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Reviews of Motel 6 Corpus Christi, TX - Northwest

2 out of 5
Motel 6 Corpus Christi, TX - Northwest
845 Lantana St, Corpus Christi, TX

Reviews

7.0

Good

Rating 10 - Excellent. 320 out of 1006 reviews" "
Rating 8 - Good. 255 out of 1006 reviews" "
Rating 6 - Okay. 149 out of 1006 reviews" "
Rating 4 - Poor. 114 out of 1006 reviews" "
Rating 2 - Terrible. 168 out of 1006 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place!
Stayed 1 night in May 2024
Response from Sophia CSR on May 13, 2024
Hi Tyler,Thank you so much for your glowing review and top rating! We're thrilled to hear that you had a fantastic experience during your stay with us. If you ever find yourself in the area again, we'd love to welcome you back for another wonderful stay. Thank you for choosing us, and we appreciate your feedback!

10/10 Excellent

Santiago

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great environment
Stayed 2 nights in May 2024
Response from Sophia CSR on May 13, 2024
Hi Santiago,It is great to hear that you enjoyed the environment during your stay with us! Creating a welcoming and pleasant atmosphere for our guests is a top priority, and we're delighted that you found it to be great. We look forward to welcoming you back for another enjoyable stay in the future!

4/10 Poor

Sherri

Traveled with pets
Disliked: Cleanliness
The shower was moldy, the baseboards were dirty. The price was cheap, so you get what you pay for.
Stayed 3 nights in May 2024
Response from Sophia CSR on May 13, 2024
Hi Sherri,We apologize for the disappointing condition of your room. We will address these cleanliness issues with our housekeeping team to ensure improvements are made. If there's anything we can do to make it up to you or if you have any further feedback, please don't hesitate to reach out. We hope to have the opportunity to provide you with a much-improved experience in the future.

10/10 Excellent

juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for an overnight or weekend stay. Easy to find, very nice staff, close to downtown and the bay.
Stayed 1 night in May 2024
Response from Sophia CSR on May 13, 2024
Hi Juan,I am glad to hear that you had a positive experience during your stay with us! Our team works hard to ensure our guests feel welcome and enjoy their time here. It's great to know that you found our location convenient and our staff friendly. We'd love to welcome you again for another great stay! Thank you for your kind words.

4/10 Poor

Amber

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No house keeping door didn’t work properly and ac barely cooled as a women it was totally unsafe for me
Stayed 2 nights in May 2024
Response from Sophia CSR on May 13, 2024
Hi Amber,We regret the inconvenience caused during your stay. Please know that we are a family-friendly hotel. Safety and security are our top priorities. All our guests feel safe and secure at our property. I would like to know in more detail about your insecurities to take corrective measures for your future visits. Besides this, we have passed your note to our team for enhancements for other concerns like the doors and AC. We hope to serve you better in the future.

8/10 Good

Cantu

Traveled with partner
Liked: Staff & service, amenities
They did an awesome job in remodeling the rooms. The rooms are nice and clean. Theres to many people crossing from hotel to another. Felt unsafe being outside.
Stayed 3 nights in May 2024
Response from Sophia CSR on May 13, 2024
Hi Cantu,Glad to hear that you appreciated the remodelling of our rooms and found them to be nice and clean. However, regarding safety concerns please know that we are a family-friendly hotel. Safety and security are our top priorities. All our guests feel safe and secure at our property. We hope to welcome you back for another enjoyable stay.

4/10 Poor

Cesar

Disliked: Cleanliness, staff & service, property conditions & facilities
No daily housekeeping as stated
Response from Sophia CSR on May 9, 2024
Hi Cesar,We apologize for any confusion or inconvenience regarding our housekeeping services. Please reach out to our front desk, and we'll ensure that your needs are promptly addressed. Your comfort and satisfaction are important to us, and we appreciate your understanding. We look forward to making your stay as enjoyable as possible.

