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Herbert Samuel Royal Shangri-La Eilat

Families splash in outdoor and children's pools at this sun-soaked retreat, while adults find relaxation at the spa or browse the on-site shopping options.

Choose dates to view prices

Herbert Samuel Royal Shangri-La Eilat offers a vibrant vacation with a refreshing poolside bar and free breakfast buffet. Guests can rejuvenate at the spa or lounge on the sunny terrace. The hotel's convenient location is consistently praised by travelers.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
The current price is ₩534,205
₩534,205 total
Jun 3 - Jun 4
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Policies

Check-in

Check-in time starts at 4:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Check-in begins 1 hour after sunset on Saturday and on the final day of Jewish holidays.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: ILS 80 per person
  • Airport shuttle fee per child: ILS 80 (up to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the fitness facility
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Does Herbert Samuel Royal Shangri-La Eilat have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Herbert Samuel Royal Shangri-La Eilat?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Herbert Samuel Royal Shangri-La Eilat on Jun 3, 2026 start from ₩534,205, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Herbert Samuel Royal Shangri-La Eilat pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Herbert Samuel Royal Shangri-La Eilat?

Check-in begins at 4:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Herbert Samuel Royal Shangri-La Eilat?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Herbert Samuel Royal Shangri-La Eilat provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of ILS 80 per person applies.

Where is Herbert Samuel Royal Shangri-La Eilat located?

This family-friendly Eilat hotel is located near the beach, within a 5-minute walk of Coral World Underwater Observatory Aquarium and Coral Beach Nature Reserve. Princess Beach and Ras Abu Galum Nature Reserve are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.2

6.6

Cleanliness

9.0

Amenities

6.4

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 5 out of 26 reviews
Rating 8 - Good. 7 out of 26 reviews
Rating 6 - Okay. 4 out of 26 reviews
Rating 4 - Poor. 4 out of 26 reviews
Rating 2 - Terrible. 6 out of 26 reviews

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Overpriced

The hotel is a bit overpriced- you don't really get your money's worth or value. I understand that this is a war-time and not everything can go to plan but some things suprised me. For example, we paid for a deluxe room and were given a standard room. When this was brought to thier attention, they did not feel inclined to help. The room we stayed in suffered multiple blackouts and kept losing electricity and power and we had to flip the switch on (in the electric box) repeatedly throughout our stay. The website also made it seem that the pool and lounge at the Shangri-la was open when it was in fact closed due to a lack of staff. The main pool area had too many flies to be able to sit comfortably and relax. Other than those issues, the room was clean but a bit run down, the bed was comfortable and there was a nice sized patio. Breakfast was great and the hotel area was easy to navigate by foot even though it was a bit of a steep incline (this hotel is built on and into the side of a mountain). I would hesitate to stay here again.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Tomy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is heaven
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

keren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel. Good for families The food was very tasty and diverse. The lounge is a bonous Recommended
Stayed 2 nights in Apr 2021
Verified

8/10 Good

Asnat

Liked: Cleanliness, staff & service
Great stay but far from eilat
Stayed 2 nights in May 2024
Verified

10/10 Excellent

guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely time.
Stayed 3 nights in Feb 2023
Verified

8/10 Good

Dave

Liked: Cleanliness, staff & service
Great property…location a tad odd….but cat control is needed!
Stayed 1 night in May 2023
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

Not as images, outdated rooms, same as his brother Orchide hotel just under different name, doesn't look like high class luxurios rooms. No reason to pay extra to be in these rooms. Facilities are not so good - Traqlin, pool... Better getting down to the Orchide's pool which is great. As rooms are far, every movement requires a Shuttle. The closet was broken, the shower had poor current of water in the shower, we were missing thing for 3 persons(was prepared only for 2) - all fixed after calling recrption but disappointing dealing with it when just entering the room. Breakfast is great. Stuff are nice. We got couple of hours for late check in. Better to pay less, expect less and stay at Orchide.
Stayed 2 nights in May 2023
Verified

2/10 Terrible

Rene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel vieux. Frigo cassé, chambres non faites, pas de serviettes disponibles. Placard à portes cassées. Il a fallu réclamer le service de chambre à 22h pour qu’ils nous envoient un homme de ménage qui a fait la chambre en 4 mn au total. Le tout avec une salle de bain crasseuse
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Matty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El servicio de David y Iair fue excelente en el front desk. Hotel precioso. Limpio. Desayuno podría ser mejor. Y hay un ruido en el Pasillo un zumbido raro que se mete a las Bocinas del cuarto.
Stayed 2 nights in Apr 2023
Verified

4/10 Poor

Austin

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was great but the service. Terrible, terrible service for such a nice hotel. They were cleaning the pool at 11am with loud machines. Everyone at the pool was trying to relax and enjoy the scenery, but all we could hear was a loud motor power washer. Another guest went to the lobby to tell them turn it off. Power wash the pool at night, not when everyone is using it!!! I was sitting in a chair and an employee tried to open an umbrella above me. I kindly asked him not to open it, as I was sitting in the sun. He gave me SO much attitude and ignored me and tried to open it anyway until I stood up and said no again. I was so frustrated with the terrible service. Schnitzel (chicken tenders) at the pool were inedible. So gross. Breakfast was only offered at the attached hotel. Constantly had to walk up and down the large hill because the golf cart transportation was never available. Beautiful location, terribly run hotel.
Stayed 2 nights in Apr 2022
Verified

8/10 Good

natalia

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Отдых

Сама гостиница хорошая, но состояния номеров оставляют желать лучшего ... хотя попросила починить кондиционер быстро пришёл техник и с улыбкой все сделал , завтрак супер и траклин также все замечательно, и сами работники гостиницы очень отзывчивые , дизайнер поработал очень хорошо каждый уголок со вкусом , вот номера да отредактировать не помешало бы Да потрясающие пляжи шмкрат альмогим
Stayed 2 nights in Sep 2021
Verified

6/10 Okay

Daniel

Liked: Staff & service
What you see is definitely not what you get. We arrived at Shangrila hotel with high expectations regarding the hotel's facilities and overall seeing, but we found out that nothing is new and it's just a part of the OLD Orchidea hotel. The team was great and def
Stayed 4 nights in Sep 2021
Verified

8/10 Good

RAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is great. all is nice.
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very filthy , food was not edible
Stayed 3 nights in Sep 2021
Verified

2/10 Terrible

Roee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good hotel not go !!!!

Not clean !! Every place that we go was derty!! A lot of garbich all the hotel The service was treball Always we go … not come to take us! The water shower ant the toellet every thing go out !!! We cut the vication and go back to the ahouse….
Stayed 3 nights in Sep 2021
Verified

4/10 Poor

Dennis

Disliked: Property conditions & facilities
Our room was ok. The bathroom was updated but the rest of the room needs to be updated. The food is ok. I would have expected much better from the shangri la. Parking was the worst I’ve ever seen at a so called nice hotel. Checkout was not good. Certain staff members were very pleasant. Personally I would not stay there again.
Stayed 3 nights in Sep 2021
Verified

4/10 Poor

Isaac

Stayed 3 nights in May 2025
Verified

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

Rene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Verified

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Verified

6/10 Okay

Aviad

Stayed 3 nights in Sep 2022
Verified

8/10 Good

Shimon

Stayed 2 nights in Sep 2021
Verified

6/10 Okay

Doron

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Verified

6/10 Okay

Ortal

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2021