Find hotels near Donald W. Reynolds Museum & Education Center, Alexandria from ₩138,623

"If i could rate the staff better than excellent i would, they were all amazing. The room was nice and breakfast was always amazing. My only complaint would be the pool. It was cloudy (which most associate with dirty) and the area was in need of some upkeep (rust stained areas where the humidity sweat, peeling paint, dying/overgrown plants). I did like they had plenty of towels and floaties so thoughtfulness was prevalent. We had a wonderful stay and would again, mainly for the staff!"

"Yes it was good "

"The room and carpet was dirty. Staff not friendly "

"Yes"

"Yes "

"I recently stayed at the Hyatt Place for seven days, and I regret to share that my experience did not meet the standards one would expect from the brand. A particularly challenging moment occurred when a meeting room I had reserved in advance for an important work call was unavailable at the scheduled time. As this had been confirmed the day prior, the lack of accountability or timely resolution was both surprising and disruptive. On the first evening of my stay, I was also impacted by excessive noise and the odor of marijuana coming from a neighboring room. While I appreciate that the concern was addressed after being reported, it nonetheless created an uncomfortable first impression. Throughout the week, there were notable inconsistencies in service. I understand and respect the intention behind welcoming local police officers for breakfast to promote a sense of safety; however, the execution appeared to unintentionally disadvantage paying guests. Officers frequently occupied the designated loading and unloading area, limiting access for guests arriving or departing with luggage. Additionally, breakfast offerings were often depleted, leaving guests without the amenities included in their stay. On a separate evening, we visited the on-site restaurant, Bar Harbor, for a late dinner and were reminded of closing times in a manner that felt less than hospitable, despite arriving within operating hours. Taken together, these experiences suggest opportunities for improvement."

"Rooms were clean and roomy and staff was friendly. Work out room was solid and breakfast was nice. A liked the coffee machine that brewed for you. It did cost 10 bucks a night to park."

"I enjoyed my stay. It was clean and staff were courteous. "

"Clean room with a great bed. The lobby looked very nice and the staff was great. My only issue was that someone knocked on the door at 1030 and we told them we were still there. Around 11 they started vacuuming right outside our door. Check out wasn't until 12. "