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very clean and loved the stand up shower
Stayed 1 night in Apr 2024
Response from Sophia CSR on May 2, 2024
Hi Tomas,We are thrilled to hear that you found our rooms very clean and enjoyed the stand-up shower! Thank you for your positive rating, and we look forward to welcoming you back for another great stay!

8/10 Good

Christipher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Sophia CSR on May 1, 2024
Hi Christipher,We are delighted to learn about your positive encounter with our service and value your generous 4-star rating. If there are particular aspects you believe we can refine to earn that coveted fifth star, we would greatly appreciate your input. Committed to ongoing improvement, our goal is to consistently deliver the highest quality experience for our guests. We look forward to the privilege of serving you again in the future.

4/10 Poor

Randall

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very unsafe environment. Room was in poor mechanical condition and crickets jumping around
Stayed 4 nights in Apr 2024
Response from Sophia CSR on Apr 23, 2024
Hi Randall,Your feedback is concerning, and we take your comments seriously. We will investigate these issues immediately to ensure the safety and comfort of our guests. Please accept our sincerest apologies for the inconvenience, and we hope to have the opportunity to make it right for you in the future.

10/10 Excellent

Lev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 22, 2024
Hi Lev,It brings us immense joy to learn about your delightful experience. We genuinely value your recent stay and the outstanding 5-star rating you provided. Your satisfaction remains our highest priority, and we are eagerly anticipating the opportunity to welcome you back in the future. Thank you for choosing our hotel; we look forward to your return.

6/10 Okay

Courtney

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 22, 2024
Hi Courtney,We greatly appreciate your 3-star rating and are pleased to hear that you had an enjoyable stay with us. If you have any insights on how we can elevate our guests' experience, please feel free to let us know. We look forward to hosting you again during your next visit!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 22, 2024
Hi Mary,Winning a 5-star rating from our customers makes us very happy and motivates us to keep providing exceptional service. We are overjoyed that you had a pleasant stay, and we look forward to having you stay with us once more on your travels in the future.

10/10 Excellent

Loren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night staff a lady by the name of Beaky she was so sweet and was very nice and even after cking in very late she was very understanding and made me feel like it was not a problem and she was happy to help me. I have never had any other staff at this location be so sweet and understanding as she was. I wish the other staff could have a heart as Beaky has. Being a manger in retail and knowing that customer service is the life of getting the best for your company well,,I hope I get to see her again on my next stay there at this motel 6 location on Lantana in Corpus Christi,Tx Thank You Again, Roland Meza I hope your smile and your sweet way of service rubs off on others around you Beaky.
Stayed 2 nights in Apr 2024
Response from Sophia CSR on Apr 18, 2024
Hi Loren,Thank you for sharing your wonderful experience with our staff! We are overjoyed to hear that she provided exceptional service and made you feel valued and appreciated during your late check-in. Your kind words will be passed along to Beaky, and we are sure she'll be delighted to hear about the positive impact she had on your stay. We look forward to welcoming you back, and we hope to see you again soon!

6/10 Okay

Adrianna

Traveled with family and small children, Traveled with family
It was a good stay. The only thing that really bothered me was the smell of the cigarettes in the room. I got like a major headache and then the smell was just seeped into the bed sheets and blanket. And it was a non smoking room.
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 16, 2024
Hi Adrianna,Your comfort and well-being are important to us, and we apologize for any inconvenience caused. We will address the issue with the smell of cigarettes with our housekeeping team to ensure that all rooms are thoroughly cleaned and odour-free for our guests. We hope to have the opportunity to provide you with a much-improved experience on your next stay.

8/10 Good

Perfecto

Business traveler
Liked: Cleanliness, staff & service, amenities
Liked the friendliness of staff , would appreciate lower noise .
Stayed 5 nights in Apr 2024
Response from Sophia CSR on Apr 15, 2024
Dear Guest,Delighted to hear that you appreciated the friendliness of our staff. Your comfort is important to us, and we apologize for any noise disturbances during your stay. We'll consider your feedback and work towards minimizing noise levels in the future to ensure a more peaceful experience for all our guests. We appreciate your feedback and look forward to welcoming you back again soon!

