“Something went wrong and staff did not respond with urgency. They gave the wrong information and did not follow-up with me. Any hotel can pore a glass of wine, make a bedroom clean but when you are traveling certain things need to be dealt with when something goes wrong. And then you can see the quality of the staff. No apologies, nothing.”
“Great check in process, got a vineyard tour and tasting included with our stay and the tour guide was awesome! Really enjoyed our balcony view of the river and valley.”
“The hotel is a bit off the beaten path but the amenities of the hotel were what sold us, however the sauna and hot tub were not available, nor were options to look at any of the farm to table process that the website mentions. Room temperature is controlled by staff and our room was HOT! We had asked that it be set cooler but that did not happen so it was hard to get to sleep. With all of that said, the pool area was lovely! The breakfast was incredible and the staff are very lovely.”
계획이 변경되어도 안심무료 취소가 가능한 호텔 예약
마음에 딱 맞는 옵션약 100만 개의 전 세계 숙박 시설 검색 가능
