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"Looks can be deceiving. Out in front was a kareokee party ar the Canoe House (which is attached). Once you walk into the hotel that you go loud vibe fades. The hotel has beautiful wood work and firstly class n service My husband was in the ER and they immediately checked me into my room, helped me deliver the bags and asked how they could help. Whether you have needs or not they are always asking how they can help. They have a shared car service for free. Meaning they will drive you anywhere around the island an in a van or car free. The morning breakfast is free and can also be turned into room service for a small amount. Same with the famous Canoe House and their food can also Ben room services for a small fee. Now we did meet another couple on the island who rented a car and said the parking here wasn’t so bad they left. I don’t know aa i only used the car service. He was so nice when i needed to ho get a prescription he dropped me at the hospital and waited with me. Great hotel and would stay again!"

"STAFF WAS VERY KIND AND WILLING TO WORK WITH THE LARGE GROUP THAT WE HAD STAYING THERE."

"Staff are friendly "

"Excellent professionnel staff "

"Stunning "

"I liked that the building is pretty new. There's no carpet anywhere, which makes the whole place cleaner in general. The A/Cs work well in the room and the furniture and set-up are very sleek, modern, and practical. You have PLENTY of desk and counter space in the main room, and a little kitchen-nook, with a counter containing an automatic kettle, with tea and coffee packets and mugs/cups. There's a fridge but no microwave. The closet contains a safe, folding luggage stool, a robe, and anti-theft hangers. The bed is super comfortable - a tad high for short people, but still manageable in terms of getting on/off. The bathroom is equally clean and sleek. The sink is a stylish basin, designed to help with splashes, and sits atop open, floating cupboards underneath for towels and toilet paper. There's no hair dryer, but little bottles of shampoo, conditioner, and lotion are provided (all decent), as well as toothbrushes with tiny tubes of toothpaste, 2 clean glass cups, disposable razors, and slippers (kind of low-quality, but didn't even need them because the floor tiles were not uncomfortably cold and were very clean). The showerhead was great, water pressure good and strong - good shower/tub unit with clear sliding door. There's a little metallic floating shelf with a draining grill-bottom and sides for your shower bottles and other supplies. The toilet has an automatic bidet system - nice! I'd stay here again. Oh, and there's a decent restaurant on1st floor - taste and $."

"Palau is a quiet place, with not a ton to do other than dive and relax. This hotel is great for relaxing and has access to diving. Good food. Nice views. Beach area is not big, but is nice and differentiates from other hotels in the area. "