8/10 Good

Jennifer

Traveled with partner
There was a dead cricket in my room and no housekeeping while we stayed other then that it was okay for the price I paid
Stayed 2 nights in Apr 2024
Response from Sophia CSR on Apr 15, 2024
Hi Jennifer,We take cleanliness and hygiene very seriously, and we will address this issue with our housekeeping team to ensure it doesn't happen again. We're glad to hear that overall, your stay was satisfactory. We hope to have the opportunity to welcome you back for a more pleasant stay.

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and good rates
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 15, 2024
Hi Jasmine,We're glad you enjoyed your room and found our rates reasonable. Your satisfaction is our priority, and we appreciate your feedback. We look forward to welcoming you back again soon!

2/10 Terrible

Ashley

Disliked: Staff & service
I didn't like that I wasn't informed of a deposit after reserving room and when my sister arrived they didn't allow her to reserve room even tho it was under her name but purchased on my account
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 13, 2024
Hi Ashley,Your feedback is important to us as it gives us an opportunity to improve our service. We take your comments seriously and hope to have the opportunity to deliver the experience you have come to expect in the near future.

10/10 Excellent

Michelle

Liked: Staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 5, 2024
Hi Michelle,Being awarded a 5-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 3 nights in Apr 2024
Response from Sophia CSR on Apr 5, 2024
Hi Edward,Guest satisfaction is our number one objective, we really appreciate your wonderful feedback and rating of 5 stars. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Annette, Laredo

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024
Response from Sophia CSR on Apr 3, 2024
Hi Annette,Appreciate your compliments about our hotel's cleanliness. We take great pride in upholding the highest levels of hygiene and cleanliness for our visitors, so we are happy to hear that your experience met your expectations. We are grateful for your 5-star rating and promise to continue going above and beyond for you on your next visit.

10/10 Excellent

Candelario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sophia CSR on Apr 2, 2024
Hi Candelario,Winning a 5-star rating from our customers makes us very happy and motivates us to keep providing exceptional service. We are overjoyed that you had a pleasant stay, and we look forward to having you stay with us once more on your travels in the future.

10/10 Excellent

Sehar

Stayed 1 night in Mar 2024
Response from Sophia CSR on Apr 18, 2024
Hi Sehar,Getting a 5-star rating from our guests is genuinely heartening and inspires us to persist in delivering outstanding service. We're thrilled that your stay was enjoyable, and we eagerly anticipate hosting you again during your future journeys.

10/10 Excellent

Edward

Liked: Staff & service
Yes
Stayed 2 nights in Mar 2024
Response from Sophia CSR on Mar 28, 2024
Hi Edward,Receiving a flawless 5-star rating from our esteemed guests fills us with gratitude and reinforces our dedication to providing outstanding service. We're delighted that your stay was a positive experience, and we're eagerly anticipating the opportunity to welcome you back on your future travels.

2/10 Terrible

Taylor

Stayed 1 night in Mar 2024
Response from Sophia CSR on Apr 15, 2024
Hi Taylor,We recognize that we fell short of meeting your expectations on this particular occasion as reflected in your rating of 1. We are keen to understand the specific challenges you faced during your visit, as your honest feedback, whether positive or negative, is essential for our ongoing enhancements. We anticipate the chance to improve and offer you a superior service in the future.

2/10 Terrible

Catalina

Stayed 2 nights in Mar 2024
Response from Sophia CSR on Mar 24, 2024
Hi Catalina,We're eager to understand the challenges you faced during your visit as you've rated us 1. Our goal is to provide a superior experience, and we regret that we fell short in your case. Your candid feedback, whether positive or negative, is invaluable for our improvement. We're looking forward to the opportunity to serve you in the future better.

