Find hotels near Des Moines Community Playhouse, Des Moines from ₩114,762

"Clean room, very stylish bathroom with lavender scented toiletries. I wish the facility had more moisture in the air because the ultra dry air gave me a low grade migraine but was very beautiful. I was there as a wedding guest. They offer very unique and preferred option for the guests like a social hour with orderves before being seated for the dinner followed the wedding. "

"Distant parking lot due to “structural issues” of ramp. A/C was poor. Staff were friendly enough and accommodating "

"A front receptionist was repeatedly rude to the customers she managed over the phone. She was argumentative and denigrated her customers on the phone….including me. She argued with how I made my reservation - a phone call to Hilton reservations- she stated was made through a third party. That sort of rudeness required a re-think of her people-facing role. She became frustrated, her voices was raised, argumentative and simply rude. Never should she have access to customers. "

"Please let me begin that I have been a Hyatt Rewards member for over two decades. Hyatt Hotels were a go-to”during my business and conference travels. Further, I have stayed at this property a number of times since its opening. I was amazed at the amount of wear and tear at this property. Wood trim on every surface was noticeably scratched, chipped or damaged in some way, the sofa fabric had a tear, etc., making it hard to determine if the facility was clean or not as the air of dinginess was everywhere. I found it hard to believe that the Hyatt brand would allow this type of surfaces that diminished the feel of the property. Otherwise, all seemed orderly, staff were pleasant, everything was operational, breakfast was tasty…but the spaces I accessed had seen far more better days in the past. "

"Breakfast was limited, the pool had leaks from the outside door. "

"Great service"

"Happy hour could have had the staff refill supplies quicker. To be fair the crowd was hungry."

"Hot tub wasn’t hot enough"

"Nice staff and very nice room"