โI was very happy with my stay. It's in the center of the city, so there's not much of a view, but it was friendly, clean, and safe. The room was very nice, and the buffet breakfast was good. They kept my bags for me when I checked out, which was very nice, and when I left, they brought my car to the front door with Grab. I would stay at Novotel again anywhere in the world. โ
โWow talk about Filipino hospitality and this Westin shows it. Very friendly staff, all smiles. Convenient and walkable location to upscale shopping to shangri-la and the huge SM Megamall. All walking distance to restaurants and shopping.
The Hotel itself has a selection of restaurants from common breakfast or a fancy rooftop dinner. I will honestly stay again.โ
โWe stayed in a deluxe king room in September 2025.
Absolutely amazing service!! Very friendly, always helpful, super nice, ver accommodating. 5/5!!! Probably 6/5!
Bed was very comfortable. Fresh slippers, robes, linens, and bottled water every day. 5/5
The "fridge" was just a chiller, not a true refrigerator. The TV had very limited movie options. For the best room type in the hotel, tjis was surprising amd disappointing. 2/5
Walking distance to SM Mega mall, but traffic can be very...
โThe best thing about this hotel was the friendly service and cleanliness of the place. I just realized that Wi-Fi does not work well. There was a convenience store on the first floor, and the surrounding environment was safe. It is a quiet and cozy place.โ
"I was very happy with my stay. It's in the center of the city, so there's not much of a view, but it was friendly, clean, and safe. The room was very nice, and the buffet breakfast was good. They kept my bags for me when I checked out, which was very nice, and when I left, they brought my car to the front door with Grab. I would stay at Novotel again anywhere in the world. "