라세인 군의 호텔 검색

“unacceptable service, lack of basic amenities, and rude behavior by your front desk staff during my stay over the last three weeks at your Racine, WI location. Below are the details of the incidents: 1. Failure of Housekeeping and False Excuses Upon returning to my room at 6:30 PM, room had wasn’t cleaned. When I approached the front desk, no staff member was present, leaving multiple guests waiting. Upon arrival, the staff member refused to take responsibility. Later, they falsely claimed there...

“Very clean, laundry on site was a great price ans covenant. The staff was amazing and helpful. Would definitely stay at another Home 2 Suites”

“Breakfast”

“The room itself was nice and spacious. You have a little living room set up and bedroom side up. The bed was comfortable. The sheets and covers were warm. Had no complaints. The staff was personable and easy to deal with. The hotel does ask for an additional deposit when you arrive.”

“We really enjoyed the location of the property and it’s close proximity to the beach. The hotel staff were helpful,friendly and professional during our stay. An added bonus to our stay was the restaurant on property was family friendly, affordable with a full menu of delicious food.”

“There were roaches in the drawer & the micowave in the kitchenette was broken & disgusting. The kitchenette had a sink & a fridge & disgusting drawers. The room had too much furniture in it considering how small it was. Overpriced. Third party payers made it difficult to refund & the manager didn’t care. The only good thing was the day & night front desk. They were accommodating & nice”

“The staff was amzing ”

“Pool was closed”

“It was ok”

“It was the first time I saw a branded accommodation, and it was better than I expected. Clean and simple food can be prepared and eaten.”

“I loved the 70’s vibe in the room, it brought back my childhood. The parking right outside the door was so great. It was nice to have spectrum, on demand, and a bigger tv. The bathtub was also deep. It was so very quiet you don’t see cinder block walls anymore. The second larger refrigerator was excellent. The red corner chair with ottoman was nice for tv watching. The air conditioning worked great.”

“Bed was comfortable, breakfast was good, but the room itself was terrible. The room had an overpowering smell of mold and mildew. There was a big spot of mold just outside of the shower. The toilet was not firmly mounted to the floor and rocked back and forth as you were sitting on it. We were left with only one towel, so thankfully we didn’t need to shower. There was also hair left on our sink and toilet when we first arrived.”

“I booked hotel room for wrong night and they would not let me change to correct night!”