Find hotels near Darmstadt Artists Colony, Frankfurt from ₩78,516

"Not customer friendly at all was not having free wifi like in other hotels. "

"We arrived early and although the room was ready, they charged us an “Early check-in Fee”. This is the first hotel I’ve ever stayed in and checked in earlier that did that. It involved no effort on their behalf e.g. expediting room cleaning, so it is just a shameless money grab. Check the other FRA hotels first to see if they have this fee if you’re arriving earlier before booking here. "

"Sehr sauberes Zimmer, freundliche Angestellte. Wie immer ein guter Aufenthalt. "

"Poor Service"

"Was difficult to find shuttle to hotel. We stood out by where the airport shuttles were but ours was in a whole different area. I had contacted the hotel to ask about this before I left and they told me it was right at the airport. We had to walk toward the medical center and it was the only hotel shuttle that went to that area. The guy at the desk was not very friendly when we checked in. "

"Difficult to get to check in desk"

"Shuttle nightmare, my husband taken off at airport. Very old towels and stained. Waiter in bar/rest over the top arrogant and lectureing what language we have to speak. Ignoreing us waiting long time for table, putting people on which came much later, even when the young waiter remindet him. Arrogant and we finally ate at fireplace at mini table, very uncomfortable and unprofessional."

"Clean room, friendly staff, and convenient location."

"I reached out to the hotel before my stay because my flights got cancelled due to the situation in the Middle East. I was aware the booking was non-refundable and simply asked whether any goodwill solution might be possible. Unfortunately, I never received any response from the hotel at all. The lack of communication is disappointing. If I had known this beforehand, I would likely have chosen a hotel with reception service, something to consider before booking."