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Reviews of Hilton Garden Inn Dandong

4 out of 5
Hilton Garden Inn Dandong
No 30 Shiwei Rd Zhenxing District, Dandong, Liaoning

Reviews

8.8

Excellent

Rating 10 - Excellent. 44 out of 94 reviews" "
Rating 8 - Good. 42 out of 94 reviews" "
Rating 6 - Okay. 5 out of 94 reviews" "
Rating 4 - Poor. 2 out of 94 reviews" "
Rating 2 - Terrible. 1 out of 94 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Wanni

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here! The room is clean, staff is very friendly, and the amenities are pretty new! Will definitely choose to stay here again.
Stayed 11 nights in Jan 2023

8/10 Good

Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We finally tried it.
We often travel to Dandong to visit family and normally stay at Wanda Realm because it has a pool. This time, we needed an extra night in Dandong and stayed at the Hilton. Parking was on the street with valet help, which was a little awkward. The lobby was on the 8th floor of the building and the check-in process was fine and English was spoken. We had a corner room with a nice view of North Korea but the room itself was a little small. The hotel breakfast was ordinary. I had left my phone in the bathroom and immediately returned to the hotel and the staff retrieved it quickly. Wife left a special pillow and didn't realize it until a few hours later (after we had checked into the Wanda Realm). We called the Hilton and they had retrieved it and it was in the lost and found room. Since we had given our phone number upon checking in, we were a little disappointed the hotel didn't call us when they found it. The location of the hotel is excellent; very close to the train station and an easy walk to the Yalu River. The Wanda is further away, though located next to a large Wanda Mall.
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Probably the best hotel to stay in Dandong overall
Hotel meets expectation for an average Hilton garden inn, exterior is a bit old/outdated, location is great. Dinner buffet is awesome, inexpensive and has a very good selection. Overall, it’s the best of all hotels in Dandong if the cost is within your budget.
Stayed 1 night in Apr 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Amazing location near train station. Great views. Good base for Dandong.
Stayed 2 nights in Jan 2020

6/10 Okay

Fitri, Singapore

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Found a dirty piece of cloth with what is believed to be pubic hair on the washroom wall hook. Filthy.
Stayed 1 night in Dec 2019

8/10 Good

Angeline

Traveled with family
Hotel is conveniently located in the city and within easy walking distance to all tourist attractions along the Yalu riverbank. The room in which I stayed was well equipped and clean but room temperature is unbearably warm at 26 degrees Celsius constantly and could not be adjusted. Food and beverage were catered for locals with very limited choice for Western or other foreign visitors. What attracted me to this hotel was the HILTON brand but I would try other more modern hotels run by Chinese companies.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy location and clean
Handy to public transport. Occupants in the next room smoked heavily although the hotel has a non-smoking policy. Apparently, the manager attended to my complaint herself and told the offenders to stop and also put an air purifier outside my room which helped.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Staff & service
The staff was average, at best. The front desk people really reduced the satisfaction level. I hate to say this, but I would expect more English speakers at an American hotel brand.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was not impressed with staff, especially the people at the reception desk. I’ve just spent 6 weeks in China, Vietnam and Cambodia. This was the most expensive hotel we had during that time. In general, the cheaper places seemed to work much harder to make our stay more enjoyable.
Stayed 2 nights in Apr 2019

2/10 Terrible

JOSEPH, San Jose, CA USA

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The smell of sweat in the bed made them smell of cigarettes and sweat even though they replaced the sheets. There was hair in the bedroom floor carpet and smelled of old stingy sweat all over the room. The pillow also smelled of cigarettes and sweat even though the cover was replaced.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2018

8/10 Good

Bill, Dalian China

Liked: Staff & service, property conditions & facilities
Overall a nice facility. Parking is horrible and their advertisements are misleading. There is street parking only and it’s actually not valet parking as stated. The sweet I was in is nice but housekeeping is not that good. The floors weren’t cleaned and the air conditioning is poor at best. To their advantage though, the nicest available in this particular location. Overall I will say it’s a good place to stay
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice
Clean room and good location, it is not far from Dandong Rail Station.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location & value for money
The location is excellent, 7-10 minutes walk from the train station. Easily located as it is one of the tallest building in the area. From the location, possible to walk to Yalu River & surrounded by eateries in the area. Definitely value for money, the room is spacious & clean. The restaurant’s food is good but a bit slow. Suggest the hotel to be flexible during off peak season by upgrading the room to those with river view. Will definately stay there when visit Dandong again.
Stayed 2 nights in Jan 2018

10/10 Excellent

mobilebuainess, Palm Springs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to the fast train station
Location was close to attractions, right near fast train station, food was good and lots of it, staff were helpfull. Will stay again.
Stayed 2 nights in Dec 2017

10/10 Excellent

Elton , Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased with the central location.
The hotel's central location facilitated our effort to get an overall sense of the city, and its relationship to North Korea.
Stayed 3 nights in Sep 2017

10/10 Excellent

Izidor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Izidor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Hotel is located close to railway station- 5 min walk. Rooms are spacious and beds are really comfortable. Also bathroom is great. Breakfast is good- mix of choices of european, chinese and korean food. If you dont like hotel restaurant there is starbucks and hagen dazs in the same building as hotel and kfc 5 min walk away.

