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Raffles The Palm

5.0 star property
Guests can recharge at indoor and outdoor pools with comfortable sun loungers, while electric car charging stations make eco-friendly travel convenient

Choose dates to view prices

Raffles The Palm offers eco-certified luxury. Enjoy swim-up and poolside bars with Palm Jumeirah views, rejuvenate at Cinq Mondes spa, and savor meals at five restaurants. The property features mini golf, high-speed WiFi, and complimentary self-parking for a seamless stay.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Parking included
The current price is ₩264,407
₩332,161 total
includes taxes & fees
May 31 - Jun 1

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Exterior
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 25 2026 to September 30 2026 (dates subject to change):
  • One of the dining venues
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Free rollaway/extra beds

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: AED 3400
  • New Year's Eve (December 31) Gala Dinner per child: AED 1400 (from 6 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 200 for adults and AED 100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 816803

We should mention

Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Raffles The Palm have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 7:00 AM–6:00 PM. One of the pools will be unavailable from March 25 2026 to September 30 2026 (dates subject to change).

How much does it cost to stay at Raffles The Palm?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Raffles The Palm on May 31, 2026 start from ₩264,407, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Raffles The Palm pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Raffles The Palm?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Raffles The Palm?

Check-out is at noon.

Where is Raffles The Palm located?

Nestled on the beach, this Palm Jumeirah hotel is 1.8 mi (2.9 km) from Lost Chambers Aquarium and 1.9 mi (3 km) from Aquaventure. Palm West Beach and The Pointe are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 252 out of 296 reviews
Rating 8 - Good. 26 out of 296 reviews
Rating 6 - Okay. 5 out of 296 reviews
Rating 4 - Poor. 6 out of 296 reviews
Rating 2 - Terrible. 7 out of 296 reviews

Reviews

Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was lovely and the beach clean and inviting. The spa was an amazing experience and the atmosphere relaxing and peaceful. The staff in every area of the resort were so friendly and helpful. I will definitely be back!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous hotel, the staff are amazing, great restaurants- loved it!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Gregoire

Liked: Cleanliness, staff & service, amenities
Amazing hotel & staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Reneeka

Liked: Cleanliness, staff & service, amenities
Room spotless with amazing staff
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Neal

Liked: Cleanliness, amenities, property conditions & facilities
The room was immaculate and the hotel is beautiful. The staff made our stay so much better with their service. Would love to stay here again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ilja

Service is excellent and
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Farouk

Liked: Cleanliness, staff & service, amenities
Staff were so nice! Always greeting everyone in a genuine way way!
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Julita

Liked: Cleanliness, staff & service, property conditions & facilities
We’ve had a wonderful time at the Raffles. The Staff was incredibly helpful and welcoming - we did not have to lift a finger. The hotel kindly upgraded us to a stunning suite with views of the Palm/garden/beach. I recommend anyone the Raffles Club - we enjoyed our breakfasts and afternoon tea on the L6 terrace. We will be back soon!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
The most amazing hotel, beautiful clean, all staff were brilliant and helpful. If you want luxury this is the best there is
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rashid

Liked: Cleanliness, amenities, property conditions & facilities
We stayed 8 nights and what a lovely experience and room. Staff was lovely. Will definitely stayin alot more at raffles
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very excellent !!! Rooms are very clean
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Hugo

Liked: Cleanliness
- Luxurious on all levels (staff, building and garden, location, rooms, clean, accommodation, restaurants….) - child and parent friendly
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at the pool were friendly and very welcoming. Bar staff also very professional and friendly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Staff are excellent. The pool area is heavenly. The rooms are amazing. We love the styling.
Stayed 10 nights in Sep 2025
Verified

10/10 Excellent

Pritesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel lovely large rooms, food was delicious. Pool and beech area was well kept and comfortable. As a vegetarian staying Half Board the vegetarian food options were lacking.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities
Raffles the Palm is a beautiful hotel, and the staff were very friendly and attentive. We checked in late around midnight and our room on the 1st floor was noisy with music bleeding from a nightclub below, but the staff offered to move us to the 5th floor which worked well for us. The breakfast and food overall was excellent with a wide variety of choice, an area for improvement is the the cost of soft drinks and alcohol which seemed excessively high starting from £7 for a Coca Cola or other soft drink. Also the beach area was being worked on which distracted a little from the beach vibe, however the pool was wonderful and overall we loved our stay and would recommend for a relaxing few days.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

LUCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent structure, clean, service and very good restaurant.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

FIKRA

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was fantastic as we had family reunion! The hotel is wonderful, staff is always helpful and the food is absolutely delicious!
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in every way. One of the best hotel rooms I've ever stayed in and I've stayed in a quite a few 5 star hotels. Staff was incredible. All food options were excellent.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, pool and beach were comfortable and inviting.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Ewelina

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with amazing staff and facilities.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Peter Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ONE OF THE BEST HOTELS I HAVE EVER STAYED IN DUBAI. TREATED LIKE A PRINCE WITH SUPERB CUSTOMER SERVICE.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Raffles. The service was impeccable from all hotel staff, the room was extremely spacious and I even got a huge pregnancy pillow from the staff for my growing belly! Beautiful pool with swim up bar & private beach also. The concierge team also super kind and helpful in supporting us to get a taxi whenever we wanted to go out and about. Would absolutely stay again, thank you!
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastics rooms beautiful place pool and beach highly recommended
Stayed 1 night in Jan 2024
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall couldn't fault the hotel. Our Ocean View Club Room was amazing with a massive balcony. All the staff very friendly & helpful. Special mention to our butler Isuru who was very knowledgable & couldn't do anymore for us. Our only negatives were the slow service in the club lounge during peak times, especially breakfast time. Compared to other hotels in Dubai the prices for food was expensive for the choices on offer
Stayed 5 nights in Oct 2025