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Carlton Dubai Creek Hotel

Elevate your stay amidst stunning views of the city from the rooftop terrace or indulge in blissful relaxation at our tranquil spa.

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Located close to Al Ghurair Centre, Carlton Dubai Creek Hotel offers a luxurious retreat. Unwind at the rooftop terrace or treat yourself to a rejuvenating spa experience. With an outdoor pool, coffee shop/cafe, and laundry facilities on hand - you can also stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Studio Room City View

Minibar, desk, iron/ironing board, free cribs/infant beds

Studio Room City View

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Bidet
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio Room Creek View

Minibar, desk, iron/ironing board, free cribs/infant beds

Studio Room Creek View

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Bidet
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for One Bedroom City View

Minibar, desk, iron/ironing board, free cribs/infant beds

One Bedroom City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Creek View

Minibar, desk, iron/ironing board, free cribs/infant beds

One Bedroom Creek View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

One-Bedroom City View

  • Sleeps 2

Studio With City View

  • Sleeps 1

Studio With Creek View

  • Sleeps 2

View all photos for One-Bedroom Apartment With Creek View

Minibar, desk, iron/ironing board, free cribs/infant beds

One-Bedroom Apartment With Creek View

  • Sleeps 3

View all photos for Studio With City View

Minibar, desk, iron/ironing board, free cribs/infant beds

Studio With City View

  • Sleeps 2

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About the neighborhood

Located in Deira, a neighborhood in Dubai, Carlton Dubai Creek Hotel is near a metro station and on the waterfront. The area's natural beauty can be seen at Dubai Creek and Jumeirah Beach, while Dubai Aquarium & Underwater Zoo and Wild Wadi Water Park are popular area attractions. Dubai Garden Glow and Museum of the Future are also worth visiting. Take an opportunity to explore the area for water adventures such as boat tours. Visit our Dubai travel guide
Map
15 Baniyas Rd, Deira - Al Rigga, Dubai, Dubai

What's nearby

  • EyeEm Custom Shoots Q4 2018
    Naif Souq
    6 min walk - 0.5 km
  • Gold Souk which includes shopping
    Gold Souk
    11 min walk - 1.0 km
  • Spacious but crowded Starbucks coffee shop at Al Ghurair Centre
    Al Ghurair Centre
    14 min walk - 1.2 km
  • Dubai Creek showing a bay or harbor, boating and a city
    Dubai Creek
    20 min walk - 0.6 km
  • Deira Twin Towers Shopping Centre
    5 min walk - 0.4 km

Getting around

  • Baniyas Square Station
    7 min walk
  • Dubai Intl. Airport (DXB)
    14 min drive

Restaurants

  • Costa Coffee
    7 min drive
  • Hatam Al Tai
    2 min walk
  • McDonald's
    4 min walk
  • Choc & Nuts
    2 min walk
  • Pearl Dining
    2 min walk

About this property

Carlton Dubai Creek Hotel

Luxury hotel near Gold Souk
You can look forward to a rooftop terrace, a coffee shop/cafe, and laundry facilities at Carlton Dubai Creek Hotel. Treat yourself to a massage, a body treatment, or a body scrub at the onsite spa. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free valet parking
  • Buffet breakfast (surcharge), concierge services, and a 24-hour front desk
  • An elevator, outdoor furniture, and a banquet hall
Room features
All 126 rooms feature comforts such as air conditioning and separate dining areas, as well as thoughtful touches like free WiFi and bathrobes.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with bidets and hair dryers
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/closets, separate dining areas, and kitchenettes

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AED 75 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • On the waterfront
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 105.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 75 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 105.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 7:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Carlton Dubai Creek
Carlton Dubai Creek Hotel Hotel
Carlton Dubai Creek Hotel Dubai
Carlton Dubai Creek Hotel Hotel Dubai

Frequently asked questions

Does Carlton Dubai Creek Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–7:00 PM.

