Find Family Hotels in DeKalb, IL

"Loved every thing about it "

"Clean room, parking, staff very respectful "

"First of all, when I thought I was booking a jacuzzi room on Expedia, I was not. I got there, no jacuzzi in my suite, lady on the phone said "well, you booked a suite, not a jacuzzi room," and didn't offer any more assistance on the matter. So if you're hoping to get a jacuzzi in the room like the pictures show, just know you can't book it directly on Expedia or their website, because it wasn't there either. The lady who checked us in was a different person, and she was phenomenal. She must work late evenings/nights at the front desk, and she was great conversation, but whoever answered the phone was cold and obviously didn't want to be at work. The hotel in general was a disappointment. I didn't get the room I thought I was getting (and there wasn't any specific choice for a jacuzzi room besides their suites—you would think they'd make that clear, but whatever), and the breakfast was not good at all! Only hot item was waffles, and you could get bagels, bread, fruit, cereal or oatmeal, yogurt and milk, but it was a really small selection. The apple juice and the orange juice were watered down, too. Tasted like flavored water. The room was clean and nice, and the front desk lady at night was really nice, but we did not particularly enjoy our stay. Oh and the key cards do not work to get into the back door because they are OBVIOUSLY a different type of key. No elevator. If you have bad knees, prepare to take the stairs anyway. Place is a little run down, but clean. Totally meh."

"The staff was nice and courteous. The upkeep of the building was poor. The carpets in the hall and in the room were not well. The ice machine leak dirty water."

"Yes"

"Very clean, comfortable bed, no odors. Dated, but was undergoing exceptional remodeling, so should like new by then end of 2026 or sooner. Quiet business district with quality local restaurants nearby."

"We needed to stay for 8 days due to family reasons, and although we had an issue with the shower, the"

"Nice room"

"The hotel is clean enough, with "