There is a misunderstanding between the guest and the hotel. We've reached out to the guest to discuss everything that happened. And we asked our guests if this review can be deleted? They agreed to remove it but they couldn't find anywhere where it could be done.We've reached out to our partner to request assistance in resolving this issue.

Dear sir/madam, Thank you for taking the time to leave a review of your recent stay at the hotel, we are delighted to see that you enjoyed your time with us. Here at the Daisy Boutique Hotel, we aim for the perfect stay for every guest in every way, I would like to thank you for your kind comments, it will help us on our journey towards perfection for everyone.We do hope we will get a chance to welcome you again soon!Best regards, Ms. Giselle from Daisy Team

Dear sir/madam, Thank you for taking the time to leave a review of your recent stay at the hotel, we are delighted to see that you enjoyed your time with us. Here at the Daisy Boutique Hotel, we aim for the perfect stay for every guest in every way, I would like to thank you for your kind comments, it will help us on our journey towards perfection for everyone.We do hope we will get a chance to welcome you again soon!Best regards, Ms. Giselle from Daisy Team

Dear sir/madam, Thank you for taking the time to leave a review of your recent stay at the hotel, we are delighted to see that you enjoyed your time with us. Here at the Daisy Boutique Hotel, we aim for the perfect stay for every guest in every way, I would like to thank you for your kind comments, it will help us on our journey towards perfection for everyone.We do hope we will get a chance to welcome you again soon!Best regards, Ms. Giselle from Daisy Team

Dear Ms.Toria Howard, Thank you for taking the time to leave a review of your recent stay at the hotel, we are delighted to see that you enjoyed your time with us. Here at the Daisy Boutique Hotel, we aim for the perfect stay for every guest in every way, I would like to thank you for your kind comments, it will help us on our journey towards perfection for everyone.We do hope we will get a chance to welcome you again soon!Best regards, Ms. Giselle from Daisy Team

Dear Sanae Sakurai, Thank you so much for reviewing us. We look forward to see you again at Daisy next time.Wish you have a nice day!Best regards, Daisy Boutique Team

Dear Ms Christina, Thank you so much for reviewing us. We hope to see you again!Best regards, Daisy Boutique Team

Dear MingKang, Thank you very much for your kind words. We always try our best to make the guests a most comfortable stay at Daisy Boutique Hotel. Hope to see you again soonest. Sincerely, Daisy team!

Thank you so much for your review. Wish you all the best!

Thank you for staying with us. We wish you all the best!

Dear Man Hong Lai, Thank you so much for taking your precious time to write feedback for us. During a short period of operation, this feedback of yours is immensely meaningful to us and it will become a source of motivation to drive our hotel to improve more and more in terms of quality, especially about the hot water problem. Once again, we truly feel so sorry for this unforeseen incident happened to you, at this time, we hired a new team of repairmen to prevent this situation from happening again in the future. For some issues you mentioned, we want to make an explanation as following. First, on the airport pick-up service, the main transportation which we have always used is a private car with a driver waiting for you and holding a name board at the arrival gate, which either Grabs or taxies are not at all. If making a comparison with other public transportation, we admit that our service is apparently higher than one of them, but we are always respectful to our customers, we show them many options and that decision of the option totally depends on them. Second, your friend was maybe right that our hotel ‘s architecture is similar to some other hotels your friend used to stay. For more information, the one designing our hotel is quite a well-known architect in Da Nang city and his design style is woven deeply into the fabric of his buildings. That is the reason why your friend told you this hotel has existed two years ago, in fact, our hotel is completely newly built and we have run the business for nearly two months. By the way, thank you so much for becoming our first guests. On buffet breakfast in the morning, due to our hotel is located in the area with a humid tropical climate plus into our architecture hotel is open-air, these things are good conditions for the flies grow. But fortunately, we figured out the method to eliminate these insects. We are so thankful because you let us know our pros and cons so that the quality of our hotel can continue to grow day by day, month by month and year by year. We promise in the next time, when you can give us another opportunity to serve you one more time, we will do our best in order not to let you down.

Thank you so much for your kind feedback, we promise we will constantly improve our quality of services day by day, hope to see you again.

Thank you for staying with us. We hope to see you again in the near future. Best regards,

Thank you so much for your kind feedback, we promise we will constantly improve our quality of services day by day, hope to see you again.