Eastern Finland, Finland hotel rooms at the Sokos

"The line to check in was very long and slow, a bit challenging on a very hot summer day. A few marks on painted floor but “basic clean.”"

"Very disappointing. Hotel deceptive on booking site as many facilities offered were not available. Definitely not ‘Nature’ Hotel. Hotel old building on busy road being renovated and was not finished. Rooms small and hot. Reception was 1k away. No staff on site except breakfast cook who could not speak English. Breakfast on first day was preprepared. Nowhere to leave bags after checkout. Towels thin and old. No bedside lamps, no kettle, no onsite cafe. However staff at reception were helpful and made numerous trips to hotel to solve problems, and Finnish cook on site did his best as well.staff went above and beyond their roles to try to make stay pleasant despite problems. Definitely not what was advertised on Hotels.com. And not worth the money. "

"Very helpful staff"

"Nice hotel. We stayed in the karilian villa. The staff was very fiendly and helpful."

"The hotel is a short drive to town as well as to hiking trails. "

"Lovely staff, amazing range of choice for breakfast. Right in central location within walking distance to the harbour church and shopping area. "

"I was in a studio room, that is not located in the main building. When I showed I wish for cleaning the sign was always blown away by the wind and staff did not see it. They should care about it a little bit more."

"The manager on duty was fabulous - so friendly and helpful. For gluten free guests they mark their items I. The breakfast buffet and will proved GF bread on request. "