"Room wasn’t dark enough for a good nights sleep as emergency lighting. No room service menu available. Breakfast was poor as buffet style with limited selection. Drink choice was poor as coffee from a machine tastes horrible. It’s a shame you couldn’t offer a healthier cookie without the rapeseed oil ingredients! You also need some bins outside or in reception. Also not keen on the red decor in the room, doesn’t seem relaxing. Bottle of water in fridge couldn’t be opened. If you’re going to supply a fridge, why not supply fresh milk instead of UHT? "