2/10 - 너무 별로예요
Julian
가족 여행
2026년 1월 7일
Staff support lacked. Booked the room for my parents who has their flight cancelled last minute. I followed the instructions and called the hotel for shuttle pick up. They informed me the driver would arrive for them in 15 mins. My parents waiting outside in the designated area for shuttles for 1 hr and still no shuttle came to pick them up. I called the hotel who later called the driver that said he had to stop to put gas which is why he hadn’t arrived. Due to the poor communication and careless I decided to cancel the booking.
Julian
2025년 12월에 1박 숙박함