8/10 Good

Amber

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Rude staff sometimes
Stayed 3 nights in Mar 2024
Response from Sophia CSR on Mar 15, 2024
Hi Amber,We deeply apologize for any instances where you encountered less-than-ideal interactions with our staff. Our goal is to provide exceptional service to all our guests, and we take your feedback seriously. Hope to have the opportunity to welcome you back for a much-improved experience in the future.

10/10 Excellent

Maxine

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Sophia CSR on Mar 15, 2024
Hi Maxine,Guest satisfaction is our number one objective, we really appreciate your wonderful rating of 5 stars. Our Team hopes to have the chance to serve you again on your next visit.

2/10 Terrible

Thomas

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room wasn’t very clean and it had roaches. 2 out of 3 office staff was very rude. Room was extremely small. Id spend a little more money and go somewhere else.
Stayed 5 nights in Mar 2024
Response from Sophia CSR on Mar 11, 2024
Hi Thomas,It's disheartening to hear about the challenges you faced. This falls short of the service standards we aim to uphold, and we deeply regret the frustration this has caused. Rest assured, we are investigating the matter internally and will take corrective measures. We hope to have the opportunity to regain your trust in the future.

10/10 Excellent

Sonia

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 9, 2024
Hi Sonia,Getting a 5-star rating from our guests is genuinely heartening and inspires us to persist in delivering outstanding service. We're thrilled that your stay was enjoyable, and we eagerly anticipate hosting you again during your future journeys.

2/10 Terrible

Mitchell

Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 27, 2024
Hi Mitchell,I am very disappointed to see this rating and that you found our service to be below your standards. Kindly share your review with us so that we can improve our services for our future guests.

10/10 Excellent

Christina

Stayed 1 night in Feb 2024
Response from Sophia CSR on Mar 27, 2024
Hi Christina,Earning a perfect 5-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.

10/10 Excellent

Sonia

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints overall great stay, staff, and property.
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 11, 2024
Hi Sonia,Thank you for taking the time to share your feedback! We are glad to hear that you recognized the efforts of our team in providing you with a positive experience. Wishing you many more enjoyable stays with us in the future!

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet and convenient
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 5, 2024
Hi Michael,We're pleased to hear that you found our hotel quiet and convenient. Providing a peaceful and convenient stay for our guests is important to us, and we're glad that we met your expectations in this regard. We appreciate your business and hope to welcome you back again soon.

10/10 Excellent

Josel

Liked: Cleanliness, staff & service, property conditions & facilities
Good facility
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 4, 2024
Hi Josel,Thank you for your positive feedback and for rating our facility 5 out of 5! We're delighted to hear that you had a great experience with us. We look forward to welcoming you back in the future!

8/10 Good

Juan Carlos

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 4, 2024
Hi Juan,Your favorable rating is highly appreciated, and we are dedicated to achieving complete guest contentment. Your input and suggestions for your upcoming visits are always encouraged, as they contribute to enhancing our offerings. We eagerly anticipate the chance to assist you once more on your next stay.

10/10 Excellent

Luis

Stayed 1 night in Feb 2024
Response from Sophia CSR on Mar 22, 2024
Hi Luis,Guest satisfaction is our number one objective, we really appreciate your wonderful rating of 5 stars. Our Team hopes to have the chance to serve you again on your next visit.

4/10 Poor

Jason

Stayed 13 nights in Feb 2024
Response from Sophia CSR on Mar 21, 2024
Hi Jason,We recognize that we fell short of meeting your expectations on this particular occasion, as reflected in your rating of 2. We are keen to understand the specific challenges you faced during your visit, as your honest feedback, whether positive or negative, is essential for our ongoing enhancements. We anticipate the chance to improve and offer you a superior service in the future.

