhavn and essentially everything you want to do. Groceries really close, safe area, great common area. Only problem was the shower. There was not any water pressure and nothing could be done about it. Otherwise was great.
Stayed 2 nights in Nov 2025