Downtown Santo Domingo Vacations from ₩1,593,527

Staff was unbelievable! They took care of everything & more. We will definitely be returning & recommending the resort to friends and family.

Me and my family had a great time, starting from check in and all the way to check out. Atmosphere was amazing, and customer service was exceptional. We had an amazing room. Our concierge name was Merihan Guerrero was always checking in with us and she was amazing, the best in the entire Hotel. 100% recommend.

Our room was spotless, the staff were great and the food options were plentiful ! The only complaint we had was the iron, it was a struggle getting wrinkles out of our clothes ugh

The food! We loved every restaurant and the buffet.

7/10. The Good: Check in was great, quick. We were immediately introduced to our butler, Luiding, who is incredible!!! From the moment we met, he stayed in constant connection and delivered on whatever we needed, with a smile. Honestly, he is probably the best thing at the entire resort. The grounds and landscaping are wonderful. Our housekeeping was immaculate, and the room was lovely. The spa is nice, they were also well prepared and made it easy to sign in and relax. The beach is nice, and the bali beds luxurious. The servers on the beach and around the pool – esp Diorka - are fabulous. The staff and food at Coastal Restaurant were great!!! The OK: The “preferred” beach was so full you could barely move in it without being in someone’s lap. No wifi on the beach. Entertainment team is MIA. The Bad: The food was awful, and that is putting it kindly. With the exception of Coastal, it was tasteless and bland at best, but most often inedible. I think the meals we had at the Italian and Peruvian restaurants were some of the worst I’ve ever had while travelling. The Italian restaurant kept us waiting almost an hour between ordering and bringing our food, and then it was obvious it had been sitting under a lamp the whole time with a congealed sauce on top of overcooked pasta. I took one bite, that was it. When the server came to clear she took the plate without even asking how it was, and then told us they were out of dessert. I highly doubt there is anexecutive chef her.