Eastern Australia, Australia hotel rooms at the Shangri-La Hotels and Resorts

"The room was good and the service was excellent overall. However, I had one issue. When I extended my stay online, it seemed like the request wasn’t received or was ignored. I was woken up while sleeping and asked to come down to reception, even though it wasn’t urgent and could have waited. Since there’s a phone in the room, it would have been more considerate if they had called first."

"Friendly and helpful hotel staff (restaurant attached wasn’t as friendly), clean and comfortable room, easy access to airport obviously. Did not like the brand of body wash/shampoo. Smells weird. "

"The room was clean and staff very helpful. Manager brought some towels promptly upon our request. Great location for Darling Harbour."

"Great hotel and location. Staff were very polite and professional. "

"Great stay would stay again "

"Lovely staff, great location, excellent value for money"

"Location "

"Good hotel, however if your partner is in the bathroom there is no mirror to do makeup and hair. You can sit on the floor at the long mirror to do your make up, but no plug to do hair, so sit at the table where there is a plug but no mirror, or wait an eternity until the bathroom is free. Obviously designed by a man "

"location was great, we just back from a 2 week cruise the city is very walkable."