Is Carlton Dubai Creek Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Carlton Dubai Creek Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Carlton Dubai Creek Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Carlton Dubai Creek Hotel located?

Located in Deira, this luxury hotel is within a 15-minute walk of Deira Twin Towers Shopping Centre and Gold Souk. Dubai Creek and Dubai Cruise Terminal are also within 3 mi (5 km). Baniyas Square Station is 7 minutes by foot and Union Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Carlton Dubai Creek Hotel Reviews

8.4

Very Good

8.8

Cleanliness

8.8

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 73 out of 130 reviews
Rating 8 - Good. 29 out of 130 reviews
Rating 6 - Okay. 12 out of 130 reviews
Rating 4 - Poor. 11 out of 130 reviews
Rating 2 - Terrible. 5 out of 130 reviews

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, very friendly and helpful personal, big and comfy rooms, breakfast could be better
Stayed 5 nights in Feb 2025

10/10 Excellent

Naveen Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, closer proximity to all tourist locations in and around Dubai City
Stayed 3 nights in Dec 2024

8/10 Good

Fred

Liked: Cleanliness
Staff are excellent , all are prime, Monica,Winnie are pluses to this hotel. Security and concierge Would definitely come back.
Stayed 5 nights in Mar 2025

10/10 Excellent

Lutfullah

I stayed 1 night and had super experience with the pool and spa
Stayed 1 night in Jul 2024

10/10 Excellent

Zia

Liked: Cleanliness, staff & service, property conditions & facilities
Service was great and easy access to other services
Stayed 2 nights in Jul 2024

8/10 Good

Jalal

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Most dining places are in walkable distances.
Stayed 6 nights in Sep 2023

10/10 Excellent

Azmat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love the hospitality and the actual hotel. We were lucky to get a free upgrade which we were so grateful for as we were there for 14 nights! Suite was so massive and the view from the windows were stunning. Walking distance from Metro station. Totally recommend.
Stayed 9 nights in Feb 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Creek view

Beautiful view of the Creek , great location to Gold Souks and old town . Extremely clean hotel . Great roof top views
Stayed 3 nights in Feb 2024

10/10 Excellent

Osama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were very helpful and professional, also Riza at reception was very helpful and friendly and went above and beyond to help us with finding transport and directions. We just loved the place and the area. We will most definitely revisit.
Stayed 7 nights in Jun 2024

8/10 Good

Sadrac

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was great. Thank you
Stayed 2 nights in Oct 2024

10/10 Excellent

Abbas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Upgraded my room Huge rooms
Stayed 2 nights in Aug 2024

10/10 Excellent

Osama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most central for shopping and transport. Historic place in Dubai and most humble and peaceful. Above all value for money and access to Gold, perfume and spice souks.
Stayed 5 nights in Feb 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were impressed by this hotel. We didn’t realize we booked a suite and the room was massive and had a nice kitchen area and two bathrooms. One bathroom was phenomenal with the biggest bath tub I have ever seen. It is a good location being a short walk to the water, gold souk and a metro station.

10/10 Excellent

Osama

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very good for everything you need also the shops and the sites for gold, perfumes and spices are walking distance not to forget the creek crossing to bur dubai is so convenient and cheap. I will most definitely revisit.
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend 😀

First time in the is hotel, but for sure not the last time. Great hotel in a very nice area close to the festival city mall. Very nice view over the creek. A lot of kid friendly playgrounds. Along the creek great long walks possible with a lot of restaurants where no cars are allowed. Some small shops in walking distance. We were upgraded to a suite, which was great and we felt like at home. The pool area was great too with a beautiful view.
Stayed 2 nights in Oct 2024

10/10 Excellent

Audley Earl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very attentive to our needs. There are privacy buttons to leave you alone if desired. They have a tour guide area if you need tickets for any attractions. The restaurant is also wonderful. The staff will go above and beyond for you.
Stayed 6 nights in Dec 2023

6/10 Okay

imad

Liked: Cleanliness, staff & service, room comfort

Not bad but I wouldn't recommend it.

