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“The communication was great and the staff was very helpful. Check-in was easy. However, as soon as we entered the room, the floor smelled like urine. It was clearly soiled. If they remove the carpet and put in different linoleum or tile flooring, it would be much better. The trash from outside also made our bathroom stink. Please note the pictures in this post advertise a cleaner and more polished decor than what we arrived to. There were extra pillows, which we would have used except there were...

“Clean room. Good facilities. Courtious staff. ”

“We arrived at the hotel and were greeted by a Sea & Rent representative, only to be told that we were assigned a first-floor room—despite specifically booking a garden-level unit with direct access to the garden and pool. When we asked for an explanation, he casually told us the guests in the garden room had decided to stay an extra night. We expressed our frustration, pointing out that this wasn’t our issue, and his response was shocking: “It is what it is. You don’t want it? Goodbye!”—and then...