10/10 Excellent

Sejin, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, near train station
Excellent, near train station Breakfast is not included.

8/10 Good

danny, new york new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
It's close to all. Shopping and dining are just steps away and the train station is just five minutes walk.
Response from Marcom on Mar 14, 2017
Dear Guest, thank you for choose Hilton Garden Inn Dandong! We appreciate your comment and will keen on provide best service to our guest.Thank you again and hope see you soon !~

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice location good value of money
room clean; good location just 5mins walk to train station; 30mins to airport

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Guoqiang, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel
A nice hotel located next to the train station. clean room, convenient location!

8/10 Good

Benoit, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I reccomend
Conviniently located walking distance from train station. Very comfortable rooms, good service, nice food selection in the breakfast buffet.

10/10 Excellent

ANDREW, Irvine. CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DANDONG-YALU RIVER
Nice hotel and great price

10/10 Excellent

James, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near to restaurants and North Korea
Nice new hotel. I had a view of North Korea from my room.
Response from Mandy Chen, MarCom Mgr. on Nov 4, 2015
Dear James Thanks for you reviewing our hotel, we are happy to know that you have a nice stay in our hotel expect a little trouble to communicate with our bellboy, thanks for your kind remind, according to your oponion, we are preparing a Taxi Card for guest in the lobby desk to make your journey more convenients.Welcome to our hotel again and all the best!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice !
very nice stay, the hotel has a very nice smell. we enjoyed our stay very much.
Response from Mandy CHEN, MarCom Manager on Nov 6, 2015
Dear Anonymous Thank you for taking time to submit your review. Reading your comments it is happy to know that you have a good stay in our hotel but some details need to be further improved, we will try our best to make you next stay 100% satisfied as our brand promose. Welcome to our hotel again! All the Best,

8/10 Good

David, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Great price
Its a great hotel. Not a lot of choices in dandong. Very good price!
Response from Mandy Chen on Jan 9, 2016
Dear David, Thank you for reviewing our hotel. We are extremely happy to know that your stay with us was an enjoyable experience and we hope that you will choose our hotel again on your future trips to China! Actully there are many attactive travalling options, wish we could introduce to you next time. All the Best,

10/10 Excellent

haiming

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Sea Eun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
찾기 쉬운 호텔
단둥역에서 가까워서 좋았습니다. 처음 가는 곳에 늦게 도착하는데 많이 걱정했지만 단둥역 나가면 오른쪽 3시 방향에호텔간판이 잘 보여서 찾기 편했습니다.
Stayed 1 night in Jan 2020

10/10 Excellent

Moonwoo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Igor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2019

4/10 Poor

Hyung Shin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
위치 좋은것 제외하고 나머지는 별로에요.
기차역. 시내 가까워서 좋아요. 조식 맛없어요. 방좁아요. 로비 좁아요. 홈바없어요.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
특히 청소해 주시는 아주머니 친절합니다.
Stayed 3 nights in Dec 2019

10/10 Excellent

Kenzo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 2 nights in Oct 2019

10/10 Excellent

IL SOO

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Convenient location, about 5 minutes walk to the train station, and about 10minutes walk to the river side. The room was clean and comfortable.
Stayed 1 night in Sep 2019

8/10 Good

Hide, 埼玉

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの対応も手際よく、部屋も広くて快適でした。 朝食に関しては宿泊客が多いのかスタッフの人手が足りないのか、片づけなどが間に合っていない様子でした。 全般的には満足しています。
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
離丹東火車站超近，飯店即可寄存行李
一下丹東火車站，眼光往天空繞一圈就瞧見了.因為樓層高，距離近，不用導航也走得到。附近商家林立，想吃朝鮮餐，逛朝鮮店的最佳選擇。飯店櫃臺在8樓，一樓是百貨公司入口，逛百貨公司十分方便。是丹東這個小地方可以考慮的選擇。
Stayed 1 night in Jul 2019

10/10 Excellent

MYUNGJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
단동역, 고려거리, 압록강다리까지 다 걸어서 갈 수 있는 거리라서 위치는 최고입니다. 건물이나 내부시설도 깔끔합니다.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Byungjoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋은 시설
깨끗하고 좋아요
Stayed 1 night in May 2019

8/10 Good

hyunjung

Liked: Cleanliness, staff & service, room comfort
다음에도 이용할 예정
단둥시내와 기차역에서 가까워 이동이나 이용하기 편리했음. 스텝들의 언어 소통엔 좀 아쉬움. 조식포함 룸을 예약했는데 이부분이 레스토랑에 명단이 들어있질 않아 매일 체크해야했음. 조식은 지나치게 중국식이고 아메리칸 블랙퍼스트가 부실함. 청결하고 조용하나 헤어드라이기가 부속이 덜어져있는등 부실했음. 1층 쇼핑몰에 스타벅스가 있고 다른 구경할만한 것들이 많아 좋음.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
品牌之選
地理位置優越。服務不錯。床上一點點白色粉末，大塵，奇怪。
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2019