Quite old, poor breakfast, garage access and not convenient. Most of the staff is friendly and the room I got was very big (more like a service apartment). I got a kitchen but no cutleries.
Stayed 7 nights in Jan 2025

10/10 Excellent

Anusha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good. Only problem I had is the house keeping needs to check for toilet paper coz once we came evening after visiting and there was no toilet paper at all and once its more than half used please keep the other full toilet paper. Other than that it was good. The staff members were friendly and respectful.
Stayed 6 nights in Oct 2023

4/10 Poor

Adam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This place is aged and generally feels like someone maximizing return on investment. If you need a place to stay for a night and get a good price then okay but not for extended stays. The team are friendly and helpful which is much appreciated. The breakfast pastries and jams were inedible (ie my kids rather left than eat even basics like jam and bread), water was not hot and bedding synthetic. Our main issue was online we booked rooms advertised with two king beds- they don’t have such rooms which meant we couldn’t properly accommodate our family which was an obvious issue / disappointment.
Stayed 2 nights in Dec 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aging infrastructure, but amazing staff!

Location is great. Lobby is a big wow (worthy of 4 stars). Room is good, but there are lots of noticeable imperfections (shower floor sloped to drain out of shower instead of into drain, scuffed paint, badly installed tile, strong smell of tobacco smoke in public areas). And there is a lack of some basic supplies - no wash cloth, no dish soap, no kitchen towels, no hair conditioner. I know this review is detailed, but I expect a 4 star hotel to be a wow in the lobby & everywhere else inside the hotel. However, I want to give VERY HIGH PRAISE for the staff. Everyone was friendly, helpful, and professional.
Stayed 3 nights in Oct 2024

4/10 Poor

stacy

Disliked: Cleanliness, staff & service, property conditions & facilities
The good thing I liked about this room is that it was very spacious. I felt like I had a mini apartment and that was such a good feeling to have so much space. The bad thing that made it where I would never stay here again is that it was very dirty upon entry. We had to ask somebody to come in and clean it again because the floors had stains the sofa head stained things were not cleaned. They seem to have limited staffing to clean the entire hotel. I think that is why things are not being cleaned properly because you can’t ask limited staffing to do such a huge hotel.This is an older hotel and it shows if you look at the carpet throughout the hotel in the hallways, you’ll see that there are stains everywhere and paint chipping away. I would not stay here again.
Stayed 4 nights in Nov 2024

6/10 Okay

K

Liked: Staff & service

Excellent location but need some TL

The sink in the main bathroom was leaking quite badly underneath. I reported this to the front desk and showed the man there a photo of the water gushing out. He said he would tell maintenance that there was a problem in the athroim. He didn't listen to what I told him and didn't like at the photo. The Toilet spray hose was also leaking and I explained this too. The leaks ever got fixed. I also complained about lots of tiny fruit flies which seemed to congregate in the kitchen sink area. I used a whole can of fly spray over the week but theyvstilll kept coming. The room housekeeper never replaced the coffee sachets and I bought a jar of coffee. The floor was also not very clean, my feet were grubby after walking around in the evenings. I did like the overlay hotel, it's location and the idea from the rooftop bar were amazing . It just needs a little bit of attention to detail
Stayed 7 nights in Jan 2025

10/10 Excellent

Mowlid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the one of the best hotels in Dubai excellent service and great staff I have been there so many times and love to go back there.
Stayed 1 night in Dec 2024

10/10 Excellent

Marcelos

Liked: Staff & service, amenities, property conditions & facilities
Great location
Stayed 8 nights in Sep 2022

10/10 Excellent

Nizam Abdulrehman Haji

Liked: Cleanliness, amenities
Very near to Deira and baniyas square station
Stayed 6 nights in May 2025