2/10 Terrible

Angel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Left my crocs and went missing 2days after.
Stayed 4 nights in Feb 2024
Response from Sophia CSR on Feb 20, 2024
Hi Angel,I apologize for the inconvenience regarding your missing Crocs. We take such matters seriously and will investigate this issue with our team to resolve this matter. If there's anything else we can do to assist you, please don't hesitate to reach out to us directly.

2/10 Terrible

Ricardo, Houston

Business traveler
Disliked: Staff & service, amenities
The guy at night is not very friendly. Seams to just be there for a paycheck. Doesnt greet you, or answer, even when told thank you.the sheets were old and had cigarette burns on them. The sink faucet didnt work. Had just a small drip. Not a good stay
Stayed 7 nights in Feb 2024
Response from Sophia CSR on Feb 20, 2024
Hi Ricardo,We sincerely apologize for the disappointing experience you had during your stay. We regret that you did not receive the level of hospitality you deserve. Additionally, we apologize for the issues with the sheets and the sink faucet; this is certainly not up to our standards. Your feedback is incredibly valuable, and we will address these issues with our team to ensure improvements are made. Hope to have the opportunity to regain your trust in the future.

10/10 Excellent

Priscila

Stayed 1 night in Feb 2024
Response from Sophia CSR on Mar 21, 2024
Hi Priscila,Being awarded a 5-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.

4/10 Poor

Amadeo

Stayed 6 nights in Feb 2024
Response from Sophia CSR on Mar 21, 2024
Hi Amadeo,Our objective is to deliver a superior experience, and we acknowledge that we did not meet your expectations on this occasion. We are eager to gain insight into the challenges you encountered during your visit, which led to a rating of 2. Your candid feedback, whether positive or negative, is crucial for our continuous improvement. We look forward to the opportunity to better serve you in the future.

10/10 Excellent

Roger

Liked: Cleanliness, property conditions & facilities
Never got room service.
Stayed 3 nights in Feb 2024
Response from Sophia CSR on Feb 14, 2024
Hi Roger,Thank you for bringing this to our attention. We apologize for the oversight regarding room service during your stay. Your satisfaction is our priority, and we will address this issue with our team to ensure it is resolved promptly. Please accept our apologies for any inconvenience this may have caused, and we hope to have the opportunity to make it right during your next visit.

10/10 Excellent

Deanna

Stayed 7 nights in Feb 2024
Response from Sophia CSR on Mar 21, 2024
Hi Deanna,Earning a perfect 5-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.

8/10 Good

Luis

Stayed 1 night in Feb 2024
Response from Sophia CSR on Mar 21, 2024
Hi Luis,Your favourable rating is highly appreciated, and we are dedicated to achieving complete guest contentment. Your input and suggestions for your upcoming visits are always encouraged, as they contribute to enhancing our offerings. We eagerly anticipate the chance to assist you once more on your next stay.

4/10 Poor

Daniel

Stayed 1 night in Feb 2024
Response from Sophia CSR on Mar 21, 2024
Hi Daniel,Our goal is to provide an exceptional experience, and we recognize that we fell short of your expectations during your recent visit, resulting in a rating of 2. We are keen to understand the specific challenges you faced, and your candid feedback, whether positive or negative, is essential for our ongoing enhancement. We appreciate the opportunity to learn from this experience and are committed to better serving you in the future.

8/10 Good

Jacob

Traveled with group
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Feb 2024
Response from Sophia CSR on Feb 7, 2024
Hi Jacob,I'm glad to hear that you enjoyed your stay at our establishment. We appreciate your feedback and 4/5 star rating. We hope to welcome you back for another fantastic stay in the future!

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sophia CSR on Feb 6, 2024
Hi Cristina,Earning a perfect 5-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.

6/10 Okay

Salim

Stayed 1 night in Jan 2024
Response from Sophia CSR on Feb 6, 2024
Hi Salim,We greatly appreciate your 3-star rating and are pleased to hear that you had an enjoyable stay with us. If you have any insights on how we can elevate our guests' experience, please feel free to let us know. We look forward to hosting you again during your next visit!