4/10 Poor
KenL, Toronto
Feb 8, 2020
Disliked: Cleanliness, property conditions & facilities
This was my second stay here and i did book it last minute of tet (new year eve) as it shows one room left... this was one of the rooms on the main floor behind the reception desk. I was only staying one night and essentially just sleeping so i thought it would be ok. At some point i noticed an half eaten container of chips from the bar and brought it to the attention of the staff and she said a mouse likely ate it! Surely enough a few hours later i heard a noise and saw the mouse but it got away. I tried sleeping but couldn't as the mouse kept me up all night and i ended staying up with the lights on. In the morning i went for breakfast which used to be served on the rooftop pool but now they moved it into the basement. Hardly any selection and the staff stood around without refilling the food station. My previous review was a 4/5 going back a bit over a year ago... this one is a 2. The room was ok otherwise and probably worthy of its 3 star rating.
KenL
Stayed 1 night in Jan 2020