Find Pet-friendly Hotels in Crystal Lake, IL

"Excellent stay with my family here, with great and kind staff! I highly recommend this experience to others, as I ended up extending my stay!"

"The elevator is a little sketchy but the room was comfortable and the staff was helpful and nice "

"Good location for our family and friends. Cook to order breakfast and dinner Monday thru Friday, weekends buffet with omelette station with all the great ingredients! Similar price to nearby Hampton Inn but a whole lot better. Clean and quiet rooms."

"Breakfast was delicious and there was plenty of it. It was a busy weekend with a dance event (that I was attending) and I could tell there was some youth sports also in the area. They made smaller batches of eggs and sausage which made the food fresher vs dried out from sitting all morning."

"The Heater in the room . didn't work. even after multiple complaints the heater was not fixed. I had to cover myself with 4+ blanket and 2 set of clothes to get some sleep. while the temp was at freezing outside on both nights. "

"Our experience at the hotel was extremely distressing and unacceptable. We felt so unsafe on the property that we did not stay in the room for more than 30 seconds before leaving. As I was entering the building, an individual approached a very tall Black man and, completely unprovoked, used a racial slur toward him. The man tried to ignore it, but the aggressor repeated the slur directly in his face a second time. I was shocked and deeply disturbed by what I witnessed. My girlfriend was terrified, especially because the individual appeared to know where our car was parked. After we requested that the police be called, we became genuinely concerned that our vehicle might be vandalized. The situation felt volatile and unsafe. We immediately returned to the front desk to request a refund, as we did not feel comfortable staying. The staff dismissed the severity of the incident and initially indicated that it was not serious enough to involve the police. Although they later said they would call, no action was taken. The manager explained that because the other individual did not want to pursue the matter, they chose not to involve law enforcement. At that point, our concern was no longer just about the initial incident, but about the hotel’s failure to prioritize the safety and well-being of its guests. We felt completely unsupported and unsafe, which left us no choice but to leave immediately without even settling into the room. We subsequently booked ahotel through the site"

"Room was very comfortable, staff was readily available to answer questions and helpful